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Self-disclosure, the sharing of one's thoughts and feelings, is affected by the perceived relationship between individuals. While chatbots are increasingly used for self-disclosure, the impact of a chatbot's framing on users'…

Human-Computer Interaction · Computer Science 2026-02-02 Samuel Rhys Cox , Rune Møberg Jacobsen , Niels van Berkel

As conversational AI systems become popular for information retrieval and question-answering, the references they cite are key to ensuring their answers are reliable and trustworthy. Yet, no prior work systematically analyzes how these…

Human-Computer Interaction · Computer Science 2026-04-20 Jianheng Ouyang , Arpit Narechania

The launch of ChatGPT by OpenAI in November 2022 marked a pivotal moment for Artificial Intelligence, introducing Large Language Models (LLMs) to the mainstream and setting new records in user adoption. LLMs, particularly ChatGPT, trained…

Computation and Language · Computer Science 2024-03-18 Christian A. Schiller

Recent advances in Retrieval-Augmented Generation (RAG) have enabled large language models (LLMs) to ground outputs in clinical evidence. However, connecting LLMs with external databases introduces the risk of contextual leakage: a subtle…

Computation and Language · Computer Science 2026-03-17 Shaowei Guan , Yu Zhai , Hin Chi Kwok , Jiawei Du , Xinyu Feng , Jing Li , Harry Qin , Vivian Hui

Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…

Social and Information Networks · Computer Science 2020-10-13 Biplav Srivastava , Francesca Rossi , Sheema Usmani , and Mariana Bernagozzi

Large language models (LLMs) demonstrate powerful information handling capabilities and are widely integrated into chatbot applications. OpenAI provides a platform for developers to construct custom GPTs, extending ChatGPT's functions and…

Cryptography and Security · Computer Science 2025-06-05 Wei Wenying , Zhao Kaifa , Xue Lei , Fan Ming

Artificial Intelligence (AI) for supporting healthcare services has never been more necessitated than by the recent global pandemic. Here, we review the state-of-the-art in AI-enabled Chatbots in healthcare proposed during the last 10 years…

Artificial Intelligence · Computer Science 2023-08-09 Basabdatta Sen Bhattacharya , Vibhav Sinai Pissurlenkar

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

This paper introduces DevGPT, a dataset curated to explore how software developers interact with ChatGPT, a prominent large language model (LLM). The dataset encompasses 29,778 prompts and responses from ChatGPT, including 19,106 code…

Software Engineering · Computer Science 2024-02-15 Tao Xiao , Christoph Treude , Hideaki Hata , Kenichi Matsumoto

Privacy concerns significantly impact AI adoption, yet little is known about how information environments shape user responses to data leak threats. We conducted a 2 x 3 between-subjects experiment (N=610) examining how risk versus…

Human-Computer Interaction · Computer Science 2026-03-11 Alexander Erlei , Tahir Abbas , Kilian Bizer , Ujwal Gadiraju

While there is an increased discourse on large language models (LLMs) like ChatGPT and DeepSeek, there is no comprehensive understanding of how users of online platforms, like Reddit, perceive these models. This is an important omission…

Social and Information Networks · Computer Science 2025-02-27 Krishnaveni Katta

Large language models (LLMs) exhibit impressive capabilities in generating realistic text across diverse subjects. Concerns have been raised that they could be utilized to produce fake content with a deceptive intention, although evidence…

Computers and Society · Computer Science 2024-05-31 Kai-Cheng Yang , Filippo Menczer

Recent advances in generative AI, such as ChatGPT, have transformed access to information in education, knowledge-seeking, and everyday decision-making. However, in many developing regions, access remains a challenge due to the persistent…

Human-Computer Interaction · Computer Science 2025-05-15 Hiba Eltigani , Rukhshan Haroon , Asli Kocak , Abdullah Bin Faisal , Noah Martin , Fahad Dogar

As large language model (LLM)-enhanced chatbots become increasingly expressive and socially responsive, many users begin forming companionship-like bonds with them. This study investigates how using AI companions relates to psychological…

Human-Computer Interaction · Computer Science 2026-05-06 Yutong Zhang , Dora Zhao , Jeffrey T. Hancock , Robert Kraut , Diyi Yang

We analyze over 500,000 de-identified health-related conversations with Microsoft Copilot from January 2026 to characterize what people ask conversational AI about health. We develop a hierarchical intent taxonomy of 12 primary categories…

Large language models (LLMs) like ChatGPT have shown the potential to assist developers with coding and debugging tasks. However, their role in collaborative issue resolution is underexplored. In this study, we analyzed 1,152…

Software Engineering · Computer Science 2024-12-12 Joy Krishan Das , Saikat Mondal , Chanchal K. Roy

Chatbots are often designed to mimic social roles attributed to humans. However, little is known about the impact on user's perceptions of using language that fails to conform to the associated social role. Our research draws on…

Human-Computer Interaction · Computer Science 2024-01-24 Ana Paula Chaves , Jesse Egbert , Toby Hocking , Eck Doerry , Marco Aurelio Gerosa

The remarkable capabilities of Large Language Models (LLMs) make them increasingly compelling for adoption in real-world healthcare applications. However, the risks associated with using LLMs in medical applications have not been…

Large Language Models (LLMs) have revo lutionized natural language processing Natural Language Processing (NLP), with Chat Generative Pre-trained Transformer (ChatGPT) standing out as a notable exampledue to its advanced capabilities and…

Computation and Language · Computer Science 2025-03-25 Azim Akhtarshenas , Afshin Dini , Navid Ayoobi

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira
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