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Product review nowadays has become an important source of information, not only for customers to find opinions about products easily and share their reviews with peers, but also for product manufacturers to get feedback on their products.…

计算与语言 · 计算机科学 2011-10-10 Duy Khang Ly , Kazunari Sugiyama , Ziheng Lin , Min-Yen Kan

We describe a method of using statistically-collected Chinese character groups from a corpus to augment a Chinese dictionary. The method is particularly useful for extracting domain-specific and regional words not readily available in…

cmp-lg · 计算机科学 2008-02-03 Pascale Fung , Dekai Wu

Extracting actionable suggestions from customer reviews is essential for operational decision-making, yet these directives are often embedded within mixed-intent, unstructured text. Existing approaches either classify suggestion-bearing…

计算与语言 · 计算机科学 2026-01-28 Aakash Trivedi , Aniket Upadhyay , Pratik Narang , Dhruv Kumar , Praveen Kumar

Recent years have witnessed the growing demands for resolving numerous bug reports in software maintenance. Aiming to reduce the time testers/developers take in perusing bug reports, the task of bug report summarization has attracted a lot…

软件工程 · 计算机科学 2018-10-02 He Jiang , Xiaochen Li , Zhilei Ren , Jifeng Xuan , Zhi Jin

The explosion of misinformation spreading in the media ecosystem urges for automated fact-checking. While misinformation spans both geographic and linguistic boundaries, most work in the field has focused on English. Datasets and tools…

计算与语言 · 计算机科学 2022-06-24 Xuming Hu , Zhijiang Guo , Guanyu Wu , Aiwei Liu , Lijie Wen , Philip S. Yu

The task of Argument Mining, that is extracting and classifying argument components for a specific topic from large document sources, is an inherently difficult task for machine learning models and humans alike, as large Argument Mining…

计算与语言 · 计算机科学 2024-10-08 Benjamin Schiller , Johannes Daxenberger , Andreas Waldis , Iryna Gurevych

Sentiment analysis (also known as opinion mining) refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in source materials. Mining opinions expressed in…

信息检索 · 计算机科学 2014-05-13 Rahul Tejwani

A key challenge of big data analytics is how to collect a large volume of (labeled) data. Crowdsourcing aims to address this challenge via aggregating and estimating high-quality data (e.g., sentiment label for text) from pervasive…

密码学与安全 · 计算机科学 2021-02-26 Minghong Fang , Minghao Sun , Qi Li , Neil Zhenqiang Gong , Jin Tian , Jia Liu

FrameNet is a computational linguistics resource composed of semantic frames, high-level concepts that represent the meanings of words. In this paper, we present an approach to gather frame disambiguation annotations in sentences using a…

计算与语言 · 计算机科学 2018-08-21 Anca Dumitrache , Lora Aroyo , Chris Welty

As a means of human-based computation, crowdsourcing has been widely used to annotate large-scale unlabeled datasets. One of the obvious challenges is how to aggregate these possibly noisy labels provided by a set of heterogeneous…

机器学习 · 计算机科学 2020-10-20 Xuan Wei , Daniel Dajun Zeng , Junming Yin

We present a novel method for mining opinions from text collections using generative language models trained on data collected from different populations. We describe the basic definitions, methodology and a generic algorithm for opinion…

计算与语言 · 计算机科学 2023-07-26 Allmin Susaiyah , Abhinay Pandya , Aki Härmä

In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…

计算与语言 · 计算机科学 2021-11-24 Guy Feigenblat , Chulaka Gunasekara , Benjamin Sznajder , Sachindra Joshi , David Konopnicki , Ranit Aharonov

On the Web, there is always a need to aggregate opinions from the crowd (as in posts, social networks, forums, etc.). Different mechanisms have been implemented to capture these opinions such as "Like" in Facebook, "Favorite" in Twitter,…

人工智能 · 计算机科学 2017-06-20 Edmond Awad , Jean-François Bonnefon , Martin Caminada , Thomas Malone , Iyad Rahwan

The proliferation of online debate platforms and social media has led to an unprecedented volume of argumentative content on controversial topics from multiple perspectives. While this wealth of perspectives offers opportunities for…

计算与语言 · 计算机科学 2026-04-21 Rudra Ranajee Saha , Laks V. S. Lakshmanan , Raymond T. Ng

Sentence Simplification is a valuable technique that can benefit language learners and children a lot. However, current research focuses more on English sentence simplification. The development of Chinese sentence simplification is…

计算与语言 · 计算机科学 2023-06-08 Shiping Yang , Renliang Sun , Xiaojun Wan

When summarizing a collection of views, arguments or opinions on some topic, it is often desirable not only to extract the most salient points, but also to quantify their prevalence. Work on multi-document summarization has traditionally…

计算与语言 · 计算机科学 2020-10-13 Roy Bar-Haim , Yoav Kantor , Lilach Eden , Roni Friedman , Dan Lahav , Noam Slonim

Large Language Models (LLMs) achieve strong performance in analyzing and generating text, yet they struggle with explicit, transparent, and verifiable reasoning over complex texts such as those containing debates. In particular, they lack…

人工智能 · 计算机科学 2026-03-04 Gianvincenzo Alfano , Sergio Greco , Lucio La Cava , Stefano Francesco Monea , Irina Trubitsyna

Malicious crowdsourcing forums are gaining traction as sources of spreading misinformation online, but are limited by the costs of hiring and managing human workers. In this paper, we identify a new class of attacks that leverage deep…

密码学与安全 · 计算机科学 2017-09-11 Yuanshun Yao , Bimal Viswanath , Jenna Cryan , Haitao Zheng , Ben Y. Zhao

Many computational argumentation tasks, like stance classification, are topic-dependent: the effectiveness of approaches to these tasks significantly depends on whether the approaches were trained on arguments from the same topics as those…

计算与语言 · 计算机科学 2023-01-25 Yamen Ajjour , Johannes Kiesel , Benno Stein , Martin Potthast

Sentiment analysis has attracted increasing attention in e-commerce. The sentiment polarities underlying user reviews are of great value for business intelligence. Aspect category sentiment analysis (ACSA) and review rating prediction (RP)…

计算与语言 · 计算机科学 2021-05-04 Jiahao Bu , Lei Ren , Shuang Zheng , Yang Yang , Jingang Wang , Fuzheng Zhang , Wei Wu