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This work investigates the task-oriented dialogue problem in mixed-domain settings. We study the effect of alternating between different domains in sequences of dialogue turns using two related state-of-the-art dialogue systems. We first…

计算与语言 · 计算机科学 2019-09-06 Tho Luong Chi , Phuong Le-Hong

The open domain-dialogue system Alquist has a goal to conduct a coherent and engaging conversation that can be considered as one of the benchmarks of social intelligence. The fourth version of the system, developed within the Alexa Prize…

计算与语言 · 计算机科学 2021-09-17 Jakub Konrád , Jan Pichl , Petr Marek , Petr Lorenc , Van Duy Ta , Ondřej Kobza , Lenka Hýlová , Jan Šedivý

At the Dialogue Robot Competition 2023 (DRC2023), which was held to improve the capability of dialogue robots, our team developed a system that could build common ground and take more natural turns based on user utterance texts. Our system…

计算与语言 · 计算机科学 2023-12-22 Ryu Hirai , Shinya Iizuka , Haruhisa Iseno , Ao Guo , Jingjing Jiang , Atsumoto Ohashi , Ryuichiro Higashinaka

Structured interviews are used in many settings, importantly in market research on topics such as brand perception, customer habits, or preferences, which are critical to product development, marketing, and e-commerce at large. Such…

信息检索 · 计算机科学 2023-05-02 Harshita Sahijwani , Kaustubh Dhole , Ankur Purwar , Venugopal Vasudevan , Eugene Agichtein

This article presents the design and the implementation of a cloud system for knowledge-based autonomous interaction devised for Social Robots and other conversational agents. The system is particularly convenient for low-cost robots and…

机器人学 · 计算机科学 2023-03-17 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

Large Language Models (LLMs) are increasingly employed in multi-turn conversational tasks, yet their pre-training data predominantly consists of continuous prose, creating a potential mismatch between required capabilities and training…

In the rapidly advancing research fields such as AI, managing and staying abreast of the latest scientific literature has become a significant challenge for researchers. Although previous efforts have leveraged AI to assist with literature…

计算与语言 · 计算机科学 2024-04-10 Xintao Wang , Jiangjie Chen , Nianqi Li , Lida Chen , Xinfeng Yuan , Wei Shi , Xuyang Ge , Rui Xu , Yanghua Xiao

The construction industry is characterized by both high physical and psychological risks, yet supports of mental health remain limited. While advancements in artificial intelligence (AI), particularly large language models (LLMs), offer…

人机交互 · 计算机科学 2025-06-10 Fan Yang , Yuan Tian , Jiansong Zhang

Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

信息检索 · 计算机科学 2019-10-31 Johanne R. Trippas , Damiano Spina , Paul Thomas , Mark Sanderson , Hideo Joho , Lawrence Cavedon

In this paper, we describe the foundations for generating a chatbot out of a website equipped with simple, bot-specific HTML annotations. The approach is part of what we call conversational web browsing, i.e., a dialog-based, natural…

计算机与社会 · 计算机科学 2020-10-22 Pietro Chittò , Marcos Baez , Florian Daniel , Boualem Benatallah

Software Development (SD) is remarkably dynamic and is critically dependent on the knowledge acquired by the project's software developers as the project progresses. Software developers need to understand large amounts of information…

软件工程 · 计算机科学 2023-05-02 Glaucia Melo , Luis Fernando Lins , Paulo Alencar , Donald Cowan

Recent advances in conversational AI have demonstrated impressive capabilities in single-turn responses, yet multi-turn dialogues remain challenging for even the most sophisticated language models. Current dialogue datasets are limited in…

计算与语言 · 计算机科学 2025-05-27 Alkis Koudounas , Moreno La Quatra , Elena Baralis

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

人机交互 · 计算机科学 2019-10-17 Deepali Aneja , Rens Hoegen , Daniel McDuff , Mary Czerwinski

For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…

音频与语音处理 · 电气工程与系统科学 2020-08-31 Yelin Kim , Joshua Levy , Yang Liu

Task-oriented dialogue (TOD) models have made significant progress in recent years. However, previous studies primarily focus on datasets written by annotators, which has resulted in a gap between academic research and real-world spoken…

计算与语言 · 计算机科学 2025-06-25 Shuzheng Si , Wentao Ma , Haoyu Gao , Yuchuan Wu , Ting-En Lin , Yinpei Dai , Hangyu Li , Rui Yan , Fei Huang , Yongbin Li

The conversational agents is one of the most interested topics in computer science field in the recent decade. Which can be composite from more than one subject in this field, which you need to apply Natural Language Processing Concepts and…

计算与语言 · 计算机科学 2022-01-19 Moataz Mohammed , Mostafa M. Aref

Exploratory search is an open-ended information retrieval process that aims at discovering knowledge about a topic or domain rather than searching for a specific answer or piece of information. Conversational interfaces are particularly…

计算与语言 · 计算机科学 2023-10-10 Phillip Schneider , Nils Rehtanz , Kristiina Jokinen , Florian Matthes

Search engines leverage knowledge to improve information access. In order to effectively leverage knowledge, search engines should account for context, i.e., information about the user and query. In this thesis, we aim to support search…

信息检索 · 计算机科学 2021-02-16 Nikos Voskarides

The conversational search task aims to enable a user to resolve information needs via natural language dialogue with an agent. In this paper, we aim to develop a conceptual framework of the actions and intents of users and agents explaining…

信息检索 · 计算机科学 2024-04-15 Leif Azzopardi , Mateusz Dubiel , Martin Halvey , Jeffery Dalton

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

计算与语言 · 计算机科学 2021-04-23 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang