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Task-oriented dialogue systems use four connected modules, namely, Natural Language Understanding (NLU), a Dialogue State Tracking (DST), Dialogue Policy (DP) and Natural Language Generation (NLG). A research challenge is to learn each…

Despite significant research effort in the development of automatic dialogue evaluation metrics, little thought is given to evaluating dialogues other than in English. At the same time, ensuring metrics are invariant to semantically similar…

Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level…

To improve the interactive capabilities of a dialogue system, e.g., to adapt to different customers, the Dialogue Robot Competition (DRC2022) was held. As one of the teams, we built a dialogue system with a pipeline structure containing…

Intent recognition is critical for task-oriented dialogue systems. However, for emerging domains and new services, it is difficult to accurately identify the key intent of a conversation due to time-consuming data annotation and…

Spoken language understanding (SLU) tasks have been studied for many decades in the speech research community, but have not received as much attention as lower-level tasks like speech and speaker recognition. In particular, there are not…

Generative artificial intelligence tools, like ChatGPT, are an increasingly utilized resource among computational social scientists. Nevertheless, there remains space for improved understanding of the performance of ChatGPT in complex tasks…

Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…

Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…

Task oriented dialog agents provide a natural language interface for users to complete their goal. Dialog State Tracking (DST), which is often a core component of these systems, tracks the system's understanding of the user's goal…

Dialogue Act (DA) tagging is crucial for spoken language understanding systems, as it provides a general representation of speakers' intents, not bound to a particular dialogue system. Unfortunately, publicly available data sets with DA…

We introduce "Talk The Walk", the first large-scale dialogue dataset grounded in action and perception. The task involves two agents (a "guide" and a "tourist") that communicate via natural language in order to achieve a common goal: having…

Dialogue State Tracking (DST), a key component of task-oriented conversation systems, represents user intentions by determining the values of pre-defined slots in an ongoing dialogue. Existing approaches use hand-crafted templates and…

In previous work, we have proposed the Audio-Visual Scene-Aware Dialog (AVSD) task, collected an AVSD dataset, developed AVSD technologies, and hosted an AVSD challenge track at both the 7th and 8th Dialog System Technology Challenges…

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

The noetic end-to-end response selection challenge as one track in Dialog System Technology Challenges 7 (DSTC7) aims to push the state of the art of utterance classification for real world goal-oriented dialog systems, for which…

The DISC project aims to (a) build an in-depth understanding of the state-of-the-art in spoken language dialogue systems (SLDSs) and components development and evaluation with the purpose of (b) developing a first best practice methodology…

Dialogue State Tracking (DST) is of paramount importance in ensuring accurate tracking of user goals and system actions within task-oriented dialogue systems. The emergence of large language models (LLMs) such as GPT3 and ChatGPT has…

Dialogue state tracking (DST) is a pivotal component in task-oriented dialogue systems. While it is relatively easy for a DST model to capture belief states in short conversations, the task of DST becomes more challenging as the length of a…

Dialogue state tracking (DST) aims to extract essential information from multi-turn dialogue situations and take appropriate actions. A belief state, one of the core pieces of information, refers to the subject and its specific content, and…