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Understanding of customer sentiment can be useful for product development. On top of that if the priorities for the development order can be known, then development procedure become simpler. This work has tried to address this issue in the…

计算与语言 · 计算机科学 2017-12-12 Sharmistha Dey

Opinion mining refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in textual material. Opinion mining, also known as sentiment analysis, has received…

信息检索 · 计算机科学 2017-12-27 Kasturi Dewi Varathan , Anastasia Giachanou , Fabio Crestani

Sentiment analysis or opinion mining is the field of study related to analyze opinions, sentiments, evaluations, attitudes, and emotions of users which they express on social media and other online resources. The revolution of social media…

社会与信息网络 · 计算机科学 2015-12-04 Muhammad Zubair Asghar , Shakeel Ahmad , Afsana Marwat , Fazal Masud Kundi

We propose an attentive neural network for the task of named entity recognition in Vietnamese. The proposed attentive neural model makes use of character-based language models and word embeddings to encode words as vector representations. A…

计算与语言 · 计算机科学 2019-06-11 Kim Anh Nguyen , Ngan Dong , Cam-Tu Nguyen

"What other people think" has always been an important piece of information during various decision-making processes. Today people frequently make their opinions available via the Internet, and as a result, the Web has become an excellent…

计算与语言 · 计算机科学 2010-11-23 Samaneh Moghaddam , Fred Popowich

User's perception of product, by essence subjective, is a major topic in marketing and industrial design. Many methods, based on users' tests, are used so as to characterise this perception. We are interested in three main methods:…

人机交互 · 计算机科学 2007-05-23 Jean-François Petiot , Damien Chablat

Performing effective preference-based data retrieval requires detailed and preferentially meaningful structurized information about the current user as well as the items under consideration. A common problem is that representations of items…

人工智能 · 计算机科学 2011-01-13 Joachim Selke , Wolf-Tilo Balke

Negative reviews, the poor ratings in postpurchase evaluation, play an indispensable role in e-commerce, especially in shaping future sales and firm equities. However, extant studies seldom examine their potential value for sellers and…

计算与语言 · 计算机科学 2020-05-21 Di Weng , Jichang Zhao

SentiWordNet is an important lexical resource supporting sentiment analysis in opinion mining applications. In this paper, we propose a novel approach to construct a Vietnamese SentiWordNet (VSWN). SentiWordNet is typically generated from…

计算与语言 · 计算机科学 2014-12-30 Xuan-Son Vu , Seong-Bae Park

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

信息检索 · 计算机科学 2016-07-29 Tal Hadad

As the type and the number of such venues increase, automated analysis of sentiment on textual resources has become an essential data mining task. In this paper, we investigate the problem of mining opinions on the collection of informal…

计算与语言 · 计算机科学 2017-04-05 Esra Akbas

This paper presents a comprehensive overview of the Comparative Opinion Mining from Vietnamese Product Reviews shared task (ComOM), held as part of the 10$^{th}$ International Workshop on Vietnamese Language and Speech Processing (VLSP…

计算与语言 · 计算机科学 2024-03-06 Hoang-Quynh Le , Duy-Cat Can , Khanh-Vinh Nguyen , Mai-Vu Tran

In recent years, the use of machine learning classifiers is of great value in solving a variety of problems in text classification. Sentiment mining is a kind of text classification in which, messages are classified according to sentiment…

机器学习 · 计算机科学 2014-02-18 Vinodhini G Chandrasekaran RM

Student's feedback is an important source of collecting students' opinions to improve the quality of training activities. Implementing sentiment analysis into student feedback data, we can determine sentiments polarities which express all…

计算与语言 · 计算机科学 2019-11-19 Phu X. V. Nguyen , Tham T. T. Hong , Kiet Van Nguyen , Ngan Luu-Thuy Nguyen

Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…

计算与语言 · 计算机科学 2024-05-14 Priyabrata Karmakar , John Hawkins

One of the main stages for achieving success is the adoption of new technology by its users. Several studies show that Property technology is advantageous for real estate stakeholders. Hence, the purpose of this paper is to investigate the…

综合经济学 · 经济学 2023-12-13 Le Tung Bach

Relationship extraction and named entity recognition have always been considered as two distinct tasks that require different input data, labels, and models. However, both are essential for structured sentiment analysis. We believe that…

计算与语言 · 计算机科学 2021-12-10 Yucheng Liu , Tian Zhu

Textual emotion recognition has been a promising research topic in recent years. Many researchers aim to build more accurate and robust emotion detection systems. In this paper, we conduct several experiments to indicate how data…

计算与语言 · 计算机科学 2020-10-28 Khang Phuoc-Quy Nguyen , Kiet Van Nguyen

Sentiment analysis is an important task in the field ofNature Language Processing (NLP), in which users' feedbackdata on a specific issue are evaluated and analyzed. Manydeep learning models have been proposed to tackle this task, including…

计算与语言 · 计算机科学 2020-11-23 Quoc Thai Nguyen , Thoai Linh Nguyen , Ngoc Hoang Luong , Quoc Hung Ngo

Rapid increase in internet users along with growing power of online review sites and social media has given birth to sentiment analysis or opinion mining, which aims at determining what other people think and comment. Sentiments or Opinions…

计算与语言 · 计算机科学 2016-07-12 Aurangzeb khan , Khairullah khan , Shakeel Ahmad , Fazal Masood Kundi , Irum Tareen , Muhammad Zubair Asghar