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Automated prediction of valence, one key feature of a person's emotional state, from individuals' personal narratives may provide crucial information for mental healthcare (e.g. early diagnosis of mental diseases, supervision of disease…
Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…
Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…
Understanding users' intentions in e-commerce platforms requires commonsense knowledge. In this paper, we present FolkScope, an intention knowledge graph construction framework to reveal the structure of humans' minds about purchasing…
Discourse involves two perspectives: a person's intention in making an utterance and others' perception of that utterance. The misalignment between these perspectives can lead to undesirable outcomes, such as misunderstandings, low…
Designing predictive models for subjective problems in natural language processing (NLP) remains challenging. This is mainly due to its non-deterministic nature and different perceptions of the content by different humans. It may be solved…
Interactions among humans on social media often convey intentions behind their actions, yielding a psychological language resource for Mental Health Analysis (MHA) of online users. The success of Computational Intelligence Techniques (CIT)…
Narrative understanding involves capturing the author's cognitive processes, providing insights into their knowledge, intentions, beliefs, and desires. Although large language models (LLMs) excel in generating grammatically coherent text,…
The research project aims to apply an integrated approach to natural language processing NLP to satisfaction surveys. It will focus on understanding and extracting relevant information from survey responses, analyzing feelings, and…
Human engagement in narrative is partially driven by reasoning about discourse relations between narrative events, and the expectations about what is likely to happen next that results from such reasoning. Researchers in NLP have tackled…
Humans work together to solve common problems by having discussions, explaining, and agreeing or disagreeing with each other. Similarly, if a system can have discussions with humans when solving tasks, it can improve the system's…
Resolving ambiguities through interaction is a hallmark of natural language, and modeling this behavior is a core challenge in crafting AI assistants. In this work, we study such behavior in LMs by proposing a task-agnostic framework for…
To make machines better understand sentiments, research needs to move from polarity identification to understanding the reasons that underlie the expression of sentiment. Categorizing the goals or needs of humans is one way to explain the…
Sharing personal narratives is a fundamental aspect of human social behavior as it helps share our life experiences. We can tell stories and rely on our background to understand their context, similarities, and differences. A substantial…
Every day, we judge the probability of propositions. When we communicate graded confidence (e.g. "I am 90% sure"), we enable others to gauge how much weight to attach to our judgment. Ideally, people should share their judgments to reach…
Natural language understanding is a challenging problem that covers a wide range of tasks. While previous methods generally train each task separately, we consider combining the cross-task features to enhance the task performance. In this…
In the Story Cloze Test, a system is presented with a 4-sentence prompt to a story, and must determine which one of two potential endings is the 'right' ending to the story. Previous work has shown that ignoring the training set and…
Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…
Recommender systems take inputs from user history, use an internal ranking algorithm to generate results and possibly optimize this ranking based on feedback. However, often the recommender system is unaware of the actual intent of the user…
Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…