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Large language models (LLMs) are increasingly used for emotional support and mental health-related interactions outside clinical settings, yet little is known about how people evaluate and relate to these systems in everyday use. We analyze…

计算与语言 · 计算机科学 2026-01-29 Elham Aghakhani , Rezvaneh Rezapour

Should a large language model (LLM) be used as a therapist? In this paper, we investigate the use of LLMs to *replace* mental health providers, a use case promoted in the tech startup and research space. We conduct a mapping review of…

计算与语言 · 计算机科学 2025-04-28 Jared Moore , Declan Grabb , William Agnew , Kevin Klyman , Stevie Chancellor , Desmond C. Ong , Nick Haber

The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…

计算与语言 · 计算机科学 2025-04-18 Anna-Carolina Haensch

The global mental health crisis is looming with a rapid increase in mental disorders, limited resources, and the social stigma of seeking treatment. As the field of artificial intelligence (AI) has witnessed significant advancements in…

计算与语言 · 计算机科学 2023-11-27 Neo Christopher Chung , George Dyer , Lennart Brocki

Digital technologies have long been explored as a complement to standard procedure in mental health research and practice, ranging from the management of electronic health records to app-based interventions. The recent emergence of large…

Mental health is increasingly critical in contemporary healthcare, with psychotherapy demanding dynamic, context-sensitive interactions that traditional NLP methods struggle to capture. Large Language Models (LLMs) offer significant…

计算与语言 · 计算机科学 2025-06-30 Hongbin Na , Yining Hua , Zimu Wang , Tao Shen , Beibei Yu , Lilin Wang , Wei Wang , John Torous , Ling Chen

Large language models (LLMs) are emerging as promising tools for mental health care, offering scalable support through their ability to generate human-like responses. However, the effectiveness of these models in clinical settings remains…

人工智能 · 计算机科学 2024-08-22 Yining Hua , Hongbin Na , Zehan Li , Fenglin Liu , Xiao Fang , David Clifton , John Torous

As mental health issues rise among college students, there is an increasing interest and demand in leveraging Multimodal Language Models (MLLM) to enhance mental support services, yet integrating them into psychotherapy remains theoretical…

人机交互 · 计算机科学 2026-02-09 Jiyao Wang , Youyu Sheng , Qihang He , Zian Zhang , Haolong Hu , Yumei Jing , Dengbo He

Limited access to mental health care has motivated the use of digital tools and conversational agents powered by large language models (LLMs), yet their quality and reception remain unclear. We present a study comparing therapist-written…

人机交互 · 计算机科学 2025-09-16 Synthia Wang , Yuwei Cheng , Austin Song , Sarah Keedy , Marc Berman , Nick Feamster

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

人机交互 · 计算机科学 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

Large Language Models (LLMs) are transforming mental health care by enhancing accessibility, personalization, and efficiency in therapeutic interventions. These AI-driven tools empower mental health professionals with real-time support,…

计算机与社会 · 计算机科学 2025-01-22 Hari Mohan Pandey

In response to the increasing mental health challenges faced by college students, we sought to understand their perspectives on how AI applications, particularly Large Language Models (LLMs), can be leveraged to enhance their mental…

人机交互 · 计算机科学 2024-09-27 Owen Xingjian Zhang , Shuyao Zhou , Jiayi Geng , Yuhan Liu , Sunny Xun Liu

Recent research has highlighted that assigning specific personas to large language models (LLMs) can significantly increase harmful content generation. However, limited attention has been given to persona-driven toxicity in non-Western…

计算机与社会 · 计算机科学 2026-05-28 Geng Liu , Li Feng , Carlo Alberto Bono , Songbo Yang , Mengxiao Zhu , Francesco Pierri

Large language models (LLMs) are already being piloted for clinical use in hospital systems like NYU Langone, Dana-Farber and the NHS. A proposed deployment use case is psychotherapy, where a LLM-powered chatbot can treat a patient…

计算与语言 · 计算机科学 2024-10-10 Saadia Gabriel , Isha Puri , Xuhai Xu , Matteo Malgaroli , Marzyeh Ghassemi

The past decade has been transformative for mental health research and practice. The ability to harness large repositories of data, whether from electronic health records (EHR), mobile devices, or social media, has revealed a potential for…

计算与语言 · 计算机科学 2023-11-28 Munmun De Choudhury , Sachin R. Pendse , Neha Kumar

Although engagement in self-directed wellness exercises typically declines over time, integrating social support such as coaching can sustain it. However, traditional forms of support are often inaccessible due to the high costs and complex…

Large Language Models (LLMs) have emerged as potent tools for advancing the United Nations' Sustainable Development Goals (SDGs). However, the attitudinal disparities between LLMs and humans towards these goals can pose significant…

计算机与社会 · 计算机科学 2025-01-17 Qingyang Wu , Ying Xu , Tingsong Xiao , Yunze Xiao , Yitong Li , Tianyang Wang , Yichi Zhang , Shanghai Zhong , Yuwei Zhang , Wei Lu , Yifan Yang

Large language models (LLMs) have attracted significant attention for potential applications in digital health, while their application in mental health is subject to ongoing debate. This systematic review aims to evaluate the usage of LLMs…

计算机与社会 · 计算机科学 2024-08-14 Zhijun Guo , Alvina Lai , Johan Hilge Thygesen , Joseph Farrington , Thomas Keen , Kezhi Li

Large Language Models (LLMs) have emerged as powerful candidates to inform clinical decision-making processes. While these models play an increasingly prominent role in shaping the digital landscape, two growing concerns emerge in…

计算与语言 · 计算机科学 2024-04-24 Raphael Poulain , Hamed Fayyaz , Rahmatollah Beheshti

As large language models (LLMs) are increasingly used in human-centered tasks, assessing their psychological traits is crucial for understanding their social impact and ensuring trustworthy AI alignment. While existing reviews have covered…

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