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The increased use of algorithmic predictions in sensitive domains has been accompanied by both enthusiasm and concern. To understand the opportunities and risks of these technologies, it is key to study how experts alter their decisions…

计算机与社会 · 计算机科学 2020-02-21 Maria De-Arteaga , Riccardo Fogliato , Alexandra Chouldechova

The financial services industry has unique explainability and fairness challenges arising from compliance and ethical considerations in credit decisioning. These challenges complicate the use of model machine learning and artificial…

机器学习 · 计算机科学 2018-09-14 Jiahao Chen

This paper examines two different yet related questions related to explainable AI (XAI) practices. Machine learning (ML) is increasingly important in financial services, such as pre-approval, credit underwriting, investments, and various…

机器学习 · 计算机科学 2022-09-21 Swati Tyagi

Automation of support ticket classification is crucial to improve customer support performance and shortening resolution time for customer inquiries. This research aims to test the applicability of automated machine learning (AutoML) as a…

机器学习 · 计算机科学 2024-06-05 Mario Truss , Stephan Boehm

Addressing class imbalance is a central challenge in credit card fraud detection, as it directly impacts predictive reliability in real-world financial systems. To overcome this, the study proposes an enhanced workflow based on the…

机器学习 · 计算机科学 2026-02-09 Reza E. Fazel , Arash Bakhtiary , Siavash A. Bigdeli

Credit card has become popular mode of payment for both online and offline purchase, which leads to increasing daily fraud transactions. An Efficient fraud detection methodology is therefore essential to maintain the reliability of the…

机器学习 · 计算机科学 2019-04-25 Xuetong Niu , Li Wang , Xulei Yang

The roulette wheel selection is a critical process in heuristic algorithms, enabling the probabilistic choice of items based on assigned fitness values. It selects an item with a probability proportional to its fitness value. This technique…

分布式、并行与集群计算 · 计算机科学 2024-02-29 Koji Nakano

Credit card frauds are at an ever-increasing rate and have become a major problem in the financial sector. Because of these frauds, card users are hesitant in making purchases and both the merchants and financial institutions bear heavy…

机器学习 · 计算机科学 2020-12-08 Thanh Thi Nguyen , Hammad Tahir , Mohamed Abdelrazek , Ali Babar

Credit card is one of the most extensive methods of instalment for both online and offline mode of payment for electronic transactions in recent times. credit cards invention has provided significant ease in electronic transactions.…

机器学习 · 计算机科学 2024-09-23 Sourav Verma , Joydip Dhar

When an algorithm provides risk assessments, we typically think of them as helpful inputs to human decisions, such as when risk scores are presented to judges or doctors. However, a decision-maker may react not only to the information…

机器学习 · 计算机科学 2025-11-04 Bryce McLaughlin , Jann Spiess

Lean processes focus on doing only necessery things in an efficient way. Artificial intelligence and Machine Learning offer new opportunities to optimizing processes. The presented approach demonstrates an improvement of the test process by…

软件工程 · 计算机科学 2019-06-10 Alexander Poth , Quirin Beck , Andreas Riel

The use of credit cards has become quite common these days as digital banking has become the norm. With this increase, fraud in credit cards also has a huge problem and loss to the banks and customers alike. Normal fraud detection systems,…

机器学习 · 计算机科学 2022-06-28 Bushra Yousuf , Rejwan Bin Sulaiman , Musarrat Saberin Nipun

Artificial intelligence (AI) is gaining momentum, and its importance for the future of work in many areas, such as medicine and banking, is continuously rising. However, insights on the effective collaboration of humans and AI are still…

人机交互 · 计算机科学 2022-04-20 Max Schemmer , Niklas Kühl , Carina Benz , Gerhard Satzger

Industrial robots are important machines applied in numerous modern industries that execute repetitive tasks with high accuracy, replacing or supporting dangerous jobs. In this kind of system, with increased complexity in which cost is…

机器人学 · 计算机科学 2021-04-26 Marcela G. dos Santos , Fabio Petrillo

The detection of frauds in credit card transactions is a major topic in financial research, of profound economic implications. While this has hitherto been tackled through data analysis techniques, the resemblances between this and other…

社会与信息网络 · 计算机科学 2017-06-08 Massimiliano Zanin , Miguel Romance , Santiago Moral , Regino Criado

Computer-aided decision making--where a human decision-maker is aided by a computational classifier in making a decision--is becoming increasingly prevalent. For instance, judges in at least nine states make use of algorithmic tools meant…

机器学习 · 计算机科学 2018-02-02 Andrew Morgan , Rafael Pass

Recommender systems use algorithms to provide users with product or service recommendations. Recently, these systems have been using machine learning algorithms from the field of artificial intelligence. However, choosing a suitable machine…

软件工程 · 计算机科学 2016-02-25 Ivens Portugal , Paulo Alencar , Donald Cowan

Decisions impacting human lives are increasingly being made or assisted by automated decision-making algorithms. Many of these algorithms process personal data for predicting recidivism, credit risk analysis, identifying individuals using…

计算机与社会 · 计算机科学 2022-09-02 Furkan Gursoy , Ioannis A. Kakadiaris

Credit card fraud has emerged as major problem in the electronic payment sector. In this survey, we study data-driven credit card fraud detection particularities and several machine learning methods to address each of its intricate…

机器学习 · 计算机科学 2020-10-14 Yvan Lucas , Johannes Jurgovsky

The credit scoring industry has a long tradition of using statistical tools for loan default probability prediction and domain specific standards have been established long before the hype of machine learning. Although several commercial…

统计计算 · 统计学 2020-07-03 Gero Szepannek