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Most recently proposed approaches in dialogue state tracking (DST) leverage the context and the last dialogue states to track current dialogue states, which are often slot-value pairs. Although the context contains the complete dialogue…

计算与语言 · 计算机科学 2021-07-13 Jingyao Zhou , Haipang Wu , Zehao Lin , Guodun Li , Yin Zhang

Recent dialogue datasets like MultiWOZ 2.1 and Taskmaster-1 constitute some of the most challenging tasks for present-day dialogue models and, therefore, are widely used for system evaluation. We identify several issues with the…

计算与语言 · 计算机科学 2020-04-23 Johannes E. M. Mosig , Vladimir Vlasov , Alan Nichol

Prior work has demonstrated that data augmentation is useful for improving dialogue state tracking. However, there are many types of user utterances, while the prior method only considered the simplest one for augmentation, raising the…

计算与语言 · 计算机科学 2022-07-27 Chun-Mao Lai , Ming-Hao Hsu , Chao-Wei Huang , Yun-Nung Chen

Building dialogue systems requires a large corpus of annotated dialogues. Such datasets are usually created via crowdsourcing, which is expensive and time-consuming. In this paper, we propose \textsc{Dialogic}, a novel dialogue simulation…

计算与语言 · 计算机科学 2023-06-07 Zekun Li , Wenhu Chen , Shiyang Li , Hong Wang , Jing Qian , Xifeng Yan

We propose NeuralWOZ, a novel dialogue collection framework that uses model-based dialogue simulation. NeuralWOZ has two pipelined models, Collector and Labeler. Collector generates dialogues from (1) user's goal instructions, which are the…

计算与语言 · 计算机科学 2021-06-01 Sungdong Kim , Minsuk Chang , Sang-Woo Lee

Most of the current task-oriented dialogue systems (ToD), despite having interesting results, are designed for a handful of languages like Chinese and English. Therefore, their performance in low-resource languages is still a significant…

计算与语言 · 计算机科学 2022-03-16 Phi Nguyen Van , Tung Cao Hoang , Dung Nguyen Manh , Quan Nguyen Minh , Long Tran Quoc

Research on (multi-domain) task-oriented dialog (TOD) has predominantly focused on the English language, primarily due to the shortage of robust TOD datasets in other languages, preventing the systematic investigation of cross-lingual…

计算与语言 · 计算机科学 2022-05-24 Chia-Chien Hung , Anne Lauscher , Ivan Vulić , Simone Paolo Ponzetto , Goran Glavaš

Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch…

计算与语言 · 计算机科学 2022-10-27 Qinyuan Cheng , Linyang Li , Guofeng Quan , Feng Gao , Xiaofeng Mou , Xipeng Qiu

Dialogue state tracking models play an important role in a task-oriented dialogue system. However, most of them model the slot types conditionally independently given the input. We discover that it may cause the model to be confused by slot…

计算与语言 · 计算机科学 2021-11-16 Ting-Rui Chiang , Yi-Ting Yeh

The ability to recognise emotions lends a conversational artificial intelligence a human touch. While emotions in chit-chat dialogues have received substantial attention, emotions in task-oriented dialogues remain largely unaddressed. This…

Data augmentation methods have been a promising direction to improve the performance of small models for low-resource dialogue state tracking. However, traditional methods rely on pre-defined user goals and neglect the importance of data…

计算与语言 · 计算机科学 2024-06-14 Ming Gu , Yan Yang

Annotating task-oriented dialogues is notorious for the expensive and difficult data collection process. Few-shot dialogue state tracking (DST) is a realistic solution to this problem. In this paper, we hypothesize that dialogue summaries…

计算与语言 · 计算机科学 2022-03-04 Jamin Shin , Hangyeol Yu , Hyeongdon Moon , Andrea Madotto , Juneyoung Park

Recent studies in dialogue state tracking (DST) leverage historical information to determine states which are generally represented as slot-value pairs. However, most of them have limitations to efficiently exploit relevant context due to…

计算与语言 · 计算机科学 2020-12-22 Yong Shan , Zekang Li , Jinchao Zhang , Fandong Meng , Yang Feng , Cheng Niu , Jie Zhou

As an essential component in task-oriented dialogue systems, dialogue state tracking (DST) aims to track human-machine interactions and generate state representations for managing the dialogue. Representations of dialogue states are…

计算与语言 · 计算机科学 2022-08-05 Ruolin Su , Ting-Wei Wu , Biing-Hwang Juang

Recent advancements in Large Language Models (LLMs) have been reshaping Natural Language Processing (NLP) task in several domains. Their use in the field of Human Resources (HR) has still room for expansions and could be beneficial for…

Multi-domain dialogue state tracking (DST) is a critical component for conversational AI systems. The domain ontology (i.e., specification of domains, slots, and values) of a conversational AI system is generally incomplete, making the…

计算与语言 · 计算机科学 2020-06-23 Li Zhou , Kevin Small

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's needs is key to a smooth interaction. Traditionally TOD systems are composed of several modules that interact with one another. While each…

计算与语言 · 计算机科学 2023-11-21 Lucas Druart , Léo Jacqmin , Benoît Favre , Lina Maria Rojas-Barahona , Valentin Vielzeuf

Dialogue state tracking (DST) is at the heart of task-oriented dialogue systems. However, the scarcity of labeled data is an obstacle to building accurate and robust state tracking systems that work across a variety of domains. Existing…

计算与语言 · 计算机科学 2020-04-14 Shuyang Gao , Sanchit Agarwal , Tagyoung Chung , Di Jin , Dilek Hakkani-Tur

Building an end-to-end conversational agent for multi-domain task-oriented dialogues has been an open challenge for two main reasons. First, tracking dialogue states of multiple domains is non-trivial as the dialogue agent must obtain…

计算与语言 · 计算机科学 2020-11-17 Hung Le , Doyen Sahoo , Chenghao Liu , Nancy F. Chen , Steven C. H. Hoi

Dialogue State Tracking is central to multi-domain task-oriented dialogue systems, responsible for extracting information from user utterances. We present a novel hybrid architecture that augments GPT-2 with representations derived from…

计算与语言 · 计算机科学 2021-09-24 Weizhe Lin , Bo-Hsiang Tseng , Bill Byrne