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Reviews of products or services on Internet marketplace websites contain a rich amount of information. Users often wish to survey reviews or review snippets from the perspective of a certain aspect, which has resulted in a large body of…

计算与语言 · 计算机科学 2020-06-05 Christopher Mitcheltree , Skyler Wharton , Avneesh Saluja

Sentiment analysis aims to extract and express a person's perception, opinions and emotions towards an entity, object, product and a service, enabling businesses to obtain feedback from the consumers. The increasing popularity of the social…

计算机视觉与模式识别 · 计算机科学 2020-02-11 Kashif Ahmad , Syed Zohaib , Nicola Conci , Ala Al-Fuqaha

We present a novel method for mining opinions from text collections using generative language models trained on data collected from different populations. We describe the basic definitions, methodology and a generic algorithm for opinion…

计算与语言 · 计算机科学 2023-07-26 Allmin Susaiyah , Abhinay Pandya , Aki Härmä

Product reviews and ratings on e-commerce websites provide customers with detailed insights about various aspects of the product such as quality, usefulness, etc. Since they influence customers' buying decisions, product reviews have become…

机器学习 · 计算机科学 2019-05-27 Anil R. Yelundur , Vineet Chaoji , Bamdev Mishra

Our study employs sentiment analysis to evaluate the compatibility of Amazon.com reviews with their corresponding ratings. Sentiment analysis is the task of identifying and classifying the sentiment expressed in a piece of text as being…

信息检索 · 计算机科学 2019-04-09 Nishit Shrestha , Fatma Nasoz

This work studies how we can obtain feature-level ratings of the mobile products from the customer reviews and review votes to influence decision making, both for new customers and manufacturers. Such a rating system gives a more…

计算与语言 · 计算机科学 2020-07-21 Koteswar Rao Jerripothula , Ankit Rai , Kanu Garg , Yashvardhan Singh Rautela

Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment…

计算与语言 · 计算机科学 2023-08-08 Nour Eddine Zekaoui , Siham Yousfi , Maryem Rhanoui , Mounia Mikram

Comparative reviews are pivotal in understanding consumer preferences and influencing purchasing decisions. Comparative Quintuple Extraction (COQE) aims to identify five key components in text: the target entity, compared entities, compared…

计算与语言 · 计算机科学 2024-12-12 Hai-Yen Thi Nguyen , Cam-Van Thi Nguyen

Given the incessant growth of documents describing the opinions of different people circulating on the web, including Web 2.0 has made it possible to give an opinion on any product in the net. In this paper, we examine the various opinions…

计算与语言 · 计算机科学 2014-02-21 Abdelmalek Amine , Reda Mohamed Hamou , Michel Simonet

The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…

计算与语言 · 计算机科学 2012-11-01 Julian McAuley , Jure Leskovec , Dan Jurafsky

The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…

社会与信息网络 · 计算机科学 2016-02-24 Azade Nazi , Mahashweta Das , Gautam Das

The ComOM shared task aims to extract comparative opinions from product reviews in Vietnamese language. There are two sub-tasks, including (1) Comparative Sentence Identification (CSI) and (2) Comparative Element Extraction (CEE). The first…

计算与语言 · 计算机科学 2023-12-15 Dang Van Thin , Duong Ngoc Hao , Ngan Luu-Thuy Nguyen

Various studies on consumer purchasing behaviors have been presented and used in real problems. Data mining techniques are expected to be a more effective tool for analyzing consumer behaviors. However, the data mining method has…

数据库 · 计算机科学 2011-09-07 Abhijit Raorane , R. V. Kulkarni

In current times, the importance of online hotel review sites has become more and more apparent. Users of these sites reference of reviews strongly influences their purchase behavior and as such, reviews are important to companies and…

信息检索 · 计算机科学 2021-10-05 Elisa Claire Alemán Carreón , Hirofumi Nonaka , Toru Hiraoka

A price information retrieval (IR) system allows users to search and view differences among prices of specific products. Building product-price driven IR system is a challenging and active research area. Approaches entirely depending…

信息检索 · 计算机科学 2019-11-27 Tien-Thanh Vu , Dat Quoc Nguyen

Customer reviews on e-commerce platforms capture critical affective signals that drive purchasing decisions. However, no existing research has explored the joint task of emotion detection and explanatory span identification in e-commerce…

计算与语言 · 计算机科学 2025-07-08 Arnav Attri , Anuj Attri , Pushpak Bhattacharyya , Suman Banerjee , Amey Patil , Muthusamy Chelliah , Nikesh Garera

One of the key tasks of sentiment analysis of product reviews is to extract product aspects or features that users have expressed opinions on. In this work, we focus on using supervised sequence labeling as the base approach to performing…

计算与语言 · 计算机科学 2016-12-26 Lei Shu , Bing Liu , Hu Xu , Annice Kim

This paper presents an analysis of social experiences around wine consumption through the lens of Vivino, a social network for wine enthusiasts with over 26 million users worldwide. We compare users' perceptions of various wine types and…

计算机与社会 · 计算机科学 2018-09-14 Neema Kotonya , Paolo De Cristofaro , Emiliano De Cristofaro

In sentiment analysis, the polarities of the opinions expressed on an object/feature are determined to assess the sentiment of a sentence or document whether it is positive/negative/neutral. Naturally, the object/feature is a noun…

计算与语言 · 计算机科学 2016-07-15 K Paramesha , K C Ravishankar

Product-related question answering (QA) is an important but challenging task in E-Commerce. It leads to a great demand on automatic review-driven QA, which aims at providing instant responses towards user-posted questions based on diverse…

计算与语言 · 计算机科学 2020-08-31 Yang Deng , Wenxuan Zhang , Wai Lam