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A positive working climate is essential in modern software development. It enhances productivity since a satisfied developer tends to deliver better results. Sentiment analysis tools are a means to analyze and classify textual communication…

软件工程 · 计算机科学 2025-02-11 Martin Obaidi , Henrik Holm , Kurt Schneider , Jil Klünder

Sentiment analysis gets increasing attention in software engineering with new tools emerging from new insights provided by researchers. Existing use cases and tools are meant to be used for textual communication such as comments on…

软件工程 · 计算机科学 2021-08-05 Marc Herrmann , Jil Klünder

Emotions at work have long been identified as critical signals of work motivations, status, and attitudes, and as predictors of various work-related outcomes. When more and more employees work remotely, these emotional signals of workers…

机器学习 · 计算机科学 2022-01-28 Xuan Lu , Wei Ai , Zhenpeng Chen , Yanbin Cao , Qiaozhu Mei

People worldwide are currently confronted with a number of technological challenges, which act as a potent source of uncertainty. The uncertainty arising from the volatility and unpredictability of technology (such as AI) and its potential…

人工智能 · 计算机科学 2024-07-26 Alina Landowska , Maciej Skorski , Krzysztof Rajda

Knowledge about the roles developers play in a software project is crucial to understanding the project's collaborative dynamics. Developers are often classified according to the dichotomy of core and peripheral roles. Typically,…

软件工程 · 计算机科学 2016-04-05 Mitchell Joblin , Sven Apel , Claus Hunsen , Wolfgang Mauerer

Code review is a socio-technical practice, yet how software engineers engage in Large Language Model (LLM)-assisted code reviews compared to human peer-led reviews is less understood. We report a two-phase qualitative study with 20 software…

软件工程 · 计算机科学 2025-12-08 Adam Alami , Nathan Cassee , Thiago Rocha Silva , Elda Paja , Neil A. Ernst

Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to improve software usability. However, their participation in…

人机交互 · 计算机科学 2025-03-05 Arghavan Sanei , Jinghui Cheng

The paper reports an empirical study of the effect of human treatment of a robot on the social perception of the robot's behavior. The study employed an enacted interaction between an anthropomorphic "waiter" robot and two customers. The…

机器人学 · 计算机科学 2024-06-26 Victor Kaptelinin , Suna Bensch , Thomas Hellström , Patrik Björnfot , Shikhar Kumar

Societal matters like the Black Lives Matter (BLM) movement influence software engineering, as the recent debate on replacing certain discriminatory terms such as whitelist/blacklist has shown. Identifying relevant and trending societal…

软件工程 · 计算机科学 2022-04-13 Isabella Graßl , Gordon Fraser

How do users behave in online chatrooms, where they instantaneously read and write posts? We analyzed about 2.5 million posts covering various topics in Internet relay channels, and found that user activity patterns follow known power-law…

物理与社会 · 物理学 2012-05-14 Antonios Garas , David Garcia , Marcin Skowron , Frank Schweitzer

Communication is essential in software engineering. Especially in distributed open-source teams, communication needs to be supported by channels including mailing lists, forums, issue trackers, and chat systems. Yet, we do not have a clear…

软件工程 · 计算机科学 2018-03-28 Verena Käfer , Daniel Graziotin , Ivan Bogicevic , Stefan Wagner , Jasmin Ramadani

Software development involves collaborative interactions where stakeholders express opinions across various platforms. Recognizing the sentiments conveyed in these interactions is crucial for the effective development and ongoing…

软件工程 · 计算机科学 2026-04-22 Ting Zhang , Ivana Clairine Irsan , Ferdian Thung , David Lo

Previous research has documented the existence of both online echo chambers and hostile intergroup interactions. In this paper, we explore the relationship between these two phenomena by studying the activity of 5.97M Reddit users and 421M…

Reports of poor work well-being and fluctuating productivity in software engineering have been reported in both academic and popular sources. Understanding and predicting these issues through repository analysis might help manage software…

软件工程 · 计算机科学 2024-06-24 Miikka Kuutila , Mika Mäntylä , Maëlick , Claes , Marko Elovainio , Bram Adams

Large-scale data resulting from users online interactions provide the ultimate source of information to study emergent social phenomena on the Web. From individual actions of users to observable collective behaviors, different mechanisms…

物理与社会 · 物理学 2015-05-20 Marija Mitrović , Georgios Paltoglou , Bosiljka Tadić

Software Engineering (SE) communities such as Stack Overflow have become unwelcoming, particularly through members' use of offensive language. Research has shown that offensive language drives users away from active engagement within these…

软件工程 · 计算机科学 2022-11-02 Jithin Cheriyan , Bastin Tony Roy Savarimuthu , Stephen Cranefield

Open-source projects often rely on a small group of highly active contributors known as hero developers. Prior work shows that hero developers are common in many OSS and enterprise projects, yet who qualifies as a hero depends heavily on…

软件工程 · 计算机科学 2026-05-01 Amit Kumar , Mahen Gandhi , Meher Bhardwaj , Hrishikesh Ethari , Sonali Agarwal

Emotions play an important role in interpersonal interactions and social conflict, yet their function in the development of controversy and disagreement in online conversations has not been explored. To address this gap, we study…

计算与语言 · 计算机科学 2022-12-02 Kai Chen , Zihao He , Rong-Ching Chang , Jonathan May , Kristina Lerman

With the rise of AI-powered coding assistants, firms and programmers are exploring how to optimize their interaction with them. Research has so far mainly focused on evaluating output quality and productivity gains, leaving aside the…

人机交互 · 计算机科学 2025-12-24 Charlotte Brandebusemeyer , Tobias Schimmer , Bert Arnrich

We conduct a large-scale empirical user study in a live setup to evaluate the acceptance of LLM-generated comments and their impact on the review process. This user study was performed in two organizations, Mozilla (which has its codebase…