Related papers: Post Guidance for Online Communities
Online communities provide a fertile ground for analyzing people's behavior and improving our understanding of social processes. Because both people and communities change over time, we argue that analyses of these communities that take…
Monetizing user-generated content in social media such as Reddit, in which users are both content creators and consumers, is challenging. Among the platform's strategies we find Reddit Awards, paid tokens of appreciation given by peer users…
Online forums (e.g., Reddit) are used by many parents to discuss their challenges, needs, and receive support. While studies have investigated the contents of posts made to popular parental subreddits revealing the family health concerns…
Research into community content moderation often assumes that moderation teams govern with a single, unified voice. However, recent work has found that moderators disagree with one another at modest, but concerning rates. The problem is not…
At a time when information seekers first turn to digital sources for news and opinion, it is critical that we understand the role that social media plays in human behavior. This is especially true when information consumers also act as…
In today's cross-platform social media landscape, understanding factors that drive engagement for multimodal content, especially text paired with visuals, remains complex. This study investigates how rewriting Reddit post titles adapted…
Online forums provide rich environments where users may post questions and comments about different topics. Understanding how people behave in online forums may shed light on the fundamental mechanisms by which collective thinking emerges…
This article presents a systematic analysis of the patterns of behavior of individuals as well as groups observed in community-driven platforms for discussion like Reddit, where users usually exchange information and viewpoints on their…
Mental health forums are online communities where people express their issues and seek help from moderators and other users. In such forums, there are often posts with severe content indicating that the user is in acute distress and there…
Microblogging platforms constitute a popular means of real-time communication and information sharing. They involve such a large volume of user-generated content that their users suffer from an information deluge. To address it, numerous…
This study examines the failures and possibilities of contemporary social media governance through the lived experiences of various content moderation professionals. Drawing on participatory design workshops with 33 practitioners in both…
This paper examines the shift in focus on content policies and user attitudes on the social media platform Reddit. We do this by focusing on comments from general Reddit users from five posts made by admins (moderators) on updates to Reddit…
In order to keep up with the demand of curating the deluge of crowd-sourced content, social media platforms leverage user interaction feedback to make decisions about which content to display, highlight, and hide. User interactions such as…
Users organize themselves into communities on web platforms. These communities can interact with one another, often leading to conflicts and toxic interactions. However, little is known about the mechanisms of interactions between…
Responding to misinformation online can be an exhausting and thankless task. It takes time and energy to write effective content, puts users at risk of online harassment, and strains personal relationships. Despite these challenges, there…
When discussing difficult topics online, is it common to meaningfully engage with people from diverse perspectives? Why or why not? Could features of the online environment be redesigned to encourage civil conversation across difference? In…
Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…
Online platforms have sanctioned individuals and communities associated with fringe movements linked to hate speech, violence, and terrorism, but can these sanctions contribute to the abandonment of these movements? Here, we investigate…
We study the effect of the number of users on the activity of communities within the online content sharing and discussion platform Reddit, called subreddits. We found that comment activity on Reddit has a heavy-tailed distribution, where a…
Growing evidence shows that proactive content moderation supported by AI can help improve online discourse. However, we know little about designing these systems, how design impacts efficacy and user experience, and how people perceive…