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Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

计算与语言 · 计算机科学 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

音频与语音处理 · 电气工程与系统科学 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

计算与语言 · 计算机科学 2018-06-04 Hao Zhou , Minlie Huang , Tianyang Zhang , Xiaoyan Zhu , Bing Liu

In spoken question answering, the systems are designed to answer questions from contiguous text spans within the related speech transcripts. However, the most natural way that human seek or test their knowledge is via human conversations.…

计算与语言 · 计算机科学 2022-05-02 Chenyu You , Nuo Chen , Fenglin Liu , Shen Ge , Xian Wu , Yuexian Zou

Existing commonsense knowledge bases often organize tuples in an isolated manner, which is deficient for commonsense conversational models to plan the next steps. To fill the gap, we curate a large-scale multi-turn human-written…

计算与语言 · 计算机科学 2022-04-07 Dawei Li , Yanran Li , Jiayi Zhang , Ke Li , Chen Wei , Jianwei Cui , Bin Wang

When generating insights from human groups, conversational deliberation is a key method for exploring issues, surfacing ideas, debating options, and converging on solutions. Unfortunately, real-time conversations are difficult to scale,…

人机交互 · 计算机科学 2024-12-30 Louis Rosenberg , Gregg Willcox , Hans Schumann

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…

Existing rhetorical understanding and generation datasets or corpora primarily focus on single coarse-grained categories or fine-grained categories, neglecting the common interrelations between different rhetorical devices by treating them…

计算与语言 · 计算机科学 2024-10-01 Nuowei Liu , Xinhao Chen , Hongyi Wu , Changzhi Sun , Man Lan , Yuanbin Wu , Xiaopeng Bai , Shaoguang Mao , Yan Xia

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

信息检索 · 计算机科学 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Existing simulations designed for cultural and interpersonal skill training rely on pre-defined responses with a menu option selection interface. Using a multiple-choice interface and restricting trainees' responses may limit the trainees'…

计算机与社会 · 计算机科学 2021-10-19 Sodiq Adewole , Erfaneh Gharavi , Benjamin Shpringer , Martin Bolger , Vaibhav Sharma , Sung Ming Yang , Donald E. Brown

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

计算与语言 · 计算机科学 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses. However, existing methods face challenges in effectively supporting deep contextual understanding. To address this…

计算与语言 · 计算机科学 2026-04-03 Yanxin Luo , Xiaoyu Zhang , Jing Li , Yan Gao , Donghong Han

Emotion recognition in conversations is essential for ensuring advanced human-machine interactions. However, creating robust and accurate emotion recognition systems in real life is challenging, mainly due to the scarcity of emotion…

计算与语言 · 计算机科学 2023-08-30 Théo Deschamps-Berger , Lori Lamel , Laurence Devillers

Multi-party dialogues, common in collaborative scenarios like brainstorming sessions and negotiations, pose significant challenges due to their complexity and diverse speaker roles. Current methods often use graph neural networks to model…

计算与语言 · 计算机科学 2025-05-20 Zhongtian Hu , Qi He , Ronghan Li , Meng Zhao , Lifang Wang

The advancement of multimodal large language models has accelerated the development of speech-to-speech interaction systems. While natural monolingual interaction has been achieved, we find existing models exhibit deficiencies in language…

计算与语言 · 计算机科学 2025-10-10 Heyang Liu , Yuhao Wang , Ziyang Cheng , Ronghua Wu , Qunshan Gu , Yanfeng Wang , Yu Wang

Stochastic sampling strategies such as top-k and top-p have been widely used in dialogue generation task. However, as an open-domain chatting system, there will be two different conversation scenarios, i.e. chit-chat and knowledge-based…

计算与语言 · 计算机科学 2024-06-13 Yiwei Li , Fei Mi , Yitong Li , Yasheng Wang , Bin Sun , Shaoxiong Feng , Kan Li

Emotional Support Conversation (ESConv) aims to reduce help-seekers'emotional distress with the supportive strategy and response. It is essential for the supporter to select an appropriate strategy with the feedback of the help-seeker…

计算与语言 · 计算机科学 2023-02-08 Wei Peng , Ziyuan Qin , Yue Hu , Yuqiang Xie , Yunpeng Li

Although pre-trained language models have remarkably enhanced the generation ability of dialogue systems, open-domain Chinese dialogue systems are still limited by the dialogue data and the model size compared with English ones. In this…

Spoken language understanding (SLU) acts as a critical component in goal-oriented dialog systems. It typically involves identifying the speakers intent and extracting semantic slots from user utterances, which are known as intent detection…

计算与语言 · 计算机科学 2019-05-29 Mengyang Chen , Jin Zeng , Jie Lou

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…

计算与语言 · 计算机科学 2021-06-08 Wei Wei , Jiayi Liu , Xianling Mao , Guibing Guo , Feida Zhu , Pan Zhou , Yuchong Hu