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Context: Systematic literature reviews (SLRs) have become standard practise as part of software engineering research, although their quality varies. To build on the reviews, both for future research and industry practice, they need to be of…

软件工程 · 计算机科学 2024-10-08 Muhammad Usman , Nauman bin Ali , Claes Wohlin

Online Travel Platforms are virtual two-sided marketplaces where guests search for accommodations and accommodation providers list their properties such as hotels and vacation rentals. The large majority of hotels are rated by official…

信息检索 · 计算机科学 2021-01-28 Anastasiia Kornilova , Lucas Bernardi

In practical media distribution systems, visual content usually undergoes multiple stages of quality degradation along the delivery chain, but the pristine source content is rarely available at most quality monitoring points along the chain…

图像与视频处理 · 电气工程与系统科学 2021-10-29 Shahrukh Athar , Zhou Wang

Modern Code Review (MCR) is an informal tool-assisted quality assurance practice. It relies on the asynchronous communication among the authors of code changes and reviewers, who are developers that provide feedback. However, from candidate…

软件工程 · 计算机科学 2023-12-12 Eduardo Witter , Ingrid Nunes , Dietmar Jannach

The use of recommender systems has increased dramatically to assist online social network users in the decision-making process and selecting appropriate items. On the other hand, due to many different items, users cannot score a wide range…

社会与信息网络 · 计算机科学 2020-09-11 Saman Forouzandeh , Mehrdad Rostami , Kamal Berahmand

Online reviews have a significant influence on customers' purchasing decisions for any products or services. However, fake reviews can mislead both consumers and companies. Several models have been developed to detect fake reviews using…

计算与语言 · 计算机科学 2021-12-30 Rami Mohawesh , Shuxiang Xu , Matthew Springer , Muna Al-Hawawreh , Sumbal Maqsood

Measuring the quality of contributions in political online discussions is crucial in deliberation research and computer science. Research has identified various indicators to assess online discussion quality, and with deep learning…

The paper describes a novel approach to categorize users' reviews according to the three Quality in Use (QU) indicators defined in ISO: effectiveness, efficiency and freedom from risk. With the tremendous amount of reviews published each…

计算与语言 · 计算机科学 2015-03-26 Wendy Tan Wei Syn , Bong Chih How , Issa Atoum

Reputation systems are currently used, often with success, to ensure the functioning of online services as well as of e-commerce sites. Despite the relationship between reputation and material cooperative behaviours is quite supported, less…

社会与信息网络 · 计算机科学 2016-09-16 Mirko Duradoni , Franco Bagnoli , Andrea Guazzini

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

信息检索 · 计算机科学 2020-09-08 Akhil Sai Peddireddy

Risk-based authentication (RBA) is used in online services to protect user accounts from unauthorized takeover. RBA commonly uses contextual features that indicate a suspicious login attempt when the characteristic attributes of the login…

密码学与安全 · 计算机科学 2024-03-19 Andre Büttner , Andreas Thue Pedersen , Stephan Wiefling , Nils Gruschka , Luigi Lo Iacono

User reviews reflect significant value of product in the world of e-market. Many firms or product providers hire spammers for misleading new customers by posting spam reviews. There are three types of fake reviews, untruthful reviews, brand…

信息检索 · 计算机科学 2020-03-03 Jay Kumar

Evaluation of QA systems is very challenging and expensive, with the most reliable approach being human annotations of correctness of answers for questions. Recent works (AVA, BEM) have shown that transformer LM encoder based similarity…

计算与语言 · 计算机科学 2023-09-22 Matteo Gabburo , Siddhant Garg , Rik Koncel Kedziorski , Alessandro Moschitti

Image quality assessment(IQA) is of increasing importance for image-based applications. Its purpose is to establish a model that can replace humans for accurately evaluating image quality. According to whether the reference image is…

图像与视频处理 · 电气工程与系统科学 2022-01-12 Lanjiang Wang

This work is based on the submission to the competition Hindi Constraint conducted by AAAI@2021 for detection of hostile posts in Hindi on social media platforms. Here, a model is presented for detection and classification of hostile posts…

计算与语言 · 计算机科学 2021-04-08 Sarthak , Shikhar Shukla , Karm Veer Arya

In this paper, we consider a popular model for collaborative filtering in recommender systems where some users of a website rate some items, such as movies, and the goal is to recover the ratings of some or all of the unrated items of each…

机器学习 · 统计学 2014-03-10 Kai Zhu , Rui Wu , Lei Ying , R. Srikant

Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

信息检索 · 计算机科学 2025-05-27 Emrul Hasan , Mizanur Rahman , Chen Ding , Jimmy Xiangji Huang , Shaina Raza

Users increasingly expect modern search systems to offer a unified interface that seamlessly retrieves information from diverse data sources and formats. However, current information retrieval (IR) evaluation benchmarks have not kept pace…

信息检索 · 计算机科学 2026-05-13 Mehmet Deniz Türkmen , Suchana Datta , Dwaipayan Roy , Daniel Hienert , Philipp Mayr , Derek Greene

Social media platforms increasingly rely on crowdsourced moderation systems like Community Notes to combat misinformation at scale. However, these systems face challenges from rater bias and potential manipulation, which may undermine their…

社会与信息网络 · 计算机科学 2025-11-05 Bao Tran Truong , Siqi Wu , Alessandro Flammini , Filippo Menczer , Alexander J. Stewart