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A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

计算与语言 · 计算机科学 2019-08-26 Richard Csaky

Generative AI (GenAI) models excel in their ability to recognize patterns in existing data and generate new and unexpected content. Recent advances have motivated applications of GenAI tools (e.g., Stable Diffusion, ChatGPT) to professional…

人机交互 · 计算机科学 2023-06-05 Matthew K. Hong , Shabnam Hakimi , Yan-Ying Chen , Heishiro Toyoda , Charlene Wu , Matt Klenk

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

软件工程 · 计算机科学 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan

Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…

人机交互 · 计算机科学 2023-01-18 Geovana Ramos Sousa Silva , Edna Dias Canedo

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

计算与语言 · 计算机科学 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

The use of generative AI (GenAI) tools has fundamentally transformed software development. Central to this shift is prompt engineering, the practice of crafting textual prompts to guide GenAI tools in generating useful content. Although…

软件工程 · 计算机科学 2026-01-26 Daniel Otten , Trevor Stalnaker , Nathan Wintersgill , Oscar Chaparro , Denys Poshyvanyk

Conversational agents (CAs) embodied in speakers or chatbots are becoming very popular in some countries, and despite their adult-centred design, they have become part of children's lives, generating a need for children-centric trustworthy…

人机交互 · 计算机科学 2022-09-07 Marina Escobar-Planas , Emilia Gómez , Carlos-D Martínez-Hinarejos

Educators have started to turn to Generative AI (GenAI) to help create new course content, but little is known about how they should do so. In this project, we investigated the first steps for optimizing content creation for advanced math.…

人工智能 · 计算机科学 2025-05-20 Yongan Yu , Alexandre Krantz , Nikki G. Lobczowski

This chapter explores human creativity in AI-assisted learning environments through the lens of student agency. We begin by examining four theoretical perspectives on agency, including instrumental, effortful, dynamically emergent, and…

人机交互 · 计算机科学 2025-12-09 Yun Dai

In social service, administrative burdens and decision-making challenges often hinder practitioners from performing effective casework. Generative AI (GenAI) offers significant potential to streamline these tasks, yet exacerbates concerns…

人机交互 · 计算机科学 2025-02-28 Yugin Tan , Kai Xin Soh , Renwen Zhang , Jungup Lee , Han Meng , Biswadeep Sen , Yi-Chieh Lee

Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…

计算与语言 · 计算机科学 2019-11-18 Maryam Fazel-Zarandi , Sampat Biswas , Ryan Summers , Ahmed Elmalt , Andy McCraw , Michael McPhilips , John Peach

Recent advancements in the conversational and social capabilities of generative AI (GenAI) have sparked interest in its role as an agent capable of actively participating in human-AI group discussions. Despite this momentum, we don't fully…

人机交互 · 计算机科学 2026-02-17 Janet G. Johnson , Ruijie Sophia Huang , Khoa Nguyen , Ji Young Nam , Michael Nebeling

Believable proxies of human behavior can empower interactive applications ranging from immersive environments to rehearsal spaces for interpersonal communication to prototyping tools. In this paper, we introduce generative…

In this chapter, we provide a review of conversational agents (CAs), discussing chatbots, intended for casual conversation with a user, as well as task-oriented agents that generally engage in discussions intended to reach one or several…

计算与语言 · 计算机科学 2022-02-08 Mattias Wahde , Marco Virgolin

Although generative artificial intelligence (AI) is not new, recent technological breakthroughs have transformed its capabilities across many domains. These changes necessitate new attention from educators and specialized training within…

人机交互 · 计算机科学 2025-10-27 Maria J. Molina , Amy McGovern , Jhayron S. Perez-Carrasquilla , Xiaowen Li , Robin L. Tanamachi

Teaching programming in early childhood (4-9) to enhance computational thinking has gained popularity in the recent movement of computer science for all. However, current practices ignore some fundamental issues resulting from young…

人机交互 · 计算机科学 2024-05-03 Changjae Lee , Jinjun Xiong

AI can now generate high-fidelity UI mock-up screens from a high-level textual description, promising to support UX practitioners' work. However, it remains unclear how UX practitioners would adopt such Generative UI (GenUI) models in a way…

人机交互 · 计算机科学 2025-05-21 Xiang 'Anthony' Chen , Tiffany Knearem , Yang Li

Sensemaking in collaborative work and learning is increasingly supported by GenAI systems, however, emerging evidence suggests that poorly designed GenAI systems tend to provide explicit instruction that groups passively follow, fostering…

人机交互 · 计算机科学 2026-03-12 Yihang Zhao , Wenxin Zhang , Amy Rechkemmer , Albert Meroño Peñuela , Elena Simperl

Collaboration is a cornerstone of 21st-century learning, yet teachers continue to face challenges in supporting productive peer interaction. Emerging generative AI tools offer new possibilities for scaffolding collaboration, but their role…