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For Open Source Software (OSS) projects, discussions in Issue Tracking Systems (ITS) serve as a crucial collaboration mechanism for diverse stakeholders. However, these discussions can become lengthy and entangled, making it hard to find…

人机交互 · 计算机科学 2023-08-08 Saskia Gilmer , Avinash Bhat , Shuvam Shah , Kevin Cherry , Jinghui Cheng , Jin L. C. Guo

In open source software (OSS) communities, existing leadership indicators are dominantly measured by code contribution or community influence. Recent studies on emergent leadership shed light on additional dimensions such as intellectual…

软件工程 · 计算机科学 2022-01-31 Yuekai Huang , Ye Yang , Junjie Wang , Wei Zheng , Qing Wang

In the dynamic landscape of open source software (OSS) development, understanding and addressing incivility within issue discussions is crucial for fostering healthy and productive collaborations. This paper presents a curated dataset of…

软件工程 · 计算机科学 2024-02-07 Ramtin Ehsani , Mia Mohammad Imran , Robert Zita , Kostadin Damevski , Preetha Chatterjee

Software development tasks must be performed successfully to achieve software quality and customer satisfaction. Knowing whether software tasks are likely to fail is essential to ensure the success of software projects. Issue Tracking…

软件工程 · 计算机科学 2020-06-03 Sandra L. Ramírez-Mora , Hanna Oktaba , Helena Gómez-Adorno

Usability is a crucial factor but one of the most neglected concerns in open source software (OSS). While far from an ideal approach, a common practice that OSS communities adopt to collaboratively address usability is through discussions…

人机交互 · 计算机科学 2023-11-13 Arghavan Sanei , Jinghui Cheng

Organisations use issue tracking systems (ITSs) to track and document their projects' work in units called issues. This style of documentation encourages evolutionary refinement, as each issue can be independently improved, commented on,…

软件工程 · 计算机科学 2022-03-28 Lloyd Montgomery , Clara Lüders , Walid Maalej

In open-source software (OSS), the design of usability is often influenced by the discussions among community members on platforms such as issue tracking systems (ITSs). However, digesting the rich information embedded in issue discussions…

人机交互 · 计算机科学 2020-01-20 Wenting Wang , Deeksha Arya , Nicole Novielli , Jinghui Cheng , Jin L. C. Guo

Most issue tracking systems for open source software (OSS) development include features for community members to embed visual contents, such as images and videos, to enhance the discussion. Although playing an important role, there is…

软件工程 · 计算机科学 2022-04-29 Vishakha Agrawal , Yong-Han Lin , Jinghui Cheng

Issue Tracking Systems (ITSs) enable software developers and managers to collect and resolve issues collaboratively. While researchers have extensively analysed ITS data to automate or assist specific activities such as issue assignments,…

软件工程 · 计算机科学 2026-01-13 Lloyd Montgomery , Clara Lüders , Christian Rahe , Walid Maalej

To foster collaboration and inclusivity in Open Source Software (OSS) projects, it is crucial to understand and detect patterns of toxic language that may drive contributors away, especially those from underrepresented communities. Although…

软件工程 · 计算机科学 2023-07-31 Ramtin Ehsani , Rezvaneh Rezapour , Preetha Chatterjee

Modern open source software development heavily relies on the issue tracking systems to manage their feature requests, bug reports, tasks, and other similar artifacts. Together, those "issues" form a complex network with links to each…

软件工程 · 计算机科学 2021-08-11 Alexander Nicholson , Jin L. C. Guo

The Information Retrieval in Software Engineering (IRSE) track aims to develop solutions for automated evaluation of code comments in a machine learning framework based on human and large language model generated labels. In this track,…

Agile software development is nowadays a widely adopted practise in both open-source and industrial software projects. Agile teams typically heavily rely on issue management tools to document new issues and keep track of outstanding ones,…

软件工程 · 计算机科学 2022-02-03 Vali Tawosi , Afnan Al-Subaihin , Rebecca Moussa , Federica Sarro

New contributors often struggle to find tasks that they can tackle when onboarding onto a new Open Source Software (OSS) project. One reason for this difficulty is that issue trackers lack explanations about the knowledge or skills needed…

Artificial Intelligence systems, which benefit from the availability of large-scale datasets and increasing computational power, have become effective solutions to various critical tasks, such as natural language understanding, speech…

软件工程 · 计算机科学 2023-03-20 Zhou Yang , Chenyu Wang , Jieke Shi , Thong Hoang , Pavneet Kochhar , Qinghua Lu , Zhenchang Xing , David Lo

Encompassing a diverse population of developers, non-technical users, and other stakeholders, open source software (OSS) development has expanded to broader social movements from the initial product development aims. Ideology, as a coherent…

软件工程 · 计算机科学 2025-06-24 Yang Yue , Yi Wang , David Redmiles

In the rapidly evolving landscape of software development, addressing security vulnerabilities in open-source software (OSS) has become critically important. However, existing research and tools from both academia and industry mainly relied…

软件工程 · 计算机科学 2025-04-01 Lyuye Zhang , Jiahui Wu , Chengwei Liu , Kaixuan Li , Xiaoyu Sun , Lida Zhao , Chong Wang , Yang Liu

More and more users and developers are using Issue Tracking Systems (ITSs) to report issues, including bugs, feature requests, enhancement suggestions, etc. Different information, however, is gathered from users when issues are reported on…

软件工程 · 计算机科学 2019-09-04 Yuxiang Zhu , Minxue Pan , Yu Pei , Tian Zhang

Encompassing a diverse population of developers, non-technical users, organizations, and many other stakeholders, open source software (OSS) development has expanded to broader social movements from the initial product development aims.…

软件工程 · 计算机科学 2023-06-12 Yang Yue , Yi Wang , David Redmiles

Users use Issue Tracking Systems to keep track and manage issue reports in their repositories. An issue is a rich source of software information that contains different reports including a problem, a request for new features, or merely a…

软件工程 · 计算机科学 2022-04-01 Maliheh Izadi
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