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Sentiment analysis, also referred to as opinion mining, primarily tries to extract opinion from any text-based data. In the context of movie reviews and critics, sentimental analysis can be a helpful tool to predict whether a movie review…

计算与语言 · 计算机科学 2026-05-22 Dip Biswas Shanto , Mitali Yadav , Prajwal Panth , Suresh Chandra Satapathy

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

信息检索 · 计算机科学 2020-06-17 Shuo Zhang , Krisztian Balog

Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…

计算与语言 · 计算机科学 2021-10-05 Md. Taufiqul Haque Khan Tusar , Md. Touhidul Islam

Recommendations Systems have been identified to be one of the integral elements of driving sales in e-commerce sites. The utilization of opinion mining data extracted from trends has been attempted to improve the recommendations that can be…

信息检索 · 计算机科学 2022-05-24 Dinuka Ravijaya Piyadigama , Guhanathan Poravi

Recommender systems have become an essential tool for providers and users of online services and goods, especially with the increased use of the Internet to access information and purchase products and services. This work proposes a novel…

信息检索 · 计算机科学 2022-10-17 Abdullah Alhadlaq , Said Kerrache , Hatim Aboalsamh

E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…

机器学习 · 计算机科学 2022-05-27 Kiril Danilchenko , Michael Segal , Dan Vilenchik

We study the problem of opinion highlights generation from large volumes of user reviews, often exceeding thousands per entity, where existing methods either fail to scale or produce generic, one-size-fits-all summaries that overlook…

计算与语言 · 计算机科学 2025-11-04 Mir Tafseer Nayeem , Davood Rafiei

Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help…

信息检索 · 计算机科学 2016-10-27 Mengting Wan , Julian McAuley

Arabic-language patient feedback remains under-analysed because dialect diversity and scarce aspect-level sentiment labels hinder automated assessment. To address this gap, we introduce EHSAN, a data-centric hybrid pipeline that merges…

计算与语言 · 计算机科学 2025-08-05 Eman Alamoudi , Ellis Solaiman

The role of predicting sarcasm in the text is known as automatic sarcasm detection. Given the prevalence and challenges of sarcasm in sentiment-bearing text, this is a critical phase in most sentiment analysis tasks. With the increasing…

计算与语言 · 计算机科学 2021-08-04 Bashar Talafha , Muhy Eddin Za'ter , Samer Suleiman , Mahmoud Al-Ayyoub , Mohammed N. Al-Kabi

Recently, there has been a growing interest in the use of deep learning techniques for tasks in natural language processing (NLP), with sentiment analysis being one of the most challenging areas, particularly in the Persian language. The…

计算与语言 · 计算机科学 2024-03-19 Mohammad Heydari , Mohsen Khazeni , Mohammad Ali Soltanshahi

Although, the fair amount of works in sentiment analysis (SA) and opinion mining (OM) systems in the last decade and with respect to the performance of these systems, but it still not desired performance, especially for morphologically-Rich…

计算与语言 · 计算机科学 2015-06-08 Hossam S. Ibrahim , Sherif M. Abdou , Mervat Gheith

Opinion polls have been the bridge between public opinion and politicians in elections. However, developing surveys to disclose people's feedback with respect to economic issues is limited, expensive, and time-consuming. In recent years,…

社会与信息网络 · 计算机科学 2018-02-07 Amir Karami , London S. Bennett , Xiaoyun He

Aspect-based Sentiment analysis (ABSA) accomplishes a fine-grained analysis that defines the aspects of a given document or sentence and the sentiments conveyed regarding each aspect. This level of analysis is the most detailed version that…

计算与语言 · 计算机科学 2021-10-08 Mohammed M. Abdelgwad , Taysir Hassan A Soliman , Ahmed I. Taloba , Mohamed Fawzy Farghaly

There exist situations of decision-making under information overload in the Internet, where people have an overwhelming number of available options to choose from, e.g. products to buy in an e-commerce site, or restaurants to visit in a…

社会与信息网络 · 计算机科学 2021-01-14 Ivan Palomares , Carlos Porcel , Luiz Pizzato , Ido Guy , Enrique Herrera-Viedma

Commercial establishments like restaurants, service centres and retailers have several sources of customer feedback about products and services, most of which need not be as structured as rated reviews provided by services like Yelp, or…

计算与语言 · 计算机科学 2017-03-28 Vineet John

Text is the main method of communicating information in the digital age. Messages, blogs, news articles, reviews, and opinionated information abound on the Internet. People commonly purchase products online and post their opinions about…

计算与语言 · 计算机科学 2014-04-09 Amani K Samha , Yuefeng Li , Jinglan Zhang

Our study employs sentiment analysis to evaluate the compatibility of Amazon.com reviews with their corresponding ratings. Sentiment analysis is the task of identifying and classifying the sentiment expressed in a piece of text as being…

信息检索 · 计算机科学 2019-04-09 Nishit Shrestha , Fatma Nasoz

A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…

计算与语言 · 计算机科学 2020-06-02 Pengyuan Li , Lei Huang , Guang-jie Ren

The publication of fake reviews by parties with vested interests has become a severe problem for consumers who use online product reviews in their decision making. To counter this problem a number of methods for detecting these fake…

社会与信息网络 · 计算机科学 2016-08-03 David Savage , Xiuzhen Zhang , Xinghuo Yu , Pauline Chou , Qingmai Wang