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The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

计算与语言 · 计算机科学 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

人工智能 · 计算机科学 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

人机交互 · 计算机科学 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

LLMs promise to overcome limitations of rule-based mental health chatbots through improved natural language capabilities, yet their ability to deliver evidence-based psychological interventions remains largely unverified because evaluations…

Wearable devices increasingly support stress detection, while LLMs enable conversational mental health support. However, designing systems that meaningfully connect wearable-triggered stress events with generative dialogue remains…

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

The rapid evolution of network technologies and the growing complexity of network tasks necessitate a paradigm shift in how networks are designed, configured, and managed. With a wealth of knowledge and expertise, large language models…

网络与互联网体系结构 · 计算机科学 2023-11-30 Yudong Huang , Hongyang Du , Xinyuan Zhang , Dusit Niyato , Jiawen Kang , Zehui Xiong , Shuo Wang , Tao Huang

Integrating machine learning (ML) into customer service chatbots enhances their ability to understand and respond to user queries, ultimately improving service performance. However, they may appear artificial to some users and affecting…

人工智能 · 计算机科学 2024-09-30 Nurul Ain Nabilah Mohd Isa , Siti Nuraishah Agos Jawaddi , Azlan Ismail

Mutation testing is a technique aimed at assessing the effectiveness of test suites by seeding artificial faults into programs. Although available for many platforms and languages, no mutation testing tool is currently available for…

软件工程 · 计算机科学 2024-01-22 Michael Ferdinando Urrico , Diego Clerissi , Leonardo Mariani

Therapeutic art activities, such as expressive drawing and painting, require the synergy between creative visual production and interactive dialogue. Recent advancements in Multimodal Large Language Models (MLLMs) have expanded the capacity…

人机交互 · 计算机科学 2026-05-12 Le Lin , Zihao Zhu , Rainbow Tin Hung Ho , Jing Liao , Yuhan Luo

Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…

其他定量生物学 · 定量生物学 2025-11-03 Aditya Naik , Jovi Thomas , Teja Sree Mandava , Himavanth Reddy Vemula

The delivery of mental health interventions via ubiquitous devices has shown much promise. A conversational chatbot is a promising oracle for delivering appropriate just-in-time interventions. However, designing emotionally-aware agents,…

人机交互 · 计算机科学 2019-07-24 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

This paper reports the findings of a study conducted on the application of an on-line human-computer dialog system with natural language (chatbot) on the teaching of foreign languages. A keywords-based human-computer dialog system makes it…

计算机与社会 · 计算机科学 2007-05-23 Jiyou Jia

There is a need for systems to dynamically interact with ageing populations to gather information, monitor health condition and provide support, especially after hospital discharge or at-home settings. Several smart devices have been…

计算机与社会 · 计算机科学 2018-03-19 Ahmed Fadhil

This paper presents the design, implementation, and evaluation behind a Large Language Model (LLM) agent that chats with an industrial production-grade ERP system. The agent is capable of interpreting natural language queries and…

LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…

人机交互 · 计算机科学 2024-02-15 Zilin Ma , Yiyang Mei , Yinru Long , Zhaoyuan Su , Krzysztof Z. Gajos

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

人机交互 · 计算机科学 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

Mental health challenges are on the rise in our modern society, and the imperative to address mental disorders, especially regarding anxiety, depression, and suicidal thoughts, underscores the need for effective interventions. This paper…

人机交互 · 计算机科学 2024-03-12 Aditi Singh , Abul Ehtesham , Saifuddin Mahmud , Jong-Hoon Kim

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

软件工程 · 计算机科学 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan