相关论文: Mental Health Assessment for the Chatbots
Publicly deploying research chatbots is a nuanced topic involving necessary risk-benefit analyses. While there have recently been frequent discussions on whether it is responsible to deploy such models, there has been far less focus on the…
LLM-based chatbots are now being specifically designed to facilitate social companionship, even romantic relationships, incorporating features that parallel human relationship dynamics. This has led a subset of users to form romantic…
Data-driven methods for mental health treatment and surveillance have become a major focus in computational science research in the last decade. However, progress in the domain, in terms of both medical understanding and system performance,…
Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…
Chatbots have shown promise as tools to scale qualitative data collection. Recent advances in Large Language Models (LLMs) could accelerate this process by allowing researchers to easily deploy sophisticated interviewing chatbots. We test…
The rise of language models like ChatGPT has introduced Social AI as a new form of entertainment, particularly among young adults who engage with AI-powered agents. This paper investigates the effects of these interactions on users' social…
Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…
Customer service is a setting that calls for empathy in live human agent responses. Recent advances have demonstrated how open-domain chatbots can be trained to demonstrate empathy when responding to live human utterances. We show that a…
This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…
Mental health problems are on the rise globally and strain national health systems worldwide. Mental disorders are closely associated with fear of stigma, structural barriers such as financial burden, and lack of available services and…
Large Language Models (LLMs) are increasingly utilized for mental health support; however, current safety benchmarks often fail to detect the complex, longitudinal risks inherent in therapeutic dialogue. We introduce an evaluation framework…
Large language models (LLMs) are increasingly used for mental-health support; yet prevailing evaluation methods--fluency metrics, preference tests, and generic dialogue benchmarks--fail to capture the clinically critical dimensions of…
LLM-driven chatbots like ChatGPT have created large volumes of conversational data, but little is known about how user privacy expectations are evolving with this technology. We conduct a survey experiment with 300 US ChatGPT users to…
Suicide is a critical global public health issue, with millions experiencing suicidal ideation (SI) each year. Online spaces enable individuals to express SI and seek peer support. While prior research has revealed the potential of…
Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…
Mental-health stigma remains a pervasive social problem that hampers treatment-seeking and recovery. Existing resources for training neural models to finely classify such stigma are limited, relying primarily on social-media or synthetic…
Background: Conversational AI chatbots are emerging as scalable mental health tools, but little is known about real world engagement or its relationship to clinical outcomes. Objective: To characterize engagement phenotypes among users of…
General-purpose conversational AI chatbots and AI companions increasingly provide young adolescents with emotionally supportive conversations, raising questions about how conversational style shapes anthropomorphism and emotional reliance.…
The quickly growing popularity of AI companions poses risks to mental health, personal wellbeing, and social relationships. Past work has identified many individual factors that can drive human-companion interaction, but we know little…
Mental health disorders are rising worldwide. However, the availability of trained clinicians has not scaled proportionally, leaving many people without adequate or timely support. To bridge this gap, recent studies have shown the promise…