相关论文: Instant Answering in E-Commerce Buyer-Seller Messa…

The conventional paradigm in neural question answering (QA) for narrative content is limited to a two-stage process: first, relevant text passages are retrieved and, subsequently, a neural network for machine comprehension extracts the…

The major task of any e-commerce search engine is to retrieve the most relevant inventory items, which best match the user intent reflected in a query. This task is non-trivial due to many reasons, including ambiguous queries, misaligned…

Query Reformulation(QR) is a set of techniques used to transform a user's original search query to a text that better aligns with the user's intent and improves their search experience. Recently, zero-shot QR has been shown to be a…

Multi-hop question answering (QA) is a challenging task requiring QA systems to perform complex reasoning over multiple documents and provide supporting facts together with the exact answer. Existing works tend to utilize graph-based…

Review-based Product Question Answering (PQA) allows e-commerce platforms to automatically address customer queries by leveraging insights from user reviews. However, existing PQA systems generate answers with only a single perspective,…

Retrieval Augmented Generation (RAG) enables Large Language Models (LLMs) to generalize to new information by decoupling reasoning capabilities from static knowledge bases. Traditional RAG enhancements have explored vertical…

Understanding and modeling buyer intent is a foundational challenge in optimizing search query reformulation within the dynamic landscape of e-commerce search systems. This work introduces a robust data pipeline designed to mine and analyze…

Any system which performs goal-directed continual learning must not only learn incrementally but process and absorb information incrementally. Such a system also has to understand when its goals have been achieved. In this paper, we…

Software with natural-language user interfaces has an ever-increasing importance. However, the quality of the included Question Answering (QA) functionality is still not sufficient regarding the number of questions that are answered…

Question Answering has come a long way from answer sentence selection, relational QA to reading and comprehension. We shift our attention to generative question answering (gQA) by which we facilitate machine to read passages and answer…

Retrieval-augmented generation (RAG) agents are increasingly deployed to answer questions over local knowledge bases that cannot be centralized due to knowledge-sovereignty constraints. This results in two recurring failures in production:…

Although deep neural networks have achieved tremendous success for question answering (QA), they are still suffering from heavy computational and energy cost for real product deployment. Further, existing QA systems are bottlenecked by the…

Every day, thousands of customers post questions on Amazon product pages. After some time, if they are fortunate, a knowledgeable customer might answer their question. Observing that many questions can be answered based upon the available…

Automatic Question Answering (QA) has been successfully applied in various domains such as search engines and chatbots. Biomedical QA (BQA), as an emerging QA task, enables innovative applications to effectively perceive, access and…

Question Answering (QA) is key for making possible a robust communication between human and machine. Modern language models used for QA have surpassed the human-performance in several essential tasks; however, these models require large…

We propose a novel methodology to generate domain-specific large-scale question answering (QA) datasets by re-purposing existing annotations for other NLP tasks. We demonstrate an instance of this methodology in generating a large-scale QA…

A question answering (QA) system is a type of conversational AI that generates natural language answers to questions posed by human users. QA systems often form the backbone of interactive dialogue systems, and have been studied extensively…

The potential move from search to question answering (QA) ignited the question of how should the move from sponsored search to sponsored QA look like. We present the first formal analysis of a sponsored QA platform. The platform fuses an…

We introduce REALTIME QA, a dynamic question answering (QA) platform that announces questions and evaluates systems on a regular basis (weekly in this version). REALTIME QA inquires about the current world, and QA systems need to answer…

Training and refreshing a web-scale Question Answering (QA) system for a multi-lingual commercial search engine often requires a huge amount of training examples. One principled idea is to mine implicit relevance feedback from user behavior…