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Goal-oriented proactive dialogue systems are designed to guide user conversations seamlessly towards specific objectives by planning a goal-oriented path. However, previous research has focused predominantly on optimizing these paths while…

计算与语言 · 计算机科学 2025-06-19 Didi Zhang , Yaxin Fan , Peifeng Li , Qiaoming Zhu

Conversational recommendation systems (CRS) could acquire dynamic user preferences towards desired items through multi-round interactive dialogue. Previous CRS mainly focuses on the single conversation (subsession) that user quits after a…

信息检索 · 计算机科学 2023-10-23 Yu Ji , Qi Shen , Shixuan Zhu , Hang Yu , Yiming Zhang , Chuan Cui , Zhihua Wei

Traditional recommender systems primarily rely on a single type of user-item interaction, such as item purchases or ratings, to predict user preferences. However, in real-world scenarios, users engage in a variety of behaviors, such as…

信息检索 · 计算机科学 2025-03-11 Kyungho Kim , Sunwoo Kim , Geon Lee , Jinhong Jung , Kijung Shin

Conversational recommender systems (CRSs) enhance recommendation quality by engaging users in multi-turn dialogues, capturing nuanced preferences through natural language interactions. However, these systems often face the false negative…

信息检索 · 计算机科学 2025-08-11 Haozhe Xu , Xiaohua Wang , Changze Lv , Xiaoqing Zheng

Conversational recommenders are emerging as a powerful tool to personalize a user's recommendation experience. Through a back-and-forth dialogue, users can quickly hone in on just the right items. Many approaches to conversational…

信息检索 · 计算机科学 2023-02-15 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

信息检索 · 计算机科学 2022-10-31 Dietmar Jannach

State-of-the-art methods on conversational recommender systems (CRS) leverage external knowledge to enhance both items' and contextual words' representations to achieve high quality recommendations and responses generation. However, the…

信息检索 · 计算机科学 2023-04-19 Huy Dao , Dung D. Le , Cuong Chu

Click-through rate (CTR) prediction plays an indispensable role in online platforms. Numerous models have been proposed to capture users' shifting preferences by leveraging user behavior sequences. However, these historical sequences often…

信息检索 · 计算机科学 2024-04-16 Junjie Huang , Guohao Cai , Jieming Zhu , Zhenhua Dong , Ruiming Tang , Weinan Zhang , Yong Yu

In conversational recommender systems (CRSs), conversations usually involve a set of items and item-related entities or attributes, e.g., director is a related entity of a movie. These items and item-related entities are often mentioned…

信息检索 · 计算机科学 2024-12-04 Jie Zou , Aixin Sun , Cheng Long , Evangelos Kanoulas

Conversational Recommender System (CRS) leverages real-time feedback from users to dynamically model their preferences, thereby enhancing the system's ability to provide personalized recommendations and improving the overall user…

人机交互 · 计算机科学 2024-05-15 Lixi Zhu , Xiaowen Huang , Jitao Sang

A personalized conversational sales agent could have much commercial potential. E-commerce companies such as Amazon, eBay, JD, Alibaba etc. are piloting such kind of agents with their users. However, the research on this topic is very…

信息检索 · 计算机科学 2018-06-11 Yueming Sun , Yi Zhang

Conversational recommender systems (CRSs) imitate human advisors to assist users in finding items through conversations and have recently gained increasing attention in domains such as media and e-commerce. Like in human communication,…

人机交互 · 计算机科学 2022-03-25 Wanling Cai , Yucheng Jin , Li Chen

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

人工智能 · 计算机科学 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Conversational recommender systems (CRS) typically require extensive domain-specific conversational datasets, yet high costs, privacy concerns, and data-collection challenges severely limit their availability. Although Large Language Models…

信息检索 · 计算机科学 2025-04-23 Rohan Surana , Junda Wu , Zhouhang Xie , Yu Xia , Harald Steck , Dawen Liang , Nathan Kallus , Julian McAuley

Conversational recommender systems (CRS) aim to proactively elicit user preference and recommend high-quality items through natural language conversations. Typically, a CRS consists of a recommendation module to predict preferred items for…

计算与语言 · 计算机科学 2023-06-06 Xiaolei Wang , Kun Zhou , Ji-Rong Wen , Wayne Xin Zhao

Nowadays, E-commerce is increasingly integrated into our daily lives. Meanwhile, shopping process has also changed incrementally from one behavior (purchase) to multiple behaviors (such as view, carting and purchase). Therefore, utilizing…

信息检索 · 计算机科学 2021-09-23 Daqing Wu , Xiao Luo , Zeyu Ma , Chong Chen , Minghua Deng , Jinwen Ma

Conversational Recommender Systems (CRS) illuminate user preferences via multi-round interactive dialogues, ultimately navigating towards precise and satisfactory recommendations. However, contemporary CRS are limited to inquiring binary or…

信息检索 · 计算机科学 2024-04-04 Wei Fan , Weijia Zhang , Weiqi Wang , Yangqiu Song , Hao Liu

Conversational recommender systems (CRS) aim to timely trace the dynamic interests of users through dialogues and generate relevant responses for item recommendations. Recently, various external knowledge bases (especially knowledge graphs)…

人工智能 · 计算机科学 2023-07-21 Wendi Li , Wei Wei , Xiaoye Qu , Xian-Ling Mao , Ye Yuan , Wenfeng Xie , Dangyang Chen

Recommender systems have become increasingly important with the rise of the web as a medium for electronic and business transactions. One of the key drivers of this technology is the ease with which users can provide feedback about their…

信息检索 · 计算机科学 2024-11-05 Dong Li

Most conversational recommendation approaches are either not explainable, or they require external user's knowledge for explaining or their explanations cannot be applied in real time due to computational limitations. In this work, we…

人工智能 · 计算机科学 2021-03-23 Nikolaos Kondylidis , Jie Zou , Evangelos Kanoulas