相关论文: A model to assess customer alignment through custo…

Shared control systems aim to combine human and robot abilities to improve task performance. However, achieving optimal performance requires that the robot's level of assistance adjusts the operator's cognitive workload in response to the…

Existing work on the alignment problem has focused mainly on (1) qualitative descriptions of the alignment problem; (2) attempting to align AI actions with human interests by focusing on value specification and learning; and/or (3) focusing…

With the increasing complexity of modern industrial automatic and robotic systems, an increasing burden is put on the operators, who are requested to supervise and interact with very complex systems, typically under challenging and…

Due to the fact that the construction industry is one of the high-risk industries, it is inevitable to pay sufficient attention to the safety category in this industry. Currently, due to the development of modern technologies, the…

Deep learning models have demonstrated exceptional performance across a wide range of computer vision tasks. However, their performance often degrades significantly when faced with distribution shifts, such as domain or dataset changes.…

In today's competitive financial landscape, understanding and anticipating customer goals is crucial for institutions to deliver a personalized and optimized user experience. This has given rise to the problem of accurately predicting…

Big data analytics has an extremely significant impact on many areas in all businesses and industries including hospitality. This study aims to guide information technology (IT) professionals in hospitality on their big data expedition. In…

Digitalization is challenging in heavy industrial sectors, and many pi-lot projects facing difficulties to be replicated and scaled. Case studies are strong pedagogical vehicles for learning and sharing experience & knowledge, but rarely…

The trends of design and development of information systems have undergone a variety of ongoing phases and stages. These variations have been evolved due to brisk changes in user requirements and business needs. To meet these requirements…

Measuring the closeness of friendships is an important problem that finds numerous applications in practice. For example, online gaming platforms often host friendship-enhancing events in which a user (called the source) only invites…

Knowledge Tracing (KT) serves as a fundamental component of Intelligent Tutoring Systems (ITS), enabling these systems to monitor and understand learners' progress by modeling their knowledge state. However, many existing KT models…

For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…

Since the dawn of the digitalisation era, customer feedback and online reviews are unequivocally major sources of insights for businesses. Consequently, conducting comparative analyses of such sources has become the de facto modus operandi…

Test-time adaptation (TTA) allows a model to be adapted to an unseen domain without accessing the source data. Due to the nature of practical environments, TTA has a limited amount of data for adaptation. Recent TTA methods further restrict…

Dialog is a natural modality for interaction between customers and businesses in the service industry. As customers call up the service provider, their interactions may be routine or extraordinary. We believe that these interactions, when…

This paper introduces Bidirectional Technologies (BiTs), which is defined as technology that addresses the challenges within the aerospace and climate sectors simultaneously. BiTs presents a means to meet global development agendas, in…

In today's businesses, marketing has been a central trend for growth. Marketing quality is equally important as product quality and relevant metrics. Quality of Marketing depends on targeting the right person. Technology adaptations have…

As the construction industry undergoes rapid digital transformation, ensuring that new technologies enhance rather than hinder human experience has become essential. The inclusion of Building Information Modeling (BIM) plays a central role…

Processes are a crucial artefact in organizations, since they coordinate the execution of activities so that products and services are provided. The use of models to analyse the underlying processes is a well-known practice. However, due to…

Market Basket Analysis (MBA) is a popular technique to identify associations between products, which is crucial for business decision making. Previous studies typically adopt conventional frequent itemset mining algorithms to perform MBA.…