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Search engines traditionally complement online content platforms by directing users seeking information to external websites. The emergence of generative AI search tools that summarize answers directly on the results page may disrupt this…

信息检索 · 计算机科学 2026-05-21 Peibo Zhang , Ruomeng Cui , Dennis J. Zhang

Dark personality traits have long been associated with antisocial and toxic online behaviors, yet their relationship with observable online activity remains unclear. We investigate the association between validated dark personality…

计算机与社会 · 计算机科学 2026-04-30 Aldo Cerulli , Benedetta Tessa , Giuseppe La Selva , Oronzo Mazzeo , Lorenzo Cima , Lucia Monacis , Stefano Cresci

The rise of social media platforms has led to an increase in cyber-aggressive behavior, encompassing a broad spectrum of hostile behavior, including cyberbullying, online harassment, and the dissemination of offensive and hate speech. These…

计算与语言 · 计算机科学 2024-12-31 Swapnil Mane , Suman Kundu , Rajesh Sharma

We consider the problem of how a platform designer, owner, or operator can improve the design and operation of a digital platform by leveraging a computational cognitive model that represents users's folk theories about a platform as a…

信息论 · 计算机科学 2023-05-08 Jordan W. Suchow , Lea Burton , Vahid Ashrafimoghari

As content moderation becomes a central aspect of all social media platforms and online communities, interest has grown in how to make moderation decisions contestable. On social media platforms where individual communities moderate their…

计算机与社会 · 计算机科学 2024-01-11 Shubham Atreja , Jane Im , Paul Resnick , Libby Hemphill

Users organize themselves into communities on web platforms. These communities can interact with one another, often leading to conflicts and toxic interactions. However, little is known about the mechanisms of interactions between…

社会与信息网络 · 计算机科学 2018-03-13 Srijan Kumar , William L. Hamilton , Jure Leskovec , Dan Jurafsky

The proliferation of harmful content on online platforms is a major societal problem, which comes in many different forms including hate speech, offensive language, bullying and harassment, misinformation, spam, violence, graphic content,…

In this work, we demonstrate how existing classifiers for identifying toxic comments online fail to generalize to the diverse concerns of Internet users. We survey 17,280 participants to understand how user expectations for what constitutes…

社会与信息网络 · 计算机科学 2021-06-09 Deepak Kumar , Patrick Gage Kelley , Sunny Consolvo , Joshua Mason , Elie Bursztein , Zakir Durumeric , Kurt Thomas , Michael Bailey

Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…

社会与信息网络 · 计算机科学 2024-08-23 Wangjiaxuan Xin , Kanlun Wang , Zhe Fu , Lina Zhou

User-generated content online is shaped by many factors, including endogenous elements such as platform affordances and norms, as well as exogenous elements, in particular significant events. These impact what users say, how they say it,…

社会与信息网络 · 计算机科学 2018-04-23 Alexandra Olteanu , Carlos Castillo , Jeremy Boy , Kush R. Varshney

Social media platforms struggle to protect users from harmful content through content moderation. These platforms have recently leveraged machine learning models to cope with the vast amount of user-generated content daily. Since moderation…

机器学习 · 计算机科学 2023-01-27 Donghyun Son , Byounggyu Lew , Kwanghee Choi , Yongsu Baek , Seungwoo Choi , Beomjun Shin , Sungjoo Ha , Buru Chang

As social media has become a predominant mode of communication globally, the rise of abusive content threatens to undermine civil discourse. Recognizing the critical nature of this issue, a significant body of research has been dedicated to…

计算与语言 · 计算机科学 2024-05-21 Xinyu Wang , Sai Koneru , Pranav Narayanan Venkit , Brett Frischmann , Sarah Rajtmajer

Research from a variety of fields including psychology and linguistics have found correlations and patterns in personal attributes and behavior, but efforts to understand the broader heterogeneity in human behavior have not yet integrated…

物理与社会 · 物理学 2017-08-10 Vincent Wong , Yaneer Bar-Yam

YouTube is a major social media platform that plays a significant role in digital culture, with content creators at its core. These creators often engage in controversial behaviour to drive engagement, which can foster toxicity. This paper…

计算机与社会 · 计算机科学 2024-08-02 Thales Bertaglia , Catalina Goanta , Adriana Iamnitchi

Social media platforms have become critical spaces for discussing mental health concerns, including eating disorders. While these platforms can provide valuable support networks, they may also amplify harmful content that glorifies…

社会与信息网络 · 计算机科学 2024-12-23 Kristina Lerman , Minh Duc Chu , Charles Bickham , Luca Luceri , Emilio Ferrara

Climate activism is crucial in stimulating collective societal and behavioral change towards sustainable practices through political pressure. Although multiple factors contribute to the participation in activism, their complex…

计算机与社会 · 计算机科学 2024-10-15 Jacopo Lenti , Luca Maria Aiello , Corrado Monti , Gianmarco De Francisci Morales

Toxic language, such as hate speech, can deter users from participating in online communities and enjoying popular platforms. Previous approaches to detecting toxic language and norm violations have been primarily concerned with…

计算与语言 · 计算机科学 2023-10-10 Jihyung Moon , Dong-Ho Lee , Hyundong Cho , Woojeong Jin , Chan Young Park , Minwoo Kim , Jonathan May , Jay Pujara , Sungjoon Park

Moderators and automated methods enforce bans on malicious users who engage in disruptive behavior. However, malicious users can easily create a new account to evade such bans. Previous research has focused on other forms of online…

社会与信息网络 · 计算机科学 2024-05-06 Manoj Niverthi , Gaurav Verma , Srijan Kumar

Online deliberation offers a way for citizens to collectively discuss an issue and provide input for policy makers. The overall experience of online deliberation can be affected by multiple factors. We decided to investigate the effects of…

人机交互 · 计算机科学 2019-01-31 Simon T. Perrault , Weiyu Zhang

In today's cross-platform social media landscape, understanding factors that drive engagement for multimodal content, especially text paired with visuals, remains complex. This study investigates how rewriting Reddit post titles adapted…

社会与信息网络 · 计算机科学 2025-05-08 Yibo Hu , Yiqiao Jin , Meng Ye , Ajay Divakaran , Srijan Kumar