相关论文: A framework for fake review detection in online co…
Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…
User reviews reflect significant value of product in the world of e-market. Many firms or product providers hire spammers for misleading new customers by posting spam reviews. There are three types of fake reviews, untruthful reviews, brand…
Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…
The use of online reviews to aid with purchase decisions is popular among consumers as it is a simple heuristic tool based on the reported experiences of other consumers. However, not all online reviews are written by real consumers or…
Online review systems are important components in influencing customers' purchase decisions. To manipulate a product's reputation, many stores hire large numbers of people to produce fake reviews to mislead customers. Previous methods…
Social reviews have dominated the web and become a plausible source of product information. People and businesses use such information for decision-making. Businesses also make use of social information to spread fake information using a…
Online reviews have a significant influence on customers' purchasing decisions for any products or services. However, fake reviews can mislead both consumers and companies. Several models have been developed to detect fake reviews using…
In this digital era, online shopping is common practice in our daily lives. Product reviews significantly influence consumer buying behavior and help establish buyer trust. However, the prevalence of fraudulent reviews undermines this trust…
Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…
Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…
In recent years, financial fraud detection systems have become very efficient at detecting fraud, which is a major threat faced by e-commerce platforms. Such systems often include machine learning-based algorithms aimed at detecting and…
Customers' reviews and feedback play crucial role on electronic commerce~(E-commerce) platforms like Amazon, Zalando, and eBay in influencing other customers' purchasing decisions. However, there is a prevailing concern that sellers often…
In the contemporary digital landscape, online reviews have become an indispensable tool for promoting products and services across various businesses. Marketers, advertisers, and online businesses have found incentives to create deceptive…
Nowadays, a big part of people rely on available content in social media in their decisions (e.g. reviews and feedback on a topic or product). The possibility that anybody can leave a review provide a golden opportunity for spammers to…
Review fraud is a pervasive problem in online commerce, in which fraudulent sellers write or purchase fake reviews to manipulate perception of their products and services. Fake reviews are often detected based on several signs, including 1)…
Online reviews play a crucial role in deciding the quality before purchasing any product. Unfortunately, spammers often take advantage of online review forums by writing fraud reviews to promote/demote certain products. It may turn out to…
App stores include an increasing amount of user feedback in form of app ratings and reviews. Research and recently also tool vendors have proposed analytics and data mining solutions to leverage this feedback to developers and analysts,…
Consumer protection agencies are charged with safeguarding the public from hazardous products, but the thousands of products under their jurisdiction make it challenging to identify and respond to consumer complaints quickly. From the…
In the current digital commerce landscape, user-generated reviews play a critical role in shaping consumer behavior, product reputation, and platform credibility. However, the proliferation of fake or misleading reviews often generated by…
The popularity of online shopping is steadily increasing. At the same time, fake product reviewsare published widely and have the potential to affect consumer purchasing behavior. In response,previous work has developed automated methods…