相关论文: How question quality drives Web performance in com…

Millions of users on the Internet discuss a variety of topics on Question-and-Answer (Q&A) instances. However, not all instances and topics receive the same amount of attention, as some thrive and achieve self-sustaining levels of activity,…

In the Internet era the information overload and the challenge to detect quality content has raised the issue of how to rank both resources and users in online communities. In this paper we develop a general ranking method that can…

Clarifying questions are an integral component of modern information retrieval systems, directly impacting user satisfaction and overall system performance. Poorly formulated questions can lead to user frustration and confusion, negatively…

In this paper, we investigate whether text from a Community Question Answering (QA) platform can be used to predict and describe real-world attributes. We experiment with predicting a wide range of 62 demographic attributes for…

Predicting the quality of a text document is a critical task when presented with the problem of measuring the performance of a document before its release. In this work, we evaluate various features including those extracted from the text…

Software with natural-language user interfaces has an ever-increasing importance. However, the quality of the included Question Answering (QA) functionality is still not sufficient regarding the number of questions that are answered…

Mobile quality of experience and user satisfaction are growing research topics. However, the relationship between a user's satisfaction with network quality and the networks real performance in the field remains unexplored. This paper is…

Online platforms where volunteers answer each other's questions are important sources of knowledge, yet participation is declining. We ran a pre-registered experiment on Stack Overflow, one of the largest Q&A communities for software…

Using 16,068 articles in Wikipedia's Medicine Wikiproject, we study the relationship between collaboration and quality. We assess whether certain collaborative patterns are associated with information quality in terms of self-evaluated…

Using questions in written text is an effective strategy to enhance readability. However, what makes an active reading question good, what the linguistic role of these questions is, and what is their impact on human reading remains…

Does more information elicit users compliance and engagement, or the other way around? This paper explores the relationship between content strategy and user experience (UX). Specifically, we examine how the amount of information provided…

People use search engines to find answers to questions related to their health, finances, or other socially relevant issues. However, most users are unaware that search results are considerably influenced by search engine marketing (SEM).…

Context: The advent of Large Language Model-driven tools like ChatGPT offers software engineers an interactive alternative to community question-answering (CQA) platforms like Stack Overflow. While Stack Overflow provides benefits from the…

Do question answering (QA) modeling improvements (e.g., choice of architecture and training procedure) hold consistently across the diverse landscape of QA benchmarks? To study this question, we introduce the notion of concurrence -- two…

The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…

Crowdsourcing can identify high-quality solutions to problems; however, individual decisions are constrained by cognitive biases. We investigate some of these biases in an experimental model of a question-answering system. In both natural…

Despite advancements in state-of-the-art models and information retrieval techniques, current systems still struggle to handle temporal information and to correctly answer detailed questions about past events. In this paper, we investigate…

In this paper we seek to understand the relationship between the online popularity of an article and its intrinsic quality. Prior experimental work suggests that the relationship between quality and popularity can be very distorted due to…

Community-based Question and Answering (CQA) platforms are nowadays enlightening over a billion people with crowdsourced knowledge. A key design issue in CQA platforms is how to find the potential answerers and to provide the askers timely…

The World-Wide Web (WWW) is characterized by a strong community structure in which communities of webpages (e.g. those sharing a common keyword) are densely interconnected by hyperlinks. We study how such network architecture affects the…