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In online retail, customer acquisition typically incurs higher costs than customer retention, motivating firms to invest in churn analytics. However, many contemporary churn models operate as opaque black boxes, limiting insight into the…

人工智能 · 计算机科学 2026-04-07 Indrajith Ekanayake , Sanjula De Alwis

Platform businesses operate on a digital core and their decision making requires high-dimensional accurate forecast streams at different levels of cross-sectional (e.g., geographical regions) and temporal aggregation (e.g., minutes to…

计量经济学 · 经济学 2024-06-03 Jeroen Rombouts , Marie Ternes , Ines Wilms

Recommendations can greatly benefit from good representations of the user state at recommendation time. Recent approaches that leverage Recurrent Neural Networks (RNNs) for session-based recommendations have shown that Deep Learning models…

信息检索 · 计算机科学 2017-06-26 Elena Smirnova , Flavian Vasile

Machine learning inference is becoming a core building block for interactive web applications. As a result, the underlying model serving systems on which these applications depend must consistently meet low latency targets. Existing model…

分布式、并行与集群计算 · 计算机科学 2020-10-27 Arpan Gujarati , Reza Karimi , Safya Alzayat , Wei Hao , Antoine Kaufmann , Ymir Vigfusson , Jonathan Mace

The subject matter of the article is a model of calculating the user similarity coefficients of the recommendation systems. The goal is the development of the improved model of user similarity coefficients calculation for recommendation…

信息检索 · 计算机科学 2020-11-11 Yelyzaveta Meleshko , Oleksandr Drieiev , Anas Mahmoud Al-Oraiqat

Query suggestions help users of a search engine to refine their queries. Previous work on query suggestion has mainly focused on incorporating directly observable features such as query co-occurrence and semantic similarity. The structure…

信息检索 · 计算机科学 2018-05-09 Wanyu Chen , Fei Cai , Honghui Chen , Maarten de Rijke

With the increasing demands on e-commerce platforms, numerous user action history is emerging. Those enriched action records are vital to understand users' interests and intents. Recently, prior works for user behavior prediction mainly…

信息检索 · 计算机科学 2022-02-15 Ruijie Wang , Zheng Li , Danqing Zhang , Qingyu Yin , Tong Zhao , Bing Yin , Tarek Abdelzaher

In online internet advertising, machine learning models are widely used to compute the likelihood of a user engaging with product related advertisements. However, the performance of traditional machine learning models is often impacted due…

信息检索 · 计算机科学 2018-06-22 Marcelo Tallis , Pranjul Yadav

Digital platforms such as social media and e-commerce websites adopt Recommender Systems to provide value to the user. However, the social consequences deriving from their adoption are still unclear. Many scholars argue that recommenders…

Over the last decade, researchers have studied the synergy between quantum computing (QC) and classical machine learning (ML) algorithms. However, measurements in QC often disturb or destroy quantum states, requiring multiple repetitions of…

量子物理 · 物理学 2023-06-02 Robbe De Prins , Guy Van der Sande , Peter Bienstman

Circuits of biological neurons, such as in the functional parts of the brain can be modeled as networks of coupled oscillators. Inspired by the ability of these systems to express a rich set of outputs while keeping (gradients of) state…

机器学习 · 计算机科学 2021-03-16 T. Konstantin Rusch , Siddhartha Mishra

Click-Through Rate (CTR) prediction, a core task in recommendation systems, estimates user click likelihood using historical behavioral data. Modeling user behavior sequences as text to leverage Language Models (LMs) for this task has…

User response prediction is essential in industrial recommendation systems, such as online display advertising. Among all the features in recommendation models, user behaviors are among the most critical. Many works have revealed that a…

信息检索 · 计算机科学 2024-07-08 Haolin Zhou , Junwei Pan , Xinyi Zhou , Xihua Chen , Jie Jiang , Xiaofeng Gao , Guihai Chen

Customer churn describes terminating a relationship with a business or reducing customer engagement over a specific period. Customer acquisition cost can be five to six times that of customer retention, hence investing in customers with…

机器学习 · 计算机科学 2023-04-25 David Hason Rudd , Huan Huo , Guandong Xu

In this paper, we introduce a novel predict-and-optimize method for profit-driven churn prevention. We frame the task of targeting customers for a retention campaign as a regret minimization problem. The main objective is to leverage…

机器学习 · 计算机科学 2023-12-19 Nuria Gómez-Vargas , Sebastián Maldonado , Carla Vairetti

Cryptocurrencies, such as Bitcoin, are becoming increasingly popular, having been widely used as an exchange medium in areas such as financial transaction and asset transfer verification. However, there has been a lack of solutions that can…

计算与语言 · 计算机科学 2020-03-12 Shubhankar Mohapatra , Nauman Ahmed , Paulo Alencar

This paper illustrates the similarities between the problems of customer churn and employee turnover. An example of employee turnover prediction model leveraging classical machine learning techniques is developed. Model outputs are then…

计算机与社会 · 计算机科学 2017-07-06 Edouard Ribes , Karim Touahri , Benoît Perthame

Reservoir computing, a machine learning framework used for modeling the brain, can predict temporal data with little observations and minimal computational resources. However, it is difficult to accurately reproduce the long-term target…

机器学习 · 计算机科学 2025-06-24 Yuji Kawai , Takashi Morita , Jihoon Park , Minoru Asada

Automatic resource scaling is one advantage of Cloud systems. Cloud systems are able to scale the number of physical machines depending on user requests. Therefore, accurate request prediction brings a great improvement in Cloud systems'…

分布式、并行与集群计算 · 计算机科学 2015-07-10 Min Sang Yoon , Ahmed E. Kamal , Zhengyuan Zhu

Sequential recommendation aims at understanding user preference by capturing successive behavior correlations, which are usually represented as the item purchasing sequences based on their past interactions. Existing efforts generally…

信息检索 · 计算机科学 2024-01-23 Yifang Qin , Wei Ju , Hongjun Wu , Xiao Luo , Ming Zhang