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The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

计算与语言 · 计算机科学 2023-08-11 Sakib Shahriar , Kadhim Hayawi

Open-domain chatbots are supposed to converse freely with humans without being restricted to a topic, task or domain. However, the boundaries and/or contents of open-domain conversations are not clear. To clarify the boundaries of…

计算与语言 · 计算机科学 2022-11-28 A. Seza Doğruöz , Gabriel Skantze

The fast growth of digital health systems has led to a need to better comprehend how they interpret and represent patient-reported symptoms. Chatbots have been used in healthcare to provide clinical support and enhance the user experience,…

机器学习 · 计算机科学 2025-12-02 Hamed Razavi

To sustain engaging conversation, it is critical for chatbots to make good use of relevant knowledge. Equipped with a knowledge base, chatbots are able to extract conversation-related attributes and entities to facilitate context modeling…

计算与语言 · 计算机科学 2018-11-12 Yanran Li , Wenjie Li , Ziqiang Cao , Chengyao Chen

As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…

人机交互 · 计算机科学 2025-03-10 Tingting Liu , Salvatore Giorgi , Ankit Aich , Allison Lahnala , Brenda Curtis , Lyle Ungar , João Sedoc

Recent work building open-domain chatbots has demonstrated that increasing model size improves performance. On the other hand, latency and connectivity considerations dictate the move of digital assistants on the device. Giving a digital…

计算与语言 · 计算机科学 2022-04-11 Greyson Gerhard-Young , Raviteja Anantha , Srinivas Chappidi , Björn Hoffmeister

Existing English-teaching chatbots rarely incorporate empathy explicitly in their feedback, but empathetic feedback could help keep students engaged and reduce learner anxiety. Toward this end, we propose the task of negative emotion…

计算与语言 · 计算机科学 2024-04-23 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

Despite growing recognition that responsible AI requires domain knowledge, current work on conversational AI primarily draws on clinical expertise that prioritises diagnosis and intervention. However, much of everyday emotional support…

人机交互 · 计算机科学 2026-04-15 Joel Wester , Samuel Rhys Cox , Henning Pohl , Niels van Berkel

The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do not follow a particular plan or pursue a particular fixed…

计算与语言 · 计算机科学 2019-08-14 Kevin K. Bowden , Shereen Oraby , Jiaqi Wu , Amita Misra , Marilyn Walker

What kind of internal mechanisms might Transformers use to conduct fluid, natural-sounding conversations? Prior work has illustrated by construction how Transformers can solve various synthetic tasks, such as sorting a list or recognizing…

计算与语言 · 计算机科学 2025-02-13 Dan Friedman , Abhishek Panigrahi , Danqi Chen

Evaluating and understanding the inappropriateness of chatbot behaviors can be challenging, particularly for chatbot designers without technical backgrounds. To democratize the debugging process of chatbot misbehaviors for non-technical…

人机交互 · 计算机科学 2023-06-21 Xu Han , Michelle Zhou , Yichen Wang , Wenxi Chen , Tom Yeh

A chatbot is perceived as more humanlike and likeable if it includes some jokes in its output. But most existing joke generators were not designed to be integrated into chatbots. This paper presents Witscript, a novel joke generation system…

计算与语言 · 计算机科学 2023-02-07 Joe Toplyn

In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different…

计算与语言 · 计算机科学 2017-09-12 Kevin K. Bowden , Shereen Oraby , Amita Misra , Jiaqi Wu , Stephanie Lukin

The manual modeling of complex systems is a daunting task; and although a plethora of methods exist that mitigate this issue, the problem remains very difficult. Recent advances in generative AI have allowed the creation of general-purpose…

软件工程 · 计算机科学 2024-01-05 David Harel , Guy Katz , Assaf Marron , Smadar Szekely

Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as…

人机交互 · 计算机科学 2024-05-08 Jing Wei , Sungdong Kim , Hyunhoon Jung , Young-Ho Kim

Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and…

软件工程 · 计算机科学 2024-05-22 Ranim Khojah , Francisco Gomes de Oliveira Neto , Philipp Leitner

AI chatbots have emerged as promising educational tools for personalized learning experiences, with advances in large language models (LLMs) enabling teachers to create and customize these chatbots for their specific classroom needs.…

人机交互 · 计算机科学 2025-04-07 Minju Yoo , Hyoungwook Jin , Juho Kim

There are numerous frameworks capable of creating and orchestrating agents to address complex tasks. However, most of them highly coupled Python programming with agent declaration, making it hard for maintenance and runtime optimization. In…

多智能体系统 · 计算机科学 2025-07-29 Sirui Zeng , Xifeng Yan

Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents -- and free up their time and brain power for more creative…

Popular conversational agents frameworks such as Alexa Skills Kit (ASK) and Google Actions (gActions) offer unprecedented opportunities for facilitating the development and deployment of voice-enabled AI solutions in various verticals.…

计算与语言 · 计算机科学 2020-01-03 Walid Shalaby , Adriano Arantes , Teresa GonzalezDiaz , Chetan Gupta