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This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

计算与语言 · 计算机科学 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

Benefiting from diverse instruction datasets, contemporary Large Language Models (LLMs) perform effectively as AI assistants in collaborating with humans. However, LLMs still struggle to generate natural and colloquial responses in…

计算与语言 · 计算机科学 2024-10-16 Renliang Sun , Mengyuan Liu , Shiping Yang , Rui Wang , Junqing He , Jiaxing Zhang

Alignment has become a critical step for instruction-tuned Large Language Models (LLMs) to become helpful assistants. However, the effective evaluation of alignment for emerging Chinese LLMs is still largely unexplored. To fill in this gap,…

In multi-modal dialogue systems, it is important to allow the use of images as part of a multi-turn conversation. Training such dialogue systems generally requires a large-scale dataset consisting of multi-turn dialogues that involve…

计算与语言 · 计算机科学 2021-07-20 Nyoungwoo Lee , Suwon Shin , Jaegul Choo , Ho-Jin Choi , Sung-Hyun Myaeng

Although human evaluation remains the gold standard for open-domain dialogue evaluation, the growing popularity of automated evaluation using Large Language Models (LLMs) has also extended to dialogue. However, most frameworks leverage…

计算与语言 · 计算机科学 2024-10-07 John Mendonça , Isabel Trancoso , Alon Lavie

As large dialogue models become commonplace in practice, the problems surrounding high compute requirements for training, inference and larger memory footprint still persists. In this work, we present AUTODIAL, a multi-task dialogue model…

计算与语言 · 计算机科学 2023-06-12 Prajjwal Bhargava , Pooyan Amini , Shahin Shayandeh , Chinnadhurai Sankar

Many everyday tasks ranging from fixing appliances, cooking recipes to car maintenance require expert knowledge, especially when tasks are complex and multi-step. Despite growing interest in AI agents, there is a scarcity of dialogue-video…

计算机视觉与模式识别 · 计算机科学 2025-08-18 Lavisha Aggarwal , Vikas Bahirwani , Lin Li , Andrea Colaco

This paper gives an overview of the Schema-Guided Dialogue State Tracking task of the 8th Dialogue System Technology Challenge. The goal of this task is to develop dialogue state tracking models suitable for large-scale virtual assistants,…

计算与语言 · 计算机科学 2020-02-05 Abhinav Rastogi , Xiaoxue Zang , Srinivas Sunkara , Raghav Gupta , Pranav Khaitan

Most existing text reading benchmarks make it difficult to evaluate the performance of more advanced deep learning models in large vocabularies due to the limited amount of training data. To address this issue, we introduce a new…

计算机视觉与模式识别 · 计算机科学 2020-02-14 Yipeng Sun , Jiaming Liu , Wei Liu , Junyu Han , Errui Ding , Jingtuo Liu

Using large language models (LLMs) to assist psychological counseling is a significant but challenging task at present. Attempts have been made on improving empathetic conversations or acting as effective assistants in the treatment with…

计算与语言 · 计算机科学 2024-06-11 Chenhao Zhang , Renhao Li , Minghuan Tan , Min Yang , Jingwei Zhu , Di Yang , Jiahao Zhao , Guancheng Ye , Chengming Li , Xiping Hu

Most of the current task-oriented dialogue systems (ToD), despite having interesting results, are designed for a handful of languages like Chinese and English. Therefore, their performance in low-resource languages is still a significant…

计算与语言 · 计算机科学 2022-03-16 Phi Nguyen Van , Tung Cao Hoang , Dung Nguyen Manh , Quan Nguyen Minh , Long Tran Quoc

The advancement of large language models (LLMs) has enhanced the ability to generalize across a wide range of unseen natural language processing (NLP) tasks through instruction-following. Yet, their effectiveness often diminishes in…

We study conversational dialog in which there are many possible responses to a given history. We present the MultiTalk Dataset, a corpus of over 320,000 sentences of written conversational dialog that balances a high branching factor (10)…

计算与语言 · 计算机科学 2021-02-03 Yao Dou , Maxwell Forbes , Ari Holtzman , Yejin Choi

Building dialogue systems requires a large corpus of annotated dialogues. Such datasets are usually created via crowdsourcing, which is expensive and time-consuming. In this paper, we propose \textsc{Dialogic}, a novel dialogue simulation…

计算与语言 · 计算机科学 2023-06-07 Zekun Li , Wenhu Chen , Shiyang Li , Hong Wang , Jing Qian , Xifeng Yan

This paper propose to combine pretrained language models with the modular dialogue paradigm for open-domain dialogue modeling. Our method, semantic-enhanced finetuning, instantiates conversation understanding, planning, and response…

计算与语言 · 计算机科学 2022-05-25 Yinhe Zheng , Yida Wang , Pei Ke , Zhenyu Yang , Minlie Huang

Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manually labeled dialogs which are not available in practical…

计算与语言 · 计算机科学 2022-12-26 Weihao Zeng , Keqing He , Zechen Wang , Dayuan Fu , Guanting Dong , Ruotong Geng , Pei Wang , Jingang Wang , Chaobo Sun , Wei Wu , Weiran Xu

Task-oriented dialogue research has mainly focused on a few popular languages like English and Chinese, due to the high dataset creation cost for a new language. To reduce the cost, we apply manual editing to automatically translated data.…

We release MMSMR, a Massively Multi-System MultiReference dataset to enable future work on metrics and evaluation for dialog. Automatic metrics for dialogue evaluation should be robust proxies for human judgments; however, the verification…

计算与语言 · 计算机科学 2024-11-20 Huda Khayrallah , Zuhaib Akhtar , Edward Cohen , Jyothir S , João Sedoc

Machine Translation (MT) evaluation has gone beyond metrics, towards more specific linguistic phenomena. Regarding English-Chinese language pairs, passive sentences are constructed and distributed differently due to language variation, thus…

计算与语言 · 计算机科学 2026-03-17 Xinyue Ma , Pol Pastells , Mireia Farrús , Mariona Taulé

This paper presents a dataset collected from natural dialogs which enables to test the ability of dialog systems to learn new facts from user utterances throughout the dialog. This interactive learning will help with one of the most…

计算与语言 · 计算机科学 2016-05-17 Miroslav Vodolán , Filip Jurčíček