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In the field of affective computing, where research continually advances at a rapid pace, the demand for user-friendly tools has become increasingly apparent. In this paper, we present the AffectToolbox, a novel software system that aims to…

人机交互 · 计算机科学 2024-02-26 Silvan Mertes , Dominik Schiller , Michael Dietz , Elisabeth André , Florian Lingenfelser

Software development is a collaborative task. Previous research has shown social aspects within development teams to be highly relevant for the success of software projects. A team's mood has been proven to be particularly important. It is…

软件工程 · 计算机科学 2025-02-13 Martin Obaidi , Lukas Nagel , Alexander Specht , Jil Klünder

Human values (e.g., pleasure, privacy, and social justice) are what a person or a society considers important. The inability to address them in software-intensive systems can result in numerous undesired consequences (e.g., financial…

软件工程 · 计算机科学 2022-07-27 Mojtaba Shahin , Waqar Hussain , Arif Nurwidyantoro , Harsha Perera , Rifat Shams , John Grundy , Jon Whittle

The purpose of requirements engineering (RE) is to make sure that the expectations and needs of the stakeholders of a software system are met. Emotional needs can be captured as emotional requirements that represent how the end user should…

软件工程 · 计算机科学 2023-05-26 Tahira Iqbal , Hina Anwar , Syazwanie Filzah , Mohammad Gharib , Kerli Moose , Kuldar Taveter

As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…

人机交互 · 计算机科学 2024-06-25 Rahul Islam , Sang Won Bae

The advent of large language models (LLMs) has enabled agents to represent virtual humans in societal simulations, facilitating diverse interactions within complex social systems. However, existing LLM-based agents exhibit severe…

人工智能 · 计算机科学 2025-10-16 Qun Ma , Xiao Xue , Xuwen Zhang , Zihan Zhao , Yuwei Guo , Ming Zhang

Autonomous agents that can engage in social interactions witha human is the ultimate goal of a myriad of applications. A keychallenge in the design of these applications is to define the socialbehavior of the agent, which requires extensive…

人机交互 · 计算机科学 2021-07-20 Diogo S. Carvalho , Joana Campos , Manuel Guimarães , Ana Antunes , João Dias , Pedro A. Santos

Emotional support is a core capability in human-AI interaction, with applications including psychological counseling, role play, and companionship. However, existing evaluations of large language models (LLMs) often rely on short, static…

Affective Computing is a rapidly growing field spurred by advancements in artificial intelligence, but often, held back by the inability to translate psychological theories of emotion into tractable computational models. To address this, we…

人工智能 · 计算机科学 2020-08-03 Desmond C. Ong , Harold Soh , Jamil Zaki , Noah D. Goodman

The population of elderly people has been increasing at a rapid rate over the last few decades and their population is expected to further increase in the upcoming future. Their increasing population is associated with their increasing…

人机交互 · 计算机科学 2025-07-15 Nirmalya Thakur , Chia Y. Han

Software systems are increasingly making decisions on behalf of humans, raising concerns about the fairness of such decisions. Such concerns are usually attributed to flaws in algorithmic design or biased data, but we argue that they are…

软件工程 · 计算机科学 2021-04-09 Ali Farahani , Liliana Pasquale , Amel Bennaceur , Thomas Welsh , Bashar Nuseibeh

[Context] Artificial intelligence (AI) components used in building software solutions have substantially increased in recent years. However, many of these solutions focus on technical aspects and ignore critical human-centered aspects.…

软件工程 · 计算机科学 2023-05-22 Khlood Ahmad , Mohamed Abdelrazek , Chetan Arora , Arbind Agrahari Baniya , Muneera Bano , John Grundy

Multimodal sentiment analysis benefits various applications such as human-computer interaction and recommendation systems. It aims to infer the users' bipolar ideas using visual, textual, and acoustic signals. Although researchers affirm…

机器学习 · 计算机科学 2021-06-29 Sana Rahmani , Saeid Hosseini , Raziyeh Zall , Mohammad Reza Kangavari , Sara Kamran , Wen Hua

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

计算与语言 · 计算机科学 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Background: Requirements Changes (RCs) -- the additions/modifications/deletions of functional/non-functional requirements in software products -- are challenging for software practitioners to handle. Handling some changes may significantly…

软件工程 · 计算机科学 2022-05-13 Kashumi Madampe , Rashina Hoda , John Grundy

Inspired by the increased cooperation between humans and autonomous systems, we present a new hybrid systems framework capturing the interconnected dynamics underlying these interactions. The framework accommodates models arising from both…

机器人学 · 计算机科学 2025-10-13 Daniel A. Williams , Airlie Chapman , Chris Manzie

Empathy is a powerful yet often overlooked element in software engineering (SE), supporting better teamwork, smoother communication, and effective decision-making.This paper introduces 17 actionable empathy guidelines designed to support…

软件工程 · 计算机科学 2026-01-19 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

计算与语言 · 计算机科学 2025-05-23 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

In the field of software engineering, there has been a shift towards utilizing various artificial intelligence techniques to address challenges and create innovative tools. These solutions are aimed at enhancing efficiency, automating…

软件工程 · 计算机科学 2023-11-14 Oussama Ben Sghaier , Jean-Sebastien Boudrias , Houari Sahraoui

We outline a comprehensive framework for artificial intelligence (AI) Application Operations (AIAppOps), based on real-world experiences from diverse organizations. Data-driven projects pose additional challenges to organizations due to…

计算机与社会 · 计算机科学 2026-01-13 Daniel Jönsson , Mattias Tiger , Stefan Ekberg , Daniel Jakobsson , Mattias Jonhede , Fredrik Viksten