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Personalized dialogue systems have gained significant attention in recent years for their ability to generate responses in alignment with different personas. However, most existing approaches rely on pre-defined personal profiles, which are…

计算与语言 · 计算机科学 2024-10-15 Chuanqi Cheng , Quan Tu , Shuo Shang , Cunli Mao , Zhengtao Yu , Wei Wu , Rui Yan

In human conversations, due to their personalities in mind, people can easily carry out and maintain the conversations. Giving conversational context with persona information to a chatbot, how to exploit the information to generate diverse…

人工智能 · 计算机科学 2019-05-30 Haoyu Song , Wei-Nan Zhang , Yiming Cui , Dong Wang , Ting Liu

With the rapid development of large language models, AI assistants like ChatGPT have become increasingly integrated into people's works and lives but are limited in personalized services. In this paper, we present a plug-and-play framework…

计算与语言 · 计算机科学 2024-10-15 Ruifeng Yuan , Shichao Sun , Yongqi Li , Zili Wang , Ziqiang Cao , Wenjie Li

The development of natural language processing algorithms and the explosive growth of conversational data are encouraging researches on the human-computer conversation. Still, getting qualified conversational data on a large scale is…

计算与语言 · 计算机科学 2020-02-13 Sihyeon Jo , Seungryong Yoo , Sangwon Im , Seung Hee Yang , Tong Zuo , Hee-Eun Kim , SangWook Han , Seong-Woo Kim

Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…

人机交互 · 计算机科学 2020-02-06 Ziang Xiao , Michelle X. Zhou , Wenxi Chen , Huahai Yang , Changyan Chi

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

人机交互 · 计算机科学 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

The deployment of Large Language Models (LLMs) in interactive systems necessitates a deep alignment with the nuanced and dynamic preferences of individual users. Current alignment techniques predominantly address universal human values or…

计算与语言 · 计算机科学 2025-12-18 Xiaotian Zhang , Yuan Wang , Ruizhe Chen , Zeya Wang , Runchen Hou , Zuozhu Liu

Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as…

人机交互 · 计算机科学 2024-05-08 Jing Wei , Sungdong Kim , Hyunhoon Jung , Young-Ho Kim

Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

计算与语言 · 计算机科学 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

With the advancement of large language models (LLMs), the focus in Conversational AI has shifted from merely generating coherent and relevant responses to tackling more complex challenges, such as personalizing dialogue systems. In an…

计算与语言 · 计算机科学 2025-02-13 Maria Molchanova , Anna Mikhailova , Anna Korzanova , Lidiia Ostyakova , Alexandra Dolidze

Personalized dialogue agents (DAs) powered by large pre-trained language models (PLMs) often rely on explicit persona descriptions to maintain personality consistency. However, such descriptions may not always be available or may pose…

计算与语言 · 计算机科学 2023-06-16 Xu Han , Bin Guo , Yoon Jung , Benjamin Yao , Yu Zhang , Xiaohu Liu , Chenlei Guo

Personality recognition is useful for enhancing robots' ability to tailor user-adaptive responses, thus fostering rich human-robot interactions. One of the challenges in this task is a limited number of speakers in existing dialogue…

计算与语言 · 计算机科学 2024-03-11 Yahui Fu , Haiyue Song , Tianyu Zhao , Tatsuya Kawahara

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…

计算与语言 · 计算机科学 2023-06-13 Shuai Liu , Hyundong J. Cho , Marjorie Freedman , Xuezhe Ma , Jonathan May

Most chatbot literature that focuses on improving the fluency and coherence of a chatbot, is dedicated to making chatbots more human-like. However, very little work delves into what really separates humans from chatbots -- humans…

计算与语言 · 计算机科学 2021-04-26 Hsuan Su , Jiun-Hao Jhan , Fan-yun Sun , Saurav Sahay , Hung-yi Lee

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

软件工程 · 计算机科学 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan

Endowing chatbots with a consistent personality plays a vital role for agents to deliver human-like interactions. However, existing personalized approaches commonly generate responses in light of static predefined personas depicted with…

计算与语言 · 计算机科学 2022-08-24 Yifan Liu , Wei Wei , Jiayi Liu , Xianling Mao , Rui Fang , Dangyang Chen

The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect…

信息检索 · 计算机科学 2024-05-07 Hideaki Joko , Shubham Chatterjee , Andrew Ramsay , Arjen P. de Vries , Jeff Dalton , Faegheh Hasibi

In this paper, we describe the foundations for generating a chatbot out of a website equipped with simple, bot-specific HTML annotations. The approach is part of what we call conversational web browsing, i.e., a dialog-based, natural…

计算机与社会 · 计算机科学 2020-10-22 Pietro Chittò , Marcos Baez , Florian Daniel , Boualem Benatallah

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

软件工程 · 计算机科学 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

Intelligent conversational agents, or chatbots, can take on various identities and are increasingly engaging in more human-centered conversations with persuasive goals. However, little is known about how identities and inquiry strategies…

人机交互 · 计算机科学 2020-01-22 Weiyan Shi , Xuewei Wang , Yoo Jung Oh , Jingwen Zhang , Saurav Sahay , Zhou Yu