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Having engaging and informative conversations with users is the utmost goal for open-domain conversational systems. Recent advances in transformer-based language models and their applications to dialogue systems have succeeded to generate…

计算与语言 · 计算机科学 2021-02-04 Sarik Ghazarian , Zixi Liu , Tuhin Chakrabarty , Xuezhe Ma , Aram Galstyan , Nanyun Peng

Building a reliable and automated evaluation metric is a necessary but challenging problem for open-domain dialogue systems. Recent studies proposed evaluation metrics that assess generated responses by considering their relevance to…

计算与语言 · 计算机科学 2024-07-19 ChaeHun Park , Minseok Choi , Dohyun Lee , Jaegul Choo

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

计算与语言 · 计算机科学 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Identifying the topic (domain) of each user's utterance in open-domain conversational systems is a crucial step for all subsequent language understanding and response tasks. In particular, for complex domains, an utterance is often routed…

计算与语言 · 计算机科学 2020-05-29 Ali Ahmadvand , Harshita Sahijwani , Jason Ingyu Choi , Eugene Agichtein

Spoken Language Understanding (SLU) is one essential step in building a dialogue system. Due to the expensive cost of obtaining the labeled data, SLU suffers from the data scarcity problem. Therefore, in this paper, we focus on data…

计算与语言 · 计算机科学 2021-09-03 Haitao Lin , Lu Xiang , Yu Zhou , Jiajun Zhang , Chengqing Zong

Dialogue assessment plays a critical role in the development of open-domain dialogue systems. Existing work are uncapable of providing an end-to-end and human-epistemic assessment dataset, while they only provide sub-metrics like coherence…

计算与语言 · 计算机科学 2023-10-26 Yukun Zhao , Lingyong Yan , Weiwei Sun , Chong Meng , Shuaiqiang Wang , Zhicong Cheng , Zhaochun Ren , Dawei Yin

Emotion is essential in spoken communication, yet most existing frameworks in speech emotion modeling rely on predefined categories or low-dimensional continuous attributes, which offer limited expressive capacity. Recent advances in speech…

音频与语音处理 · 电气工程与系统科学 2026-04-07 Tianhua Qi , Wenming Zheng , Björn W. Schuller , Zhaojie Luo , Haizhou Li

Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…

计算与语言 · 计算机科学 2026-05-11 Yue Zhao , Qingqing Gu , Xiaoyu Wang , Teng Chen , Zhonglin Jiang , Yong Chen , Luo Ji

Large language models (LLMs) have been widely applied to emotional support conversation (ESC). However, complex multi-turn support remains challenging.This is because existing alignment schemes rely on sparse outcome-level signals, thus…

计算与语言 · 计算机科学 2026-04-30 Chenghui Zou , Ning Wang , Tiesunlong Shen , Luwei Xiao , Chuan Ma , Xiangpeng Li , Rui Mao , Erik Cambria

When designing robots to assist in everyday human activities, it is crucial to enhance user requests with visual cues from their surroundings for improved intent understanding. This process is defined as a multimodal classification task.…

计算与语言 · 计算机科学 2025-06-18 Shang-Chi Tsai , Seiya Kawano , Angel Garcia Contreras , Koichiro Yoshino , Yun-Nung Chen

Conversational search utilizes muli-turn natural language contexts to retrieve relevant passages. Existing conversational dense retrieval models mostly view a conversation as a fixed sequence of questions and responses, overlooking the…

计算与语言 · 计算机科学 2024-06-05 Haonan Chen , Zhicheng Dou , Kelong Mao , Jiongnan Liu , Ziliang Zhao

Despite recent progress in open-domain dialogue evaluation, how to develop automatic metrics remains an open problem. We explore the potential of dialogue evaluation featuring dialog act information, which was hardly explicitly modeled in…

计算与语言 · 计算机科学 2022-11-04 Jianqiao Zhao , Yanyang Li , Wanyu Du , Yangfeng Ji , Dong Yu , Michael R. Lyu , Liwei Wang

Multi-modal learning in the audio-language domain has seen significant advancements in recent years. However, audio-language learning faces challenges due to limited and lower-quality data compared to image-language tasks. Existing…

音频与语音处理 · 电气工程与系统科学 2024-06-10 David Xu

Conversational search provides a more convenient interface for users to search by allowing multi-turn interaction with the search engine. However, the effectiveness of the conversational dense retrieval methods is limited by the scarcity of…

信息检索 · 计算机科学 2024-03-19 Fengran Mo , Bole Yi , Kelong Mao , Chen Qu , Kaiyu Huang , Jian-Yun Nie

Available corpora for Argument Mining differ along several axes, and one of the key differences is the presence (or absence) of discourse markers to signal argumentative content. Exploring effective ways to use discourse markers has…

计算与语言 · 计算机科学 2023-06-08 Gil Rocha , Henrique Lopes Cardoso , Jonas Belouadi , Steffen Eger

Conventional dialogue summarization methods directly generate summaries and do not consider user's specific interests. This poses challenges in cases where the users are more focused on particular topics or aspects. With the advancement of…

计算与语言 · 计算机科学 2024-08-02 Bin Wang , Zhengyuan Liu , Nancy F. Chen

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we…

计算与语言 · 计算机科学 2024-02-06 Jianguo Zhang , Kun Qian , Zhiwei Liu , Shelby Heinecke , Rui Meng , Ye Liu , Zhou Yu , Huan Wang , Silvio Savarese , Caiming Xiong

This paper introduces the SAMSum Corpus, a new dataset with abstractive dialogue summaries. We investigate the challenges it poses for automated summarization by testing several models and comparing their results with those obtained on a…

计算与语言 · 计算机科学 2019-12-02 Bogdan Gliwa , Iwona Mochol , Maciej Biesek , Aleksander Wawer

Chat dialogues contain considerable useful information about a speaker's interests, preferences, and experiences.Thus, knowledge from open-domain chat dialogue can be used to personalize various systems and offer recommendations for…

机器学习 · 计算机科学 2024-02-08 Ryutaro Asahara , Masaki Takahashi , Chiho Iwahashi , Michimasa Inaba

The goal of building intelligent dialogue systems has largely been separately pursued under two motives: task-oriented dialogue (TOD) systems, and open-domain systems for chit-chat (CC). Although previous TOD dialogue systems work well in…

计算与语言 · 计算机科学 2022-05-13 Changhong Yu , Chunhong Zhang , Qi Sun