相关论文: "Inconsistent Performance": Understanding Concerns…
The aim of this paper is to review some work conducted in the field of user testing that aims at specifying or clarifying the test procedures and at defining and developing tools to help conduct user tests. The topics that have been…
As Mixed Reality (MR) devices become increasingly popular across industries, they raise significant privacy and ethical concerns due to their capacity to collect extensive data on users and their environments. This paper highlights the…
The prevalent engagement with mobile apps underscores the importance of understanding their data practices. Transparency plays a crucial role in this context, ensuring users to be informed and give consent before any data access occurs.…
Many apps have basic accessibility issues, like missing labels or low contrast. Automated tools can help app developers catch basic issues, but can be laborious or require writing dedicated tests. We propose a system, motivated by a…
Factors such as app stores or platform choices heavily affect functional and non-functional mobile app requirements. We surveyed 45 companies and interviewed ten experts to explore how factors that impact mobile app requirements are…
Mobile apps used by children often make use of harmful techniques, such as data tracking and targeted advertising. Previous research has suggested that developers face several systemic challenges in designing apps that prioritise children's…
As the popularity of Smart Televisions (TVs) and interactive Smart TV applications (apps) has recently grown, the usability of these apps has become an important quality characteristic. Previous studies examined Smart TV apps from a…
Context: Post-release user feedback plays an integral role in improving software quality and informing new features. Given its growing importance, feedback concerning security enhancements is particularly noteworthy. In considering the…
App developers aim to create apps that cater to the needs of different types of users. This development approach, also known as the "one-size-fits-all" strategy, involves combining various functionalities into one app. However, this…
Recently, there has been a growing interest in developing AI-enabled chatbot-based symptom checker (CSC) apps in the healthcare market. CSC apps provide potential diagnoses for users and assist them with self-triaging based on Artificial…
Due to a lack of medical resources or oral health awareness, oral diseases are often left unexamined and untreated, affecting a large population worldwide. With the advent of low-cost, sensor-equipped smartphones, mobile apps offer a…
Approximately 1 in 100 children worldwide are diagnosed with Autism Spectrum Disorder (ASD), and 46% to 89% experience significant feeding difficulties. Although mobile health (mHealth) applications offer potential support for caregivers,…
The navigation of indoor spaces poses difficult challenges for individuals with visual impairments, as it requires processing of sensory information, dealing with uncertainties, and relying on assistance. To tackle these challenges, we…
The proliferation of mobile health technology, or mHealth apps, has necessitated the paramount importance of safeguarding personal health records. These digital platforms afford individuals the ability to effortlessly monitor and manage…
In todays digital landscape, end-user feedback plays a crucial role in the evolution of software applications, particularly in addressing issues that hinder user experience. While much research has focused on high-rated applications,…
The ubiquity of computing devices has led to an increased need to ensure not only that the applications deployed on them are correct with respect to their specifications, but also that the devices are used in an appropriate manner,…
Due to the convenience of access-on-demand to information and business solutions, mobile apps have become an important asset in the digital world. In the context of the Covid-19 pandemic, app developers have joined the response effort in…
Bangladesh, a developing country with a large and dense population, has recently seen significant economic as well as technological developments. The growth of technology has resulted in a dramatic increase in the number of smartphone users…
In today's digitized world, software systems must support users in understanding both how to interact with a system and why certain behaviors occur. This study investigates whether explanation needs, classified from user reviews, can be…
User reviews of mobile apps often contain complaints or suggestions which are valuable for app developers to improve user experience and satisfaction. However, due to the large volume and noisy-nature of those reviews, manually analyzing…