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As the online world continues its exponential growth, interpersonal communication has come to play an increasingly central role in opinion formation and change. In order to help users better engage with each other online, we study a…

计算与语言 · 计算机科学 2019-06-05 Xingshan Zeng , Jing Li , Lu Wang , Kam-Fai Wong

As a means of modern communication tools, online discussion forums have become an increasingly popular platform that allows asynchronous online interactions. People share thoughts and opinions through posting threads and replies, which form…

社会与信息网络 · 计算机科学 2020-03-17 Chen Ling , Ruiqi Wang , Guangmo Tong

Online hate speech is an important issue that breaks the cohesiveness of online social communities and even raises public safety concerns in our societies. Motivated by this rising issue, researchers have developed many traditional machine…

计算与语言 · 计算机科学 2021-03-23 Rui Cao , Roy Ka-Wei Lee , Tuan-Anh Hoang

Conversational systems are crucial for human-computer interaction, managing complex dialogues by identifying threads and prioritising responses. This is especially vital in multi-party conversations, where precise identification of threads…

Understanding toxicity in user conversations is undoubtedly an important problem. Addressing "covert" or implicit cases of toxicity is particularly hard and requires context. Very few previous studies have analysed the influence of…

计算与语言 · 计算机科学 2022-10-19 Atijit Anuchitanukul , Julia Ive , Lucia Specia

Conventional topic models are ineffective for topic extraction from microblog messages, because the data sparseness exhibited in short messages lacking structure and contexts results in poor message-level word co-occurrence patterns. To…

计算与语言 · 计算机科学 2018-09-12 Jing Li , Yan Song , Zhongyu Wei , Kam-Fai Wong

Many social media platforms offer a mechanism for readers to react to comments, both positively and negatively, which in aggregate can be thought of as community endorsement. This paper addresses the problem of predicting community…

社会与信息网络 · 计算机科学 2016-09-29 Hao Fang , Hao Cheng , Mari Ostendorf

Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns like disrespectful comments or verbal abuse. Forecasting conversation derailment predicts signs of…

计算与语言 · 计算机科学 2023-06-23 Enas Altarawneh , Ammeta Agrawal , Michael Jenkin , Manos Papagelis

Online discussion forums are prevalent and easily accessible, thus allowing people to share ideas and opinions by posting messages in the discussion threads. Forum threads that significantly grow in length can become difficult for…

计算与语言 · 计算机科学 2021-05-20 Sansiri Tarnpradab , Fereshteh Jafariakinabad , Kien A. Hua

The Shout Crisis Text Line provides individuals undergoing mental health crises an opportunity to have an anonymous text message conversation with a trained Crisis Volunteer (CV). This project partners with Shout and its parent…

机器学习 · 计算机科学 2021-10-27 Daniel Cahn

To build a satisfying chatbot that has the ability of managing a goal-oriented multi-turn dialogue, accurate modeling of human conversation is crucial. In this paper we concentrate on the task of response selection for multi-turn…

计算与语言 · 计算机科学 2018-02-19 Guozhen An , Mehrnoosh Shafiee , Davood Shamsi

Tweets are the most concise form of communication in online social media, wherein a single tweet has the potential to make or break the discourse of the conversation. Online hate speech is more accessible than ever, and stifling its…

社会与信息网络 · 计算机科学 2023-05-16 Qing Meng , Tharun Suresh , Roy Ka-Wei Lee , Tanmoy Chakraborty

Recent developments in online communication and their usage in everyday life have caused an explosion in the amount of a new genre of text data, short text. Thus, the need to classify this type of text based on its content has a significant…

计算与语言 · 计算机科学 2024-09-10 Bruno D. Ferreira-Saraiva , Zuil Pirola , João P. Matos-Carvalho , Manuel Marques-Pita

This paper is concerned with paraphrase detection. The ability to detect similar sentences written in natural language is crucial for several applications, such as text mining, text summarization, plagiarism detection, authorship…

信息检索 · 计算机科学 2018-07-18 Basant Agarwal , Heri Ramampiaro , Helge Langseth , Massimiliano Ruocco

Forecasting conversation derailment can be useful in real-world settings such as online content moderation, conflict resolution, and business negotiations. However, despite language models' success at identifying offensive speech present in…

计算与语言 · 计算机科学 2025-10-07 Yunfan Zhang , Kathleen McKeown , Smaranda Muresan

Dating and romantic relationships not only play a huge role in our personal lives but also collectively influence and shape society. Today, many romantic partnerships originate from the Internet, signifying the importance of technology and…

计算与语言 · 计算机科学 2018-05-30 Yi Tay , Anh Tuan Luu , Siu Cheung Hui

Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length…

With the increasing popularity of social media, online interpersonal communication now plays an essential role in people's everyday information exchange. Whether and how a newcomer can better engage in the community has attracted great…

社会与信息网络 · 计算机科学 2022-02-10 Lingzhi Wang , Jing Li , Xingshan Zeng , Kam-Fai Wong

Recent advances in deep neural networks, language modeling and language generation have introduced new ideas to the field of conversational agents. As a result, deep neural models such as sequence-to-sequence, Memory Networks, and the…

计算与语言 · 计算机科学 2019-02-27 Momchil Hardalov , Ivan Koychev , Preslav Nakov

Quotations are crucial for successful explanations and persuasions in interpersonal communications. However, finding what to quote in a conversation is challenging for both humans and machines. This work studies automatic quotation…

计算与语言 · 计算机科学 2021-06-21 Lingzhi Wang , Jing Li , Xingshan Zeng , Haisong Zhang , Kam-Fai Wong