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相关论文: CloudRCA: A Root Cause Analysis Framework for Clou…

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Communications networks now form the backbone of our digital world, with fast and reliable connectivity. However, even with appropriate redundancy and failover mechanisms, it is difficult to guarantee "five 9s" (99.999 %) reliability,…

计算与语言 · 计算机科学 2026-04-29 Nguyen Phuc Tran , Brigitte Jaumard , Oscar Delgado , Tristan Glatard , Karthikeyan Premkumar , Kun Ni

In large-scale online services, crucial metrics, a.k.a., key performance indicators (KPIs), are monitored periodically to check their running statuses. Generally, KPIs are aggregated along multiple dimensions and derived by complex…

人工智能 · 计算机科学 2022-09-02 Shifu Yan , Caihua Shan , Wenyi Yang , Bixiong Xu , Dongsheng Li , Lili Qiu , Jie Tong , Qi Zhang

Microservice architecture has become a popular architecture adopted by many cloud applications. However, identifying the root cause of a failure in microservice systems is still a challenging and time-consuming task. In recent years,…

软件工程 · 计算机科学 2024-09-10 Luan Pham , Huong Ha , Hongyu Zhang

Finding the root causes of anomalies in cloud computing systems quickly is crucial to ensure availability and efficiency since accurate root causes can guide engineers to take appropriate actions to address the anomalies and maintain…

Root Cause Analysis (RCA) is a quality management method that aims to systematically investigate and identify the cause-and-effect relationships of problems and their underlying causes. Traditional methods are based on the analysis of…

机器学习 · 计算机科学 2024-07-24 Lucas Possner , Lukas Bahr , Leonard Roehl , Christoph Wehner , Sophie Groeger

Root Cause Analysis (RCA) in mobile networks remains a challenging task due to the need for interpretability, domain expertise, and causal reasoning. In this work, we propose a lightweight framework that leverages Large Language Models…

人工智能 · 计算机科学 2025-07-30 Mohamed Sana , Nicola Piovesan , Antonio De Domenico , Yibin Kang , Haozhe Zhang , Merouane Debbah , Fadhel Ayed

Causal analysis is a crucial task in many domains, including manufacturing, social science, and medicine. However, despite recent progress, the conceptual and methodological complexity of causal methods makes them largely inaccessible to…

人工智能 · 计算机科学 2026-05-27 Phi Nguyen Xuan , Nicholas Tagliapietra , Lavdim Halilaj , Kristian Kersting , Juergen Luettin

Automation and computer intelligence to support complex human decisions becomes essential to manage large and distributed systems in the Cloud and IoT era. Understanding the root cause of an observed symptom in a complex system has been a…

人工智能 · 计算机科学 2017-07-04 Marc Solé , Victor Muntés-Mulero , Annie Ibrahim Rana , Giovani Estrada

Recent rapid advancements of machine learning have greatly enhanced the accuracy of prediction models, but most models remain "black boxes", making prediction error diagnosis challenging, especially with outliers. This lack of transparency…

机器学习 · 统计学 2025-04-29 Hiroshi Yokoyama , Ryusei Shingaki , Kaneharu Nishino , Shohei Shimizu , Thong Pham

In recent years, the widespread adoption of distributed microservice architectures within the industry has significantly increased the demand for enhanced system availability and robustness. Due to the complex service invocation paths and…

机器学习 · 计算机科学 2025-04-23 Ziming Zhao , Zhenwei Wang , Tiehua Zhang , Zhishu Shen , Hai Dong , Zhen Lei , Xingjun Ma , Gaowei Xu , Zhijun Ding , Yun Yang

Modern cloud services are prone to failures due to their complex architecture, making diagnosis a critical process. Site Reliability Engineers (SREs) spend hours leveraging multiple sources of data, including the alerts, error logs, and…

Failures in large-scale cloud systems incur substantial financial losses, making automated Root Cause Analysis (RCA) essential for operational stability. Recent efforts leverage Large Language Model (LLM) agents to automate this task, yet…

人工智能 · 计算机科学 2026-03-05 Taeyoon Kim , Woohyeok Park , Hoyeong Yun , Kyungyong Lee

The momentum gained by microservices and cloud-native software architecture pushed nowadays enterprise IT towards multi-service applications. The proliferation of services and service interactions within applications, often consisting of…

软件工程 · 计算机科学 2021-05-27 Jacopo Soldani , Antonio Brogi

To run a cloud application with the required service quality, operators have to continuously monitor the cloud application's run-time status, detect potential performance anomalies, and diagnose the root causes of anomalies. However,…

分布式、并行与集群计算 · 计算机科学 2024-03-01 Ruyue Xin , Hongyun Liu , Peng Chen , Paola Grosso , Zhiming Zhao

Fault localization is challenging in online micro-service due to the wide variety of monitoring data volume, types, events and complex interdependencies in service and components. Faults events in services are propagative and can trigger a…

人工智能 · 计算机科学 2024-02-22 Tingting Wang , Guilin Qi , Tianxing Wu

Cloud application services are distributed in nature and have components across the stack working together to deliver the experience to end users. The wide adoption of microservice architecture exacerbates failure management due to…

性能 · 计算机科学 2025-09-09 Dhanya R Mathews , Mudit Verma , Pooja Aggarwal , J. Lakshmi

Major cloud providers have employed advanced AI-based solutions like large language models to aid humans in identifying the root causes of cloud incidents. Despite the growing prevalence of AI-driven assistants in the root cause analysis…

计算与语言 · 计算机科学 2023-10-02 Dylan Zhang , Xuchao Zhang , Chetan Bansal , Pedro Las-Casas , Rodrigo Fonseca , Saravan Rajmohan

Cloud applications are increasingly shifting from large monolithic services to complex graphs of loosely-coupled microservices. Despite the advantages of modularity and elasticity microservices offer, they also complicate cluster management…

分布式、并行与集群计算 · 计算机科学 2021-01-05 Yu Gan , Mingyu Liang , Sundar Dev , David Lo , Christina Delimitrou

The goal of Root Cause Analysis (RCA) is to explain why an anomaly occurred by identifying where the fault originated. Several recent works model the anomalous event as resulting from a change in the causal mechanism at the root cause,…

Root Cause Analysis (RCA) in telecommunication networks is a critical task, yet it presents a formidable challenge for Artificial Intelligence (AI) due to its complex, graph-based reasoning requirements and the scarcity of realistic…

计算与语言 · 计算机科学 2025-07-29 Keyu Wu , Qianjin Yu , Manlin Mei , Ruiting Liu , Jun Wang , Kailai Zhang , Yelun Bao