相关论文: Dark User Experience: From Manipulation to Decepti…
In this chapter, we review and discuss the transformation of AI technology in HCI/UX work and assess how AI technology will change how we do the work. We first discuss how AI can be used to enhance the result of user research and design…
Dark patterns utilize interface elements to trick users into performing unwanted actions. Online shopping websites often employ these manipulative mechanisms so as to increase their potential customer base, to boost their sales, or to…
Interface design can directly influence trustworthiness of a software. Thereby, it affects users' intention to use a tool. Previous research on user trust has not comprehensively addressed user interface design, though. We lack an…
Among creative professionals, Generative Artificial Intelligence (GenAI) has sparked excitement over its capabilities and fear over unanticipated consequences. How does GenAI impact User Experience Design (UXD) practice, and are fears…
Current advance of internet allows rapid dissemination of information, accelerating the progress on wide spectrum of society. This has been done mainly through the use of website interface with inherent unique human interactions. In this…
Usability testing has long been a core interest of HCI research and forms a key element of industry practice. Yet our knowledge of it harbours striking absences. There are few, if any detailed accounts of the contingent, material ways in…
Software as a Service (SaaS) is well established as an effective model for the development, deployment and customization of software. As it continues to gain more momentum in the IT industry, many user experience challenges and issues are…
The research field of augmented reality (AR) is of increasing popularity, as seen, among others, in several recently published surveys. To produce further advancements in AR, it is not only necessary to create new systems or applications,…
This research investigates User Experience (UX) issues in dataset search, targeting Google Dataset Search and data.europa.eu. It focuses on 6 areas within UX: Initial Interaction, Search Process, Dataset Exploration, Filtering and Sorting,…
Dark patterns are interface designs that nudge users towards behavior that is against their best interests. Since humans are often not even aware that they are influenced by these malicious patterns, research has to identify ways to protect…
Extensive recent media focus has been directed towards the dark side of intelligent systems, how algorithms can influence society negatively. Often, transparency is proposed as a solution or step in the right direction. Unfortunately,…
Recommender systems are usually designed by engineers, researchers, designers, and other members of development teams. These systems are then evaluated based on goals set by the aforementioned teams and other business units of the platforms…
Heuristic inspections are often carried out in a rather restrictive manner in the sense that they often address one or two of User Experience aspects. These two generally being: usability and "user experience". This fails to consider UX as…
Over the last decades, the Internet and mobile technology have consolidated the digital as a public sphere of life. Designers are asked to create engaging digital experiences. However, in some cases engagement is seen as a psychological…
Context: User-Centered Design and Agile methodologies focus on human issues. Nevertheless, agile methodologies focus on contact with contracting customers and generating value for them. Usually, the communication between end users and the…
User interface (UI) is point of interaction between user and computer software. The success and failure of a software application depends on User Interface Design (UID). Possibility of using a software, easily using and learning are issues…
This paper investigates User Experience (UX) with prototypes generated by Generative Artificial Intelligence (GenAI) tools. An empirical survey with 92 participants evaluated AI-generated and human-created prototypes without prior…
In highly competitive software markets, user experience (UX) evaluation is crucial for ensuring software quality and fostering long-term product success. Such UX evaluations typically combine quantitative metrics from standardized…
This paper is motivated by a series of (related) questions as to whether a computer can have pleasure and pain, what pleasure (and intensity of pleasure) is, and, ultimately, what concepts of emotion are. To determine what an emotion is, is…
Computer voice is experiencing a renaissance through the growing popularity of voice-based interfaces, agents, and environments. Yet, how to measure the user experience (UX) of voice-based systems remains an open and urgent question,…