相关论文: Rating the online review rating system using Yelp
The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…
Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…
Online reviews have become essential for users to make informed decisions in everyday tasks ranging from planning summer vacations to purchasing groceries and making financial investments. A key problem in using online reviews is the…
Interest in online rating data has increased in recent years in which ordinal ratings of products or local businesses are provided by users of a website, such as Yelp or Amazon. One source of heterogeneity in ratings is that users apply…
User-generated reviews significantly influence consumer decisions, particularly in the travel domain when selecting accommodations. This paper contribution comprising two main elements. Firstly, we present a novel dataset of authentic guest…
In the internet era, almost every business entity is trying to have its digital footprint in digital media and other social media platforms. For these entities, word of mouse is also very important. Particularly, this is quite crucial for…
Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…
Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting "deceptive opinion spam" -- fictitious reviews that have been…
Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…
Many state-of-the-art recommendation systems leverage explicit item reviews posted by users by considering their usefulness in representing the users' preferences and describing the items' attributes. These posted reviews may have various…
Online marketplaces, search engines, and databases employ aggregated social information to rank their content for users. Two ranking heuristics commonly implemented to order the available options are the average review score and item…
A restaurant dinner or a hotel stay may lead to memorable experiences when guests encounter unexpected aspects that also match their interests. For example, an origami-making station in the waiting area of a restaurant may be both…
The use of online reviews to aid with purchase decisions is popular among consumers as it is a simple heuristic tool based on the reported experiences of other consumers. However, not all online reviews are written by real consumers or…
With the expansion of internet-based platforms, social media and sharing economy, most individuals are tempted to review products or services that they consume.
Online Travel Platforms are virtual two-sided marketplaces where guests search for accommodations and accommodation providers list their properties such as hotels and vacation rentals. The large majority of hotels are rated by official…
The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…
The amount of textual data generation has increased enormously due to the effortless access of the Internet and the evolution of various web 2.0 applications. These textual data productions resulted because of the people express their…
Theoretical work on sequential choice and large-scale experiments in online ranking and voting systems has demonstrated that social influence can have a drastic impact on social and technological systems. Yet, the effect of social influence…
How to rank web pages, scientists and online resources has recently attracted increasing attention from both physicists and computer scientists. In this paper, we study the ranking problem of rating systems where users vote objects by…
Online reputation systems are commonly used by e-commerce providers nowadays. In order to generate an objective ranking of online items' quality according to users' ratings, many sophisticated algorithms have been proposed in the…