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Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

人机交互 · 计算机科学 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

The use of artificial intelligence (AI) to support creative writing has bloomed in recent years. However, it is less well understood how AI compares to on-demand human support. We explored how writers interact with both AI and crowd worker…

Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents -- and free up their time and brain power for more creative…

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

计算与语言 · 计算机科学 2024-06-18 Sahisnu Mazumder , Bing Liu

Despite advances in language and speech technologies, no open-source system enables full speech-to-speech, multi-turn dialogue with integrated tool use and agentic reasoning. We introduce AURA (Agent for Understanding, Reasoning, and…

Voice assistants provide users a new way of interacting with digital products, allowing them to retrieve information and complete tasks with an increased sense of control and flexibility. Such products are comprised of several machine…

音频与语音处理 · 电气工程与系统科学 2021-08-27 Shachaf Poran , Gil Amsalem , Amit Beka , Dmitri Goldenberg

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

计算与语言 · 计算机科学 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

We present Octopus, an AI agent to jointly balance three conflicting task objectives on a micro-crowdsourcing marketplace - the quality of work, total cost incurred, and time to completion. Previous control agents have mostly focused on…

人工智能 · 计算机科学 2017-08-16 Karan Goel , Shreya Rajpal , Mausam

In the rapidly evolving landscape of human-robot collaboration, effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency.…

机器人学 · 计算机科学 2024-09-12 Davide Ferrari , Filippo Alberi , Cristian Secchi

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

人机交互 · 计算机科学 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

Crowdsourced dialogue corpora are usually limited in scale and topic coverage due to the expensive cost of data curation. This would hinder the generalization of downstream dialogue models to open-domain topics. In this work, we leverage…

计算与语言 · 计算机科学 2023-05-19 Chujie Zheng , Sahand Sabour , Jiaxin Wen , Zheng Zhang , Minlie Huang

In this paper we introduce Chat-crowd, an interactive environment for visual layout composition via conversational interactions. Chat-crowd supports multiple agents with two conversational roles: agents who play the role of a designer are…

计算与语言 · 计算机科学 2019-04-02 Paola Cascante-Bonilla , Xuwang Yin , Vicente Ordonez , Song Feng

Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…

软件工程 · 计算机科学 2025-03-18 Stefano Lambiase , Gemma Catolino , Fabio Palomba , Filomena Ferrucci

Today's conversational agents are restricted to simple standalone commands. In this paper, we present Iris, an agent that draws on human conversational strategies to combine commands, allowing it to perform more complex tasks that it has…

人机交互 · 计算机科学 2017-07-18 Ethan Fast , Binbin Chen , Julia Mendelsohn , Jonathan Bassen , Michael Bernstein

The manual translation of unstructured team dialogue into the structured artifacts required for Information Technology (IT) project governance is a critical bottleneck in modern information systems management. We introduce DevNous, a Large…

计算与语言 · 计算机科学 2025-08-13 Stavros Doropoulos , Stavros Vologiannidis , Ioannis Magnisalis

Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

计算与语言 · 计算机科学 2020-05-22 Alena Moiseeva , Dietrich Trautmann , Michael Heimann , Hinrich Schütze

Recent advances in conversational AI have been substantial, but developing real-time systems for perceptual task guidance remains challenging. These systems must provide interactive, proactive assistance based on streaming visual inputs,…

The 1st edition of the workshop on Mixed-Initiative ConveRsatiOnal Systems (MICROS@ECIR2021) aims at investigating and collecting novel ideas and contributions in the field of conversational systems. Oftentimes, the users fulfill their…

信息检索 · 计算机科学 2021-01-26 Ida Mele , Cristina Ioana Muntean , Mohammad Aliannejadi , Nikos Voskarides

This work compares user collaboration with conversational personal assistants vs. teams of expert chatbots. Two studies were performed to investigate whether each approach affects accomplishment of tasks and collaboration costs.…

Embodied AI research is increasingly moving beyond single-task, single-environment policy learning toward multi-task, multi-scene, and multi-model settings. This shift substantially increases the engineering overhead and development time…

机器人学 · 计算机科学 2026-04-16 Xueyang Zhou , Yihan Sun , Xijie Gong , Guiyao Tie , Pan Zhou , Lichao Sun , Yongchao Chen