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相关论文: K-ESConv: Knowledge Injection for Emotional Suppor…

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Emotional Support Conversation (ESC) plays a vital role in alleviating psychological stress and providing emotional value through dialogue. While recent studies have largely focused on data augmentation and synthetic corpus construction,…

计算与语言 · 计算机科学 2026-01-26 Jie Zhu , Yuanchen Zhou , Shuo Jiang , Junhui Li , Lifan Guo , Feng Chen , Chi Zhang , Fang Kong

Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…

人工智能 · 计算机科学 2024-04-30 Jin Wang , JinFei Wang , Shuying Dai , Jiqiang Yu , Keqin Li

Deep learning models have set benchmark results in various Natural Language Processing tasks. However, these models require an enormous amount of training data, which is infeasible in many practical problems. While various techniques like…

机器学习 · 计算机科学 2021-12-20 K. M. Annervaz , Pritam Kumar Nath , Ambedkar Dukkipati

In recent years, prompting has quickly become one of the standard ways of steering the outputs of generative machine learning models, due to its intuitive use of natural language. In this work, we propose a system conditioned on embeddings…

计算与语言 · 计算机科学 2024-06-13 Thomas Bott , Florian Lux , Ngoc Thang Vu

With the advancement of large language models, many dialogue systems are now capable of providing reasonable and informative responses to patients' medical conditions. However, when patients consult their doctor, they may experience…

计算与语言 · 计算机科学 2025-06-17 Shang-Chi Tsai , Yun-Nung Chen

Emotional Support Conversation (ESC) plays a critical role in mental health assistance by providing accessible psychological support in real-world applications. Large Language Models (LLMs) have shown strong empathetic abilities in ESC…

计算与语言 · 计算机科学 2026-04-21 Lin Zhong , Renjin Zhu , Shujuan Ma , Jinhao Cui , Lingzhi Wang , Hao Chen , Qing Liao

Retrieval-augmented question answering (QA) integrates external information and thereby increases the QA accuracy of reader models that lack domain knowledge. However, documents retrieved for closed domains require high expertise, so the…

计算与语言 · 计算机科学 2025-06-30 Jeonghun Cho , Gary Geunbae Lee

Recently, the practical deployment of open-domain dialogue systems has been plagued by the knowledge issue of information deficiency and factual inaccuracy. To this end, we introduce PLATO-K based on two-stage dialogic learning to…

计算与语言 · 计算机科学 2022-11-03 Siqi Bao , Huang He , Jun Xu , Hua Lu , Fan Wang , Hua Wu , Han Zhou , Wenquan Wu , Zheng-Yu Niu , Haifeng Wang

Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people. Previous attempts fail to maintain smooth transitions between utterances in ESC because they ignore to grasp…

计算与语言 · 计算机科学 2023-05-08 Weixiang Zhao , Yanyan Zhao , Shilong Wang , Bing Qin

Emotion recognition in conversation (ERC) aims to detect the emotion for each utterance in a given conversation. The newly proposed ERC models have leveraged pre-trained language models (PLMs) with the paradigm of pre-training and…

计算与语言 · 计算机科学 2022-07-28 Jingjie Yi , Deqing Yang , Siyu Yuan , Caiyan Cao , Zhiyao Zhang , Yanghua Xiao

Automatic emotion recognition in conversation (ERC) is crucial for emotion-aware conversational artificial intelligence. This paper proposes a distribution-based framework that formulates ERC as a sequence-to-sequence problem for emotion…

计算与语言 · 计算机科学 2024-04-02 Wen Wu , Chao Zhang , Philip C. Woodland

The rising demand for mental health care has fueled interest in AI-driven counseling systems. While large language models (LLMs) offer significant potential, current approaches face challenges, including limited understanding of clients'…

计算与语言 · 计算机科学 2025-06-25 Zhiyang Qi , Keiko Takamizo , Mariko Ukiyo , Michimasa Inaba

Eliciting knowledge from pre-trained language models via prompt-based learning has shown great potential in many natural language processing tasks. Whereas, the applications for more complex tasks such as event extraction are less studied…

计算与语言 · 计算机科学 2022-05-16 Jiaju Lin , Qin Chen

In emotional support conversations, unclear intentions can lead supporters to employ inappropriate strategies, inadvertently imposing their expectations or solutions on the seeker. Clearly defined intentions are essential for guiding both…

计算与语言 · 计算机科学 2025-06-09 Xinjie Zhang , Wenxuan Wang , Qin Jin

Knowledge tracing has been widely used in online learning systems to guide the students' future learning. However, most existing KT models primarily focus on extracting abundant information from the question sets and explore the…

机器学习 · 计算机科学 2024-05-28 Shanshan Wang , Fangzheng Yuan , Keyang Wang , Xun Yang , Xingyi Zhang , Meng Wang

Emotional support conversation (ESC) aims to alleviate distress through empathetic dialogue, yet large language models (LLMs) face persistent challenges in delivering effective ESC due to low accuracy in strategy planning. Moreover, there…

计算与语言 · 计算机科学 2025-09-17 Yougen Zhou , Qin Chen , Ningning Zhou , Jie Zhou , Xingjiao Wu , Liang He

Automatic emotion recognition is one of the central concerns of the Human-Computer Interaction field as it can bridge the gap between humans and machines. Current works train deep learning models on low-level data representations to solve…

音频与语音处理 · 电气工程与系统科学 2021-11-22 Mariana Rodrigues Makiuchi , Kuniaki Uto , Koichi Shinoda

To diversify and enrich generated dialogue responses, knowledge-grounded dialogue has been investigated in recent years. The existing methods tackle the knowledge grounding challenge by retrieving the relevant sentences over a large corpus…

计算与语言 · 计算机科学 2022-04-26 Yan Xu , Etsuko Ishii , Samuel Cahyawijaya , Zihan Liu , Genta Indra Winata , Andrea Madotto , Dan Su , Pascale Fung

Existing knowledge-grounded conversation systems generate responses typically in a retrieve-then-generate manner. They require a large knowledge base and a strong knowledge retrieval component, which is time- and resource-consuming. In this…

计算与语言 · 计算机科学 2023-06-28 Jiaqi Bai , Zhao Yan , Jian Yang , Xinnian Liang , Hongcheng Guo , Zhoujun Li

The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…

多媒体 · 计算机科学 2024-10-22 Yuqi Chu , Lizi Liao , Zhiyuan Zhou , Chong-Wah Ngo , Richang Hong