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Most medical dialogue systems assume that patients have clear goals (medicine querying, surgical operation querying, etc.) before medical consultation. However, in many real scenarios, due to the lack of medical knowledge, it is usually…

计算与语言 · 计算机科学 2023-06-16 Xiaoming Shi , Zeming Liu , Chuan Wang , Haitao Leng , Kui Xue , Xiaofan Zhang , Shaoting Zhang

Medical dialogue systems are promising in assisting in telemedicine to increase access to healthcare services, improve the quality of patient care, and reduce medical costs. To facilitate the research and development of medical dialogue…

Medical dialogue systems (MDS) have emerged as crucial online platforms for enabling multi-turn, context-aware conversations with patients. However, existing MDS often struggle to (1) identify relevant medical knowledge and (2) generate…

计算与语言 · 计算机科学 2025-06-13 Hongda Sun , Jiaren Peng , Wenzhong Yang , Liang He , Bo Du , Rui Yan

Conversational artificial intelligence has the potential to assist users in preliminary medical consultations, particularly in settings where access to healthcare professionals is limited. However, many existing medical dialogue systems…

计算与语言 · 计算机科学 2026-03-26 Shubham Kumar Nigam , Suparnojit Sarkar , Piyush Patel

Medication recommendation is a crucial task for intelligent healthcare systems. Previous studies mainly recommend medications with electronic health records (EHRs). However, some details of interactions between doctors and patients may be…

计算与语言 · 计算机科学 2022-09-16 Zhenfeng He , Yuqiang Han , Zhenqiu Ouyang , Wei Gao , Hongxu Chen , Guandong Xu , Jian Wu

Large Language Models (LLMs) have brought huge improvements to Artificial Intelligence (AI), which can be applied to general-purpose tasks. However, their application to textual or spoken medical consultations is still an open research…

人工智能 · 计算机科学 2026-05-27 Heriberto Cuayahuitl , Grace Jang

Medical Dialogue Systems aim to provide automated healthcare support through patient-agent conversations. Previous efforts typically regard patients as ideal users -- one who accurately and consistently reports their health conditions.…

计算与语言 · 计算机科学 2024-12-25 Lang Qin , Yao Zhang , Hongru Liang , Adam Jatowt , Zhenglu Yang

Medical dialogue systems (MDS) aim to provide patients with medical services, such as diagnosis and prescription. Since most patients cannot precisely describe their symptoms, dialogue understanding is challenging for MDS. Previous studies…

计算与语言 · 计算机科学 2023-05-30 Kaishuai Xu , Wenjun Hou , Yi Cheng , Jian Wang , Wenjie Li

Medical task-oriented dialogue systems can assist doctors by collecting patient medical history, aiding in diagnosis, or guiding treatment selection, thereby reducing doctor burnout and expanding access to medical services. However,…

计算与语言 · 计算机科学 2024-10-21 Vishal Vivek Saley , Goonjan Saha , Rocktim Jyoti Das , Dinesh Raghu , Mausam

Medical conversational AI (AI) plays a pivotal role in the development of safer and more effective medical dialogue systems. However, existing benchmarks and evaluation frameworks for assessing the information-gathering and diagnostic…

计算与语言 · 计算机科学 2026-01-08 Lecheng Gong , Weimin Fang , Ting Yang , Dongjie Tao , Chunxiao Guo , Peng Wei , Bo Xie , Jinqun Guan , Zixiao Chen , Fang Shi , Jinjie Gu , Junwei Liu

Dialogue systems for Automatic Differential Diagnosis (ADD) have a wide range of real-life applications. These dialogue systems are promising for providing easy access and reducing medical costs. Building end-to-end ADD dialogue systems…

计算与语言 · 计算机科学 2023-08-17 Srija Macherla , Man Luo , Mihir Parmar , Chitta Baral

Most existing medical dialogue systems operate in a single-turn question--answering paradigm or rely on template-based datasets, limiting conversational realism and multilingual applicability. We introduce IndicMedDialog, a parallel…

计算与语言 · 计算机科学 2026-05-14 Shubham Kumar Nigam , Suparnojit Sarkar , Piyush Patel

This paper surveys and organizes research works on medical dialog systems, which is an important yet challenging task. Although these systems have been surveyed in the medical community from an application perspective, a systematic review…

计算与语言 · 计算机科学 2024-05-20 Xiaoming Shi , Zeming Liu , Li Du , Yuxuan Wang , Hongru Wang , Yuhang Guo , Tong Ruan , Jie Xu , Shaoting Zhang

Developing conversational agents to interact with patients and provide primary clinical advice has attracted increasing attention due to its huge application potential, especially in the time of COVID-19 Pandemic. However, the training of…

计算与语言 · 计算机科学 2022-08-02 Wenge Liu , Jianheng Tang , Yi Cheng , Wenjie Li , Yefeng Zheng , Xiaodan Liang

In recent years, interest has arisen in using machine learning to improve the efficiency of automatic medical consultation and enhance patient experience. In this article, we propose two frameworks to support automatic medical consultation,…

计算与语言 · 计算机科学 2022-12-27 Wei Chen , Zhiwei Li , Hongyi Fang , Qianyuan Yao , Cheng Zhong , Jianye Hao , Qi Zhang , Xuanjing Huang , Jiajie Peng , Zhongyu Wei

With the increasing application of large language models (LLMs) in the medical domain, evaluating these models' performance using benchmark datasets has become crucial. This paper presents a comprehensive survey of various benchmark…

Multimodal Dialogue Summarization (MDS) is a critical task with wide-ranging applications. To support the development of effective MDS models, robust automatic evaluation methods are essential for reducing both cost and human effort.…

An effective healthcare agent must be able to recall and reason over a patient's longitudinal medical history. However, the absence of datasets with realistic long-term dialogue timelines limits systematic evaluation. Real clinical text is…

计算与语言 · 计算机科学 2026-05-20 Hebin Hu , Renke Dai , Ah-Hwee Tan , Yilin Kang

We release MMSMR, a Massively Multi-System MultiReference dataset to enable future work on metrics and evaluation for dialog. Automatic metrics for dialogue evaluation should be robust proxies for human judgments; however, the verification…

计算与语言 · 计算机科学 2024-11-20 Huda Khayrallah , Zuhaib Akhtar , Edward Cohen , Jyothir S , João Sedoc

Medical audio data is difficult to collect due to privacy regulations and high annotation costs arising from domain expertise. Thus, existing benchmarks tend to underrepresent complex medical audio scenarios. To address this challenge, we…

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