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Chatbots are used in many applications, e.g., automated agents, smart home assistants, interactive characters in online games, etc. Therefore, it is crucial to ensure they do not behave in undesired manners, providing offensive or toxic…

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

计算与语言 · 计算机科学 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Moderating offensive, hateful, and toxic language has always been an important but challenging topic in the domain of safe use in NLP. The emerging large language models (LLMs), such as ChatGPT, can potentially further accentuate this…

计算机与社会 · 计算机科学 2023-11-28 Boyang Zhang , Xinyue Shen , Wai Man Si , Zeyang Sha , Zeyuan Chen , Ahmed Salem , Yun Shen , Michael Backes , Yang Zhang

Generative AI chatbots have proven surprisingly effective at persuading people to change their beliefs and attitudes in lab settings. However, the practical implications of these findings are not yet clear. In this work, we explore the…

人机交互 · 计算机科学 2026-01-29 Jeremy Foote , Deepak Kumar , Bedadyuti Jha , Ryan Funkhouser , Loizos Bitsikokos , Hitesh Goel , Hsuen-Chi Chiu

While large neural-based conversational models have become increasingly proficient dialogue agents, recent work has highlighted safety issues with these systems. For example, these systems can be goaded into generating toxic content, which…

计算与语言 · 计算机科学 2023-10-24 Nicholas Meade , Spandana Gella , Devamanyu Hazarika , Prakhar Gupta , Di Jin , Siva Reddy , Yang Liu , Dilek Hakkani-Tür

Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…

Models trained on large unlabeled corpora of human interactions will learn patterns and mimic behaviors therein, which include offensive or otherwise toxic behavior and unwanted biases. We investigate a variety of methods to mitigate these…

计算与语言 · 计算机科学 2021-08-06 Jing Xu , Da Ju , Margaret Li , Y-Lan Boureau , Jason Weston , Emily Dinan

Dialogue safety remains a pervasive challenge in open-domain human-machine interaction. Existing approaches propose distinctive dialogue safety taxonomies and datasets for detecting explicitly harmful responses. However, these taxonomies…

计算与语言 · 计算机科学 2023-08-01 Huachuan Qiu , Tong Zhao , Anqi Li , Shuai Zhang , Hongliang He , Zhenzhong Lan

Harmful content is pervasive on social media, poisoning online communities and negatively impacting participation. A common approach to address this issue is to develop detection models that rely on human annotations. However, the tasks…

计算与语言 · 计算机科学 2024-04-29 Lingyao Li , Lizhou Fan , Shubham Atreja , Libby Hemphill

Developed by OpenAI, ChatGPT (Conditional Generative Pre-trained Transformer) is an artificial intelligence technology that is fine-tuned using supervised machine learning and reinforcement learning techniques, allowing a computer to…

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Common problems in playing online mobile and computer games were related to toxic behavior and abusive communication among players. Based on different reports and studies, the study also discusses the impact of online hate speech and…

计算与语言 · 计算机科学 2024-03-28 Daniel Fesalbon , Arvin De La Cruz , Marvin Mallari , Nelson Rodelas

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

计算与语言 · 计算机科学 2023-08-11 Sakib Shahriar , Kadhim Hayawi

With the advent of off-the-shelf intelligent home products and broader internet adoption, researchers increasingly explore smart computing applications that provide easier access to health and wellness resources. AI-based systems like…

人机交互 · 计算机科学 2021-07-29 Lu Wang , Munif Ishad Mujib , Jake Williams , George Demiris , Jina Huh-Yoo

As artificial intelligence technology continues to advance, chatbots are becoming increasingly powerful. Among them, ChatGPT, launched by OpenAI, has garnered widespread attention globally due to its powerful natural language processing…

密码学与安全 · 计算机科学 2026-02-03 Yushan Xiang , Zhongwen Li , Xiaoqi Li

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

计算与语言 · 计算机科学 2020-12-09 Anuradha Welivita , Pearl Pu

Despite the multi-turn open-domain dialogue systems have attracted more and more attention and made great progress, the existing dialogue systems are still very boring. Nearly all the existing dialogue models only provide a response when…

计算与语言 · 计算机科学 2019-12-23 Tian Lan , Xianling Mao , Heyan Huang , Wei Wei

ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…

计算机与社会 · 计算机科学 2023-06-27 Xiao Zhan , Yifan Xu , Stefan Sarkadi

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

计算与语言 · 计算机科学 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

人机交互 · 计算机科学 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh
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