Related papers: Understanding Privacy Norms Around LLM-Based Chatb…
The integration of Large Language Models (LLMs) and chatbots introduces new challenges and opportunities for decision-making in software testing. Decision-making relies on a variety of information, including code, requirements…
This study investigates the capacity of Large Language Models (LLMs) to infer the Big Five personality traits from free-form user interactions. The results demonstrate that a chatbot powered by GPT-4 can infer personality with moderate…
Large language models (LLMs) and dialogue agents represent a significant shift in artificial intelligence (AI) research, particularly with the recent release of the GPT family of models. ChatGPT's generative capabilities and versatility…
Supporting users in protecting sensitive information when using conversational agents (CAs) is crucial, as users may undervalue privacy protection due to outdated, partial, or inaccurate knowledge about privacy in CAs. Although privacy…
The proliferation of LLM-based agents has led to increasing deployment of inter-agent collaboration for tasks like scheduling, negotiation, resource allocation etc. In such systems, privacy is critical, as agents often access proprietary…
Recent advances in interactive large language models like ChatGPT have revolutionized various domains; however, their behavior in natural and role-play conversation settings remains underexplored. In our study, we address this gap by deeply…
AI chatbots are becoming a primary interface for seeking information. As their popularity grows, chatbot providers are starting to deploy advertising and analytics. Despite this, tracking on AI chatbots has not been systematically studied.…
Objective: Assess the feasibility of using ChatGPT or a similar AI-based chatbot for patient-provider communication. Participants: A US representative sample of 430 study participants aged 18 and above. 53.2% of respondents analyzed were…
Conversational search interfaces, like ChatGPT, offer an interactive, personalized, and engaging user experience compared to traditional search. On the downside, they are prone to cause overtrust issues where users rely on their responses…
This study presents a unique framework that applies and extends Solove (2006)'s taxonomy to address privacy concerns in interactions with text-based AI chatbots. As chatbot prevalence grows, concerns about user privacy have heightened.…
LLM-based chatbots are now being specifically designed to facilitate social companionship, even romantic relationships, incorporating features that parallel human relationship dynamics. This has led a subset of users to form romantic…
This study investigated how perceived workload, satisfaction, performance expectancy, and risk-benefit perception influenced users' trust in Chat Generative Pre-Trained Transformer (ChatGPT). We aimed to understand the nuances of user…
Sensitive information, such as knowledge about an individual's personality, can be can be misused to influence behavior (e.g., via personalized messaging). To assess to what extent an individual's personality can be inferred from user…
As artificial intelligence technology continues to advance, chatbots are becoming increasingly powerful. Among them, ChatGPT, launched by OpenAI, has garnered widespread attention globally due to its powerful natural language processing…
The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…
This paper delves into the realm of ChatGPT, an AI-powered chatbot that utilizes topic modeling and reinforcement learning to generate natural responses. Although ChatGPT holds immense promise across various industries, such as customer…
Large language models (LLMs) have shown incredible capabilities and transcended the natural language processing (NLP) community, with adoption throughout many services like healthcare, therapy, education, and customer service. Since users…
Conversational AI, such as ChatGPT, is increasingly used for information seeking. However, little is known about how ordinary users actually prompt and how ChatGPT adapts its responses in real-world conversational information seeking (CIS).…
ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…
Communication traits in text-based human-AI conversations play pivotal roles in shaping user experiences and perceptions of systems. With the advancement of large language models (LLMs), it is now feasible to analyze these traits at a more…