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Software bots have attracted increasing interest and popularity in both research and society. Their contributions span automation, digital twins, game characters with conscious-like behavior, and social media. However, there is still a lack…

Robots can greatly enhance human capabilities, yet their development presents a range of challenges. This collaborative study, conducted by a team of software engineering and robotics researchers, seeks to identify the challenges…

End users positive response is essential for the success of any software. This is true for both commercial and Open Source Software (OSS). OSS is popular not only because of its availability, which is usually free but due to the user…

Context: As the demand for digital solutions adapted to different user profiles increases, creating more inclusive and diverse software development teams becomes an important initiative to improve software product accessibility. Problem:…

The Open Source Software movement has been growing exponentially for a number of years with no signs of slowing. Driving this growth is the widespread availability of libraries and frameworks that provide many functionalities. Developers…

Nowadays, many software projects are partially or completely open-source based. There is an increasing need for companies to participate in open-source software (OSS) projects, e.g., in order to benefit from open source ecosystems. OSS…

Multitasking has always been an inherent part of software development and is known as the primary source of interruptions due to task switching in software development teams. Developing software involves a mix of analytical and creative…

The use of free and open source software is gaining momentum due to the ever increasing availability and use of the Internet. Organizations are also now adopting open source software, despite some reservations in particular regarding the…

Open Source Software (OSS) projects rely on a continuous stream of new contributors for their livelihood. Recent studies reported that new contributors experience many barriers in their first contribution, with the social barrier being…

Motivation - This research aims at investigating emerging roles and forms of participation fostering design-use mediation during the Open Source Software design process Research approach - We compare online interactions for a successful…

Software engineers have historically relied on human-powered Q&A platforms like Stack Overflow (SO) as coding aids. With the rise of generative AI, developers have started to adopt AI chatbots, such as ChatGPT, in their software development…

When Computer Science (CS) students try to use or extend open-source software (OSS) projects, they often encounter the common challenge of OSS failing to build on their local machines. Even though OSS often provides ready-to-build packages,…

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

A critical issue in software development projects in IT service companies is finding the right people at the right time. By enabling assignments of tasks to people to be more fluid, the use of crowdsourcing approaches within a company…

Productive and efficient human-robot teaming is a highly desirable ability in service robots, yet there is a fundamental trade-off that a robot needs to consider in such tasks. On the one hand, gaining information from communication with…

A concern can be characterized as a developer's intent behind a piece of code, often not explicitly captured in it. We discuss a technique of recording concerns using source code annotations (concern annotations). Using two studies and two…

Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…

As software systems continue to grow in complexity, testing has become a fundamental part of ensuring the quality and reliability of software products. Yet, software testing is still often perceived, both in industry and academia, as a…

Effective task management is essential to successful team collaboration. While the past decade has seen considerable innovation in systems that track and manage group tasks, these innovations have typically been outside of the principal…

The ability of an Open Source Software (OSS) project to attract, onboard, and retain any newcomer is vital to its livelihood. Although, evidence suggests an upsurge in novice developers joining social coding platforms (such as GitHub), the…