相关论文: Auto311: A Confidence-guided Automated System for …

Several challenges are faced by citizens of urban centers while dealing with day-to-day events, and the absence of a centralised reporting mechanism makes event-reporting and redressal a daunting task. With the push on information…

Emergency call-takers form the first operational link in public safety response, handling over 240 million calls annually while facing a sustained training crisis: staffing shortages exceed 25\% in many centers, and preparing a single new…

Emergency response services are vital for enhancing public safety by safeguarding the environment, property, and human lives. As frontline members of these services, 9-1-1 dispatchers have a direct impact on response times and the overall…

The number of emergencies have increased over the years with the growth in urbanization. This pattern has overwhelmed the emergency services with limited resources and demands the optimization of response processes. It is partly due to…

Minimizing response times to meet legal requirements and serve patients in a timely manner is crucial for Emergency Medical Service (EMS) systems. Achieving this goal necessitates optimizing operational decision-making to efficiently manage…

Cities across the United States are implementing information communication technologies in an effort to improve government services. One such innovation in e-government is the creation of 311 systems, offering a centralized platform where…

During incidents and disasters it is fundamental to provide to first responders high performance and reliable communications, in order to improve their coordination capabilities and their awareness of the surrounding environment, and to…

Mobility in urban and interurban areas, mainly by cars, is a day-to-day activity of many people. However, some of its main drawbacks are traffic jams and accidents. Newly made vehicles have pre-installed driving evaluation systems, which…

This paper presents e112, a context-aware mobile emergency response application designed to strengthen communication between citizens and authorities during disasters. Building on the ubiquity of smartphones, the system provides SOS…

Designing effective emergency response management (ERM) systems to respond to incidents such as road accidents is a major problem faced by communities. In addition to responding to frequent incidents each day (about 240 million emergency…

Emergency response services are critical to public safety, with 9-1-1 call-takers playing a key role in ensuring timely and effective emergency operations. To ensure call-taking performance consistency, quality assurance is implemented to…

Emergency service vehicles like ambulance, fire, police etc. should respond to emergencies on time. Existing barriers like increased congestion, multiple signalized intersections, queued vehicles, traffic phase timing etc. can prevent…

Smartphone-based communication networks form a basis for services in emergency response scenarios, where communication infrastructure is impaired or overloaded. Still, their design and evaluation are largely based on simulations that rely…

In this work, we focus on detecting emergency vehicles using only audio data. Improved and quick detection can help in faster preemption of these vehicles at signalized intersections thereby reducing overall response time in case of…

We developed a voice-driven artificial intelligence (AI) system that guides anyone - from paramedics to family members - through expert-level stroke evaluations using natural conversation, while also enabling smartphone video capture of key…

The objective of Emergency Medical Services (EMSs) is to promptly respond to calls from citizens for first aid, providing pre-hospital care and, if necessary, to transfer patients to an appropriate Emergency Department (ED) by ambulance.…

Paramedics often have to make lifesaving decisions within a limited time in an ambulance. They sometimes ask the doctor for additional medical instructions, during which valuable time passes for the patient. This study aims to automatically…

Emergency response is highly dependent on the time of incident reporting. Unfortunately, the traditional approach to receiving incident reports (e.g., calling 911 in the USA) has time delays. Crowdsourcing platforms such as Waze provide an…

Emergencies and critical incidents often unfold rapidly, necessitating a swift and effective response. In this research, we introduce a novel approach to identify and classify emergency situations from social media posts and direct…

Emergency response management (ERM) is a challenge faced by communities across the globe. First responders must respond to various incidents, such as fires, traffic accidents, and medical emergencies. They must respond quickly to incidents…