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Multimodal models play a key role in empathy detection, but their performance can suffer when modalities provide conflicting cues. To understand these failures, we examine cases where unimodal and multimodal predictions diverge. Using…

计算与语言 · 计算机科学 2025-11-12 Maya Srikanth , Run Chen , Julia Hirschberg

An emotional support conversation system aims to alleviate users' emotional distress and assist them in addressing their challenges. To generate supportive responses, it is critical to consider multiple factors such as empathy, support…

计算与语言 · 计算机科学 2024-06-19 Jiashuo Wang , Chunpu Xu , Chak Tou Leong , Wenjie Li , Jing Li

Emotion recognition in conversation (ERC) aims to detect the emotion label for each utterance. Motivated by recent studies which have proven that feeding training examples in a meaningful order rather than considering them randomly can…

计算与语言 · 计算机科学 2022-04-22 Lin Yang , Yi Shen , Yue Mao , Longjun Cai

Robust coordination skills enable agents to operate cohesively in shared environments, together towards a common goal and, ideally, individually without hindering each other's progress. To this end, this paper presents Coordinated QMIX…

机器学习 · 计算机科学 2024-12-25 Giovanni Minelli , Mirco Musolesi

Existing retrieval-based methods have made significant strides in maintaining long-term conversations. However, these approaches face challenges in memory database management and accurate memory retrieval, hindering their efficacy in…

计算与语言 · 计算机科学 2024-07-02 Nuo Chen , Hongguang Li , Juhua Huang , Baoyuan Wang , Jia Li

With the advancement of large language models, many dialogue systems are now capable of providing reasonable and informative responses to patients' medical conditions. However, when patients consult their doctor, they may experience…

计算与语言 · 计算机科学 2025-06-17 Shang-Chi Tsai , Yun-Nung Chen

Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…

计算与语言 · 计算机科学 2021-10-18 Chengkun Zeng , Guanyi Chen , Chenghua Lin , Ruizhe Li , Zhigang Chen

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawbacks, such as the inability to capture the…

计算与语言 · 计算机科学 2024-02-27 Omama Hamad , Ali Hamdi , Khaled Shaban

In today's world, emotional support is increasingly essential, yet it remains challenging for both those seeking help and those offering it. Multimodal approaches to emotional support show great promise by integrating diverse data sources…

Multimodal emotion recognition in conversation (MERC) seeks to identify the speakers' emotions expressed in each utterance, offering significant potential across diverse fields. The challenge of MERC lies in balancing speaker modeling and…

多媒体 · 计算机科学 2025-07-25 Zijian Yi , Ziming Zhao , Zhishu Shen , Tiehua Zhang

Previous multilingual text-to-speech (TTS) approaches have considered leveraging monolingual speaker data to enable cross-lingual speech synthesis. However, such data-efficient approaches have ignored synthesizing emotional aspects of…

音频与语音处理 · 电气工程与系统科学 2023-08-01 Xinfa Zhu , Yi Lei , Tao Li , Yongmao Zhang , Hongbin Zhou , Heng Lu , Lei Xie

When communicating with elders with cognitive impairment, cognitive stimulation (CS) help to maintain the cognitive health of elders. Data sparsity is the main challenge in building CS-based dialogue systems, particularly in the Chinese…

计算与语言 · 计算机科学 2023-05-16 Jiyue Jiang , Sheng Wang , Qintong Li , Lingpeng Kong , Chuan Wu

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

人机交互 · 计算机科学 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic

Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs),…

In this paper, we present our solutions for emotion recognition in the sub-challenges of Multimodal Emotion Recognition Challenge (MER2024). To mitigate the modal competition issue between audio and text, we adopt an early fusion strategy…

多媒体 · 计算机科学 2024-10-01 Mengying Ge , Mingyang Li , Dongkai Tang , Pengbo Li , Kuo Liu , Shuhao Deng , Songbai Pu , Long Liu , Yang Song , Tao Zhang

Dialogue systems are increasingly integrated into mental health support to help clients facilitate exploration, gain insight, take action, and ultimately heal themselves. A practical and user-friendly dialogue system should be…

计算与语言 · 计算机科学 2024-03-21 Huachuan Qiu , Anqi Li , Lizhi Ma , Zhenzhong Lan

Developing compassionate interactive systems requires agents to not only understand user emotions but also provide diverse, substantive support. While recent works explore empathetic dialogue generation, they remain limited in response form…

计算与语言 · 计算机科学 2026-04-21 Zhaopei Huang , Yanfeng Jia , Jiayi Zhao , Xinjie Zhang , Wenxuan Wang , Qin Jin

As a knowledge discovery task over heterogeneous data sources, current Multimodal Affective Computing (MAC) heavily rely on the completeness of multiple modalities to accurately understand human's affective state. However, in real-world…

人工智能 · 计算机科学 2026-02-03 Ronghao Lin , Honghao Lu , Ruixing Wu , Aolin Xiong , Qinggong Chu , Qiaolin He , Sijie Mai , Haifeng Hu

In an information-seeking conversation, a user may ask questions that are under-specified or unanswerable. An ideal agent would interact by initiating different response types according to the available knowledge sources. However, most…

计算与语言 · 计算机科学 2023-06-26 Zeqiu Wu , Ryu Parish , Hao Cheng , Sewon Min , Prithviraj Ammanabrolu , Mari Ostendorf , Hannaneh Hajishirzi

Delivering treatment recommendations via pervasive electronic devices such as mobile phones has the potential to be a viable and scalable treatment medium for long-term health behavior management. But active experimentation of treatment…