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The integration of dialogue interfaces in mobile devices has become ubiquitous, providing a wide array of services. As technology progresses, humanoid robots designed with human-like features to interact effectively with people are gaining…

人机交互 · 计算机科学 2025-01-14 Mohamed Ala Yahyaoui , Mouaad Oujabour , Leila Ben Letaifa , Amine Bohi

Speech Emotion Recognition (SER) plays a pivotal role in understanding human communication, enabling emotionally intelligent systems, and serving as a fundamental component in the development of Artificial General Intelligence (AGI).…

音频与语音处理 · 电气工程与系统科学 2026-03-03 Yuanchao Li

With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…

人机交互 · 计算机科学 2026-02-27 Abhishek Kulkarni , Alexander Barquero , Pavitra Lahari , Aryaan Shaikh , Sarah Brown

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawbacks, such as the inability to capture the…

计算与语言 · 计算机科学 2024-02-27 Omama Hamad , Ali Hamdi , Khaled Shaban

In empathetic conversations, humans express their empathy to others with empathetic intents. However, most existing empathetic conversational methods suffer from a lack of empathetic intents, which leads to monotonous empathy. To address…

计算与语言 · 计算机科学 2022-04-27 Mao Yan Chen , Siheng Li , Yujiu Yang

This paper presents a unified spoken language model for emotional intelligence, enhanced by a novel data construction strategy termed Injected Emotional-Attribution Thinking (IEAT). IEAT incorporates user emotional states and their…

计算与语言 · 计算机科学 2026-01-09 Qing Wang , Zehan Li , Yaodong Song , Hongjie Chen , Jian Kang , Jie Lian , Jie Li , Yongxiang Li , Xuelong Li

This paper presents our recent research on integrating artificial emotional intelligence in a social robot (Ryan) and studies the robot's effectiveness in engaging older adults. Ryan is a socially assistive robot designed to provide…

人机交互 · 计算机科学 2022-01-28 Hojjat Abdollahi , Mohammad H. Mahoor , Rohola Zandie , Jarid Siewierski , Sara H. Qualls

With the development of speech large language models (speech LLMs), users can now interact directly with assistants via speech. However, most existing models only convert response content into speech without fully capturing the rich…

计算与语言 · 计算机科学 2025-09-18 Haoyu Wang , Guangyan Zhang , Jiale Chen , Jingyu Li , Yuehai Wang , Yiwen Guo

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

软件工程 · 计算机科学 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

As AI closely interacts with human society, it is crucial to ensure that its behavior is safe, altruistic, and aligned with human ethical and moral values. However, existing research on embedding ethical considerations into AI remains…

人工智能 · 计算机科学 2025-11-07 Feifei Zhao , Hui Feng , Haibo Tong , Zhengqiang Han , Erliang Lin , Enmeng Lu , Yinqian Sun , Yi Zeng

Over the past decades, research in cognitive and affective neuroscience has emphasized that emotion is crucial for human intelligence and in fact inseparable from cognition. Concurrently, there has been growing interest in simulating and…

人工智能 · 计算机科学 2023-12-22 Marwen Belkaid , Luiz Pessoa

This research presents a hybrid emotion recognition system integrating advanced Deep Learning, Natural Language Processing (NLP), and Large Language Models (LLMs) to analyze audio and textual data for enhancing customer interactions in…

计算与语言 · 计算机科学 2025-03-31 Sahan Hewage Wewelwala , T. G. D. K. Sumanathilaka

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

计算与语言 · 计算机科学 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

Recent years have witnessed great progress on building emotional chatbots. Tremendous methods have been proposed for chatbots to generate responses with given emotions. However, the emotion changes of the user during the conversation has…

计算与语言 · 计算机科学 2021-05-19 Hao Jiang , Yutao Zhu , Xinyu Zhang , Zhicheng Dou , Pan Du , Te Pi , Yantao Jia

The use of Large Language Models for dialogue systems is rising, presenting a new challenge: how do we assess users' chat experience in these systems? Leveraging Natural Language Processing (NLP)-powered dialog analyzers to create dialog…

人机交互 · 计算机科学 2024-09-27 Eason Chen

Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks or static safety checks, overlooking how alignment unfolds in…

计算与语言 · 计算机科学 2026-04-06 Jiawen Deng , Wentao Zhang , Ziyun Jiao , Fuji Ren

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…

计算与语言 · 计算机科学 2021-04-12 Wei Wei , Jiayi Liu , Xianling Mao , Guibin Guo , Feida Zhu , Pan Zhou , Yuchong Hu , Shanshan Feng

The integration of emotional intelligence in machines is an important step in advancing human-computer interaction. This demands the development of reliable end-to-end emotion recognition systems. However, the scarcity of public affective…

人机交互 · 计算机科学 2023-06-07 Alireza F. Nia , Vanessa Tang , Gonzalo Maso Talou , Mark Billinghurst

Recognizing the patient's emotions using deep learning techniques has attracted significant attention recently due to technological advancements. Automatically identifying the emotions can help build smart healthcare centers that can detect…

机器学习 · 计算机科学 2021-07-14 Marwan Dhuheir , Abdullatif Albaseer , Emna Baccour , Aiman Erbad , Mohamed Abdallah , Mounir Hamdi

Neural network-based Open-ended conversational agents automatically generate responses based on predictive models learned from a large number of pairs of utterances. The generated responses are typically acceptable as a sentence but are…

计算与语言 · 计算机科学 2019-05-16 Chenyang Huang , Osmar R. Zaïane