相关论文: CAiRE: An Empathetic Neural Chatbot
With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…
Trainable chatbots that exhibit fluent and human-like conversations remain a big challenge in artificial intelligence. Deep Reinforcement Learning (DRL) is promising for addressing this challenge, but its successful application remains an…
Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…
Deep learning has been widely adopted in automatic emotion recognition and has lead to significant progress in the field. However, due to insufficient annotated emotion datasets, pre-trained models are limited in their generalization…
Customer service chatbots are conversational systems designed to provide information to customers about products/services offered by different companies. Particularly, intent recognition is one of the core components in the natural language…
In human conversation, empathic dialogue requires nuanced temporal cues indicating whether the conversational partner is paying attention. This type of "active listening" is overlooked in the design of Conversational Agents (CAs), which use…
The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…
We introduce the concept of "empathic grounding" in conversational agents as an extension of Clark's conceptualization of grounding in conversation in which the grounding criterion includes listener empathy for the speaker's affective…
We propose ChatGPT-EDSS, an empathetic dialogue speech synthesis (EDSS) method using ChatGPT for extracting dialogue context. ChatGPT is a chatbot that can deeply understand the content and purpose of an input prompt and appropriately…
We present a review of personality in neural conversational agents (CAs), also called chatbots. First, we define Personality, Persona, and Profile. We explain all personality schemes which have been used in CAs, and list models under the…
Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…
Demand for image editing has been increasing as users' desire for expression is also increasing. However, for most users, image editing tools are not easy to use since the tools require certain expertise in photo effects and have complex…
Conversational agents (CAs) have the great potential in mitigating the clinicians' burden in screening for neurocognitive disorders among older adults. It is important, therefore, to develop CAs that can be engaging, to elicit…
Human conversations naturally evolve around different topics and fluently move between them. In research on dialog systems, the ability to actively and smoothly transition to new topics is often ignored. In this paper we introduce TIAGE, a…
In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…
Emerging reports of the harms caused to children and adults by AI sycophancy and by parasocial ties with chatbots point to an urgent need for safeguards against such risks. Yet, preventing such dynamics is challenging: parasocial cues often…
In this paper, we proposed a transfer learning-based English language learning chatbot, whose output generated by GPT-2 can be explained by corresponding ontology graph rooted by fine-tuning dataset. We design three levels for…
Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…
In this paper, we present CAIO, a Cognitive and Affective Interaction-Oriented architecture for social human-robot interactions (HRI), allowing robots to reason on mental states (including emotions), and to act physically, emotionally and…
Spoken language understanding, which extracts intents and/or semantic concepts in utterances, is conventionally formulated as a post-processing of automatic speech recognition. It is usually trained with oracle transcripts, but needs to…