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Linguistic pragmatics state that a conversation's underlying speech acts can constrain the type of response which is appropriate at each turn in the conversation. When generating dialogue responses, neural dialogue agents struggle to…

计算与语言 · 计算机科学 2023-04-07 Katherine Stasaski , Marti A. Hearst

Large Language Models (LLMs) succeed in many natural language processing tasks. However, their tendency to hallucinate - generate plausible but inconsistent or factually incorrect text - can cause significant problems in certain tasks,…

计算与语言 · 计算机科学 2025-08-08 Xiangyan Chen , Yujian Gan , Yimeng Gu , Matthew Purver

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

计算与语言 · 计算机科学 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Dialogue structure discovery is essential in dialogue generation. Well-structured topic flow can leverage background information and predict future topics to help generate controllable and explainable responses. However, most previous work…

计算与语言 · 计算机科学 2023-03-03 Congchi Yin , Piji Li , Zhaochun Ren

The long-standing one-to-many issue of the open-domain dialogues poses significant challenges for automatic evaluation methods, i.e., there may be multiple suitable responses which differ in semantics for a given conversational context. To…

计算与语言 · 计算机科学 2023-06-13 Kun Zhao , Bohao Yang , Chenghua Lin , Wenge Rong , Aline Villavicencio , Xiaohui Cui

Dialogue topic segmentation is critical in several dialogue modeling problems. However, popular unsupervised approaches only exploit surface features in assessing topical coherence among utterances. In this work, we address this limitation…

计算与语言 · 计算机科学 2021-06-15 Linzi Xing , Giuseppe Carenini

Coherence is an essential property of well-written texts, that refers to the way textual units relate to one another. In the era of generative AI, coherence assessment is essential for many NLP tasks; summarization, generation, long-form…

计算与语言 · 计算机科学 2024-08-14 Aviya Maimon , Reut Tsarfaty

Generating knowledge grounded responses in both goal and non-goal oriented dialogue systems is an important research challenge. Knowledge Graphs (KG) can be viewed as an abstraction of the real world, which can potentially facilitate a…

计算与语言 · 计算机科学 2021-03-31 Debanjan Chaudhuri , Md Rashad Al Hasan Rony , Jens Lehmann

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

计算与语言 · 计算机科学 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

Despite extensive research on parsing of English sentences into Abstraction Meaning Representation (AMR) graphs, which are compared to gold graphs via the Smatch metric, full-document parsing into a unified graph representation lacks…

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

计算与语言 · 计算机科学 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

The Smatch metric is a popular method for evaluating graph distances, as is necessary, for instance, to assess the performance of semantic graph parsing systems. However, we observe some issues in the metric that jeopardize meaningful…

计算与语言 · 计算机科学 2025-10-17 Juri Opitz

In this work, we evaluate various existing dialogue relevance metrics, find strong dependency on the dataset, often with poor correlation with human scores of relevance, and propose modifications to reduce data requirements and domain…

计算与语言 · 计算机科学 2022-06-07 Ian Berlot-Attwell , Frank Rudzicz

Dialogue topic segmentation supports summarization, retrieval, memory management, and conversational continuity. Despite decades of work, evaluation practice remains dominated by strict boundary matching and F1-based metrics. Modern large…

计算与语言 · 计算机科学 2026-01-01 Michael H. Coen

An important aspect of developing dialogue systems is how to evaluate and compare the performance of different systems. Existing automatic evaluation metrics are based on turn-level quality evaluation and use average scores for system-level…

计算与语言 · 计算机科学 2021-05-28 Jiannan Xiang , Yahui Liu , Deng Cai , Huayang Li , Defu Lian , Lemao Liu

Previous work combines word-level and character-level representations using concatenation or scalar weighting, which is suboptimal for high-level tasks like reading comprehension. We present a fine-grained gating mechanism to dynamically…

计算与语言 · 计算机科学 2017-09-13 Zhilin Yang , Bhuwan Dhingra , Ye Yuan , Junjie Hu , William W. Cohen , Ruslan Salakhutdinov

Conversational Aspect-based Sentiment Quadruple Analysis (DiaASQ) needs to capture the complex interrelationships in multiple rounds of dialogues. Existing methods usually employ simple Graph Convolutional Networks (GCN), which introduce…

计算与语言 · 计算机科学 2026-05-11 Xinran Li , Xinze Che , Yifan Lyu , Zhiqi Huang , Xiujuan Xu

Despite recent progress in open-domain dialogue evaluation, how to develop automatic metrics remains an open problem. We explore the potential of dialogue evaluation featuring dialog act information, which was hardly explicitly modeled in…

计算与语言 · 计算机科学 2022-11-04 Jianqiao Zhao , Yanyang Li , Wanyu Du , Yangfeng Ji , Dong Yu , Michael R. Lyu , Liwei Wang

The explosion of open-sourced models and Question-Answering (QA) datasets emphasizes the importance of automated QA evaluation. We studied the statistics of the existing evaluation metrics for a better understanding of their limitations. By…

计算与语言 · 计算机科学 2024-10-15 Yun Joon Soh , Jishen Zhao

Discourse coherence is strongly associated with text quality, making it important to natural language generation and understanding. Yet existing models of coherence focus on measuring individual aspects of coherence (lexical overlap,…

计算与语言 · 计算机科学 2017-09-26 Jiwei Li , Dan Jurafsky