相关论文: Finding the Needle in a Haystack: On the Automatic…
Since its conception, smart app market has grown exponentially. Success in the app market depends on many factors among which the quality of the app is a significant contributor, such as energy use. Nevertheless, smartphones, as a subset of…
The overwhelming volume of data generated and indexed by search engines poses a significant challenge in retrieving documents from the index efficiently and effectively. Even with a well-crafted query, several relevant documents often get…
App reviews are a critical source of user feedback, offering valuable insights into an app's performance, features, usability, and overall user experience. Effectively analyzing these reviews is essential for guiding app development,…
Providing an equitable and inclusive user experience (UX) for people with disabilities (PWD) is a central goal of accessible design. In the specific case of Deaf users, whose hearing impairments impact language development and…
Modern automated accessibility testing tools for mobile applications have significantly improved the detection of interface violations, yet their impact on remediation remains limited. A key reason is that existing tools typically produce…
Intense competition in the mobile apps market means it is important to maintain high levels of app reliability to avoid losing users. Yet despite its importance, app reliability is underexplored in the research literature. To address this…
Consumer product reviews are an invaluable source of data because they contain a wide range of information that could help requirement engineers to meet user needs. Recent studies have shown that tweets about software applications and…
Augmented Reality (AR) technology creates new immersive experiences in entertainment, games, education, retail, and social media. AR content is often primarily visual and it is challenging to enable access to it non-visually due to the mix…
Self-adaptive software can assess and modify its behavior when the assessment indicates that the program is not performing as intended or when improved functionality or performance is available. Since the mid-1960s, the subject of system…
App stores allow users to give valuable feedback on apps, and developers to find this feedback and use it for the software evolution. However, finding user feedback that matches existing bug reports in issue trackers is challenging as users…
Text mining approaches are being used increasingly for business analytics. In particular, such approaches are now central to understanding users' feedback regarding systems delivered via online application distribution platforms such as…
Achieving accessibility compliance is extremely important for many government agencies and businesses who wish to improve services for their consumers. With the growing reliance on dynamic web applications many organizations are finding it…
While smart mobile health apps that adapt to users' progressive individual needs are proliferating, many of them struggle to fulfill their promises due to an inferior user experience. Understanding the concerns of real-world users related…
Mobile applications are being used every day by more than half of the world's population to perform a great variety of tasks. With the increasingly widespread usage of these applications, the need arises for efficient techniques to test…
App store reviews provide a constant flow of real user feedback that can help improve software requirements. However, these reviews are often messy, informal, and difficult to analyze manually at scale. Although automated techniques exist,…
User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…
The effectiveness of recommendation systems is pivotal to user engagement and satisfaction in online platforms. As these recommendation systems increasingly influence user choices, their evaluation transcends mere technical performance and…
Despite years of research on testing the usability of mobile applications, our understanding of the issues their users experience still remains fragmented and underexplored. While most earlier studies has provided interesting insights, they…
Personalization and adaptation to the user profile capability are the hottest issues to ensure ambient assisted living and context awareness in nowadays environments. With the growing healthcare and wellbeing context aware applications,…
Previous studies showed that replying to a user review usually has a positive effect on the rating that is given by the user to the app. For example, Hassan et al. found that responding to a review increases the chances of a user updating…