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Recent Large Language Model (LLM) based AI can exhibit recognizable and measurable personality traits during conversations to improve user experience. However, as human understandings of their personality traits can be affected by their…

人机交互 · 计算机科学 2026-01-21 Jingshu Li , Tianqi Song , Nattapat Boonprakong , Zicheng Zhu , Yitian Yang , Yi-Chieh Lee

A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…

人机交互 · 计算机科学 2023-10-24 Lisa P. Argyle , Ethan Busby , Joshua Gubler , Chris Bail , Thomas Howe , Christopher Rytting , David Wingate

This paper explores the efficacy of online versus offline evaluation methods in assessing conversational chatbots, specifically comparing first-party direct interactions with third-party observational assessments. By extending a…

人机交互 · 计算机科学 2024-09-13 Ekaterina Svikhnushina , Pearl Pu

Building socially-intelligent AI agents (Social-AI) is a multidisciplinary, multimodal research goal that involves creating agents that can sense, perceive, reason about, learn from, and respond to affect, behavior, and cognition of other…

人机交互 · 计算机科学 2024-10-10 Leena Mathur , Paul Pu Liang , Louis-Philippe Morency

Background: Empathy is widely recognized for improving patient outcomes, including reduced pain and anxiety and improved satisfaction, and its absence can cause harm. Meanwhile, use of artificial intelligence (AI)-based chatbots in…

人机交互 · 计算机科学 2026-02-06 Alastair Howcroft , Amber Bennett-Weston , Ahmad Khan , Joseff Griffiths , Simon Gay , Jeremy Howick

This study examines the rhetorical and linguistic features of argumentative texts generated by ChatGPT on ethically nuanced topics and investigates their persuasive impact on human readers.Through a user study involving 62 participants and…

人机交互 · 计算机科学 2025-08-14 Daniel Raffini , Agnese Macori , Lorenzo Porcaro , Tiziana Catarci , Marco Angelini

There has been an increasing interest in inferring some personality traits from users and players in social networks and games, respectively. This goes beyond classical sentiment analysis, and also much further than customer profiling. The…

人工智能 · 计算机科学 2013-05-09 Jose Hernandez-Orallo

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

人工智能 · 计算机科学 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…

计算机与社会 · 计算机科学 2026-05-11 Sourojit Ghosh , Pranav Narayanan Venkit , Sanjana Gautam , Avijit Ghosh

The research community has traditionally shown a keen interest in emotion modeling, with a notable emphasis on the detection aspect. In contrast, the exploration of emotion generation has received less attention.This study delves into an…

人机交互 · 计算机科学 2024-11-06 Taseen Mubassira , Mehedi Hasan , A. B. M. Alim Al Iislam

Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

人工智能 · 计算机科学 2018-11-26 Parag Agrawal , Anshuman Suri , Tulasi Menon

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

人工智能 · 计算机科学 2017-09-15 Mahipal Jadeja , Neelanshi Varia

Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…

人机交互 · 计算机科学 2018-02-27 Ahmed Fadhil

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

人机交互 · 计算机科学 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

Chatbots have become increasingly prevalent. A growing body of research focused on the issue of human trust in AI. However, most existing user studies are conducted primarily with adult groups, overlooking teenagers who are also engaging…

人机交互 · 计算机科学 2025-12-09 Siyu Qiu , Anqi Lin , Shiya Wang , Xingyu Lan

As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…

人机交互 · 计算机科学 2021-10-29 Roxana Girju

Politically sensitive topics are still a challenge for open-domain chatbots. However, dealing with politically sensitive content in a responsible, non-partisan, and safe behavior way is integral for these chatbots. Currently, the main…

计算与语言 · 计算机科学 2021-06-14 Yejin Bang , Nayeon Lee , Etsuko Ishii , Andrea Madotto , Pascale Fung

Voice assistants are increasingly prevalent, from personal devices to team environments. This study explores how voice type and contribution quality influence human-agent team performance and perceptions of anthropomorphism, animacy,…

人机交互 · 计算机科学 2024-11-25 Samuel Westby , Richard J. Radke , Christoph Riedl , Brooke Foucault Welles

When two people pay attention to each other and are interested in what the other has to say or write, they almost instantly adapt their writing/speaking style to match the other. For a successful interaction with a user, chatbots and…

计算与语言 · 计算机科学 2022-03-22 Sanja Štajner , Seren Yenikent , Marc Franco-Salvador

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

计算与语言 · 计算机科学 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang