相关论文: Misplaced trust? The relationship between trust, a…

There is a growing demand for transparency in search engines to understand how search results are curated and to enhance users' trust. Prior research has introduced search result explanations with a focus on how to explain, assuming…

Users rely on search engines for information in critical contexts, such as public health emergencies. Understanding how users evaluate the trustworthiness of search results is therefore essential. Research has identified rank and the…

This representative study of German search engine users (N=1,000) focuses on the ability of users to distinguish between organic results and advertisements on Google results pages. We combine questions about Google's business with…

The objective of this research was to find out how the two search engines Google and Bing perform when users work freely on pre-defined tasks, and judge the relevance of the results immediately after finishing their search session. In a…

Search engines could consistently favor certain values over the others, which is considered as biased due to the built-in infrastructures. Many studies have been dedicated to detect, control, and mitigate the impacts of the biases from the…

ML decision-aid systems are increasingly common on the web, but their successful integration relies on people trusting them appropriately: they should use the system to fill in gaps in their ability, but recognize signals that the system…

Internet users highly rely on and trust web search engines, such as Google, to find relevant information online. However, scholars have documented numerous biases and inaccuracies in search outputs. To improve the quality of search results,…

Web search engines apply a variety of ranking signals to achieve user satisfaction, i.e., results pages that provide the best-possible results to the user. While these ranking signals implicitly consider credibility (e.g., by measuring…

Search engines, such as Google, have a considerable impact on society. Therefore, undesirable consequences, such as retrieving incorrect search results, pose a risk to users. Although previous research has reported the adverse outcomes of…

Search engines are the preferred tools for finding information on the Web. They are advancing to be the common helpers to answer any of our search needs. We use them to carry out simple look-up tasks and also to work on rather time…

People use search engines to find answers to questions related to their health, finances, or other socially relevant issues. However, most users are unaware that search results are considerably influenced by search engine marketing (SEM).…

Search engine results depend not only on the algorithms but also on how users interact with them. However, factors affecting the selection of a search query remain understudied. Using a representative survey of Swiss citizens before a round…

Survey-based studies suggest that search engines are trusted more than social media or even traditional news, although cases of false information or defamation are known. In this study, we analyze query suggestion features of three search…

This research focuses on what users know about search engine optimization (SEO) and how well they can identify results that have potentially been influenced by SEO. We conducted an online survey with a sample representative of the German…

While it is often assumed that searching for information to evaluate misinformation will help identify false claims, recent work suggests that search behaviours can instead reinforce belief in misleading news, particularly when users…

People increasingly rely on online sources for health information seeking due to their convenience and timeliness, traditionally using search engines like Google as the primary search agent. Recently, the emergence of generative Artificial…

If popular online platforms systematically expose their users to partisan and unreliable news, they could potentially contribute to societal issues like rising political polarization. This concern is central to the echo chamber and filter…

Information availability affects people's behavior and perception of the world. Notably, people rely on search engines to satisfy their need for information. Search engines deliver results relevant to user requests usually without being or…

This report aims to report my thesis progress so far. My work attempts to show the differences in the perspectives of two search engines, Bing and Google on several selected controversial topics. In this work, we try to make a distinction…

Search engine retrieval effectiveness studies are usually small-scale, using only limited query samples. Furthermore, queries are selected by the researchers. We address these issues by taking a random representative sample of 1,000…